Our Team.
Primate World Safaris (UG)
- Located In:
- Size:
- 5-10 employees (Founded in 2012)
- Member Of:
- AUTO & UWA
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $180 to $670 per person per day (USD, excl. int'l flights)
Reviews
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Email Ellyce Brenner | 65+ years of age | Experience level: 2-5 safaris
Amazing tour, professionally run, and totally inclusive.
I am a world traveler and this tour was a highlight amongst my travel experiences. From the booking process through to the trip end, I was more than satisfied with the communication, service, safety, itinerary, and - without doubt - it was worth what paid for. It was a fabulous combination of safari, cultural activities, and active adventures. Our guide/driver, Geoffrey was fabulous. He was knowledgeable, planned and organized all the activities seamlessly and treated us like family. Nothing was too much to ask (and receive). An exceptionally professional and thoughtful guide! The lodges we stayed in were fabulous - nice accommodations and delicious/plentiful food. While the gorilla trekking was a highlight, each day was an adventure including cultural exposure (community visits) and animal sightings. Geoffrey made sure we saw all the animals possible (leopard, tree lions, tons of giraffe, elephant, hippos, cape buffalo and many others, plus an amazing chimpanzee trekking experience). Geoffrey also seemed to know all the other guides and lodge staff along the way helping make everything seamless. All and all, I loved the experience and my hats off to Jackson (manager) and Geoffrey for making this an extra special trip. I highly recommend Primate World Safaris to anyone looking to travel to Uganda. Whether gorilla trekking is on your bucket list or not, this trip is not to be missed
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Email Toni Thompson | 65+ years of age | Experience level: over 5 safaris
Amazing Animal and Africa Experience!
Primate World Safari provided an incredible safari adventure. Geofry, our guide and driver, provided warm, safe, professional yet personal care for every aspect of our 11 day journey through amazing Uganda. Accommodations were top-notch with eco friendly places, many solar powered. Each lodge created a true Uganda ambiance, with comfy beds, in separate bunglows (except in Bwindi Gorilla Park), and local materials for finishes, dining areas, lounges, and sitting areas. Geofry tailored out tour to our unique wants. We enjoyed game drives, gorilla trekking, chimpanzee trekking, community tours full of a peek into the life of the locals, markets, and other truly Ugandan side trips. All locals guides and rangers offered knowledge of the animals, birds, plants, and local area with pride in their country and their animals. Food at the lodges and stops on the road was of excellent quality with options for local foods or more international fare, with accommodations for gluten-free. My favorite meal was matooke (plantain) with chicken. All food is prepared fresh with local items. Everyone is very friendly and welcoming. All employees at lodges and restaurants displayed top notch customer service. Jackson the owner offered help with a visa glitch. Truly, the best safari company for an amazing safari experience where we became family, not customers.
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Email Peter | 65+ years of age | Experience level: first safari
Fantastic to spend time with a mountain gorilla family!
The highlight of the trip was the hour we were able to spend with a mountain gorilla family. They were only a few meters away but ignored us, so cool! Also tree climbing lions and chimps later in the trip.
The guide was great, as were the accommodations.
One warning: this particular itinerary is condensed and an uncomfortably large percentage of waking hours was spent going from place to place (with lots of bouncing, especially when on dirt roads). If this bothers you, then extend the number of days!
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Email Rosa | 20-35 years of age | Experience level: first safari
Our Guide Ashiraf was amazing, really funny and made our holidays!
If you go on a 2 weeks safari you are always together with your guide, so he really influences your experience. And we had a really great trip thanks to our guide Ashiraf!
He took care for us, drove really safe, made sure to give us always the best experience, that we are never hungry or thirsty or have to pee, that we always get the best spot and view. He was really funny, charismatic and empathic! And on top he documented our whole trip with his camera and made really nice pictures. He knows every park by heart and can explain all the different animal behaviors. He regularly checked up with his manager that everything is going well and was always flexible to adjust to our plans.
Everything went smooth and we highly recommend Primate World Safari and especially our guide Ashiraf!
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Email Patricia Laszlo | 20-35 years of age | Experience level: 2-5 safaris
Whatever you do BOOK THIS TRIP! The most magical experience with the best guide !
Where to begin !!! Jackson and Geoffrey went above and beyond in making this trip one that we will never forget. We traveled as a family of 4 and were already impressed a year ahead with the clear communication and planning of the trip.
We arrived in Uganda with a few hiccups as one of us had issues with their visa and Jackson and Geoffrey went above and beyond in helping us revolve the issue - even picking up one of us a day after and driving over night to ensure the 4 of us would start the safari together on the 2nd day.
From the food to the accommodation to the safari to the gorilla Trecking I truly can’t fault this company. We saw every animal we wanted even lions and leopards and of course the beautiful gorillas.
I know there are hundreds of other tour operators but what makes this so much more special is that with Geoffrey, our guide, we felt 100% safe and truly think he is a genuinely not just EXCELLENT driver ( who knows even the narrowest roads like the back of his hand) but amazing person with so much knowledge of Uganda and someone that brought great laughter and friendship to our trip.
If we are ever lucky enough to go back I will a million % choose Primate World Safari again. We stayed in Kampala an extra day separate from the tour and Jackson even picked us up on our final day to drive us to the airport free or charge to make sure we got there safe.
This company and tour was truly amazing 100% worth it and exceeded our expectations. We feel truly lucky to have met and learnt from Geoffrey. THANK YOU !!
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Email Allison | 20-35 years of age | Experience level: 2-5 safaris
Conscientious
Had a lovely experience with Primate World Safaris. The tour plan was ambitious and the schedule was jam packed, but the whole time our guide, Ash, made sure that we were comfortable and taken care of; we rested when we were tired, and Ash even went out of his way to add some items to our itinerary when he identified things that he thought would enhance our overall trip (he was right--great add ons!). Ash, on top of his natural friendliness, had a genuine investment making sure that we had a good experience. He took his responsibility as our guide very seriously, as both an ambassador of Primate World Safaris and of Uganda, and as a matter of personal pride. It really showed and I appreciated how he did it all with good humor and grace, always with a huge smile and always willing to sing along in the car.
During the tour, each property that we stayed at felt distinct and unique, with its own character, and the staff at every location was both professional and warm. I can remember each place and set of people distinctly--they don't all run together--which is uncommon when you pack so much in on a single trip, and it's a touch that I really appreciated.
Overall really great experience, would highly recommend!
Final word to the wise -- the elevation in Rwanda is no joke, so if you're doing any trekking while you're there just be prepared for some high altitudes!
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Email Jay Karai | 65+ years of age | Experience level: over 5 safaris
Overall Satisfactory
Though we were overall satisfied with the trip, there's room for improvements.
First of all, we paid higher amount for a big jeep as per quote. On the night we arrived, the van had no A/C. We had the same van next day.
We got a different van on the 2nd day of trip with A/C. After a delay in start, we were made aware of things beyond their control and a jeep was there on the fourth day but it was a very small jeep. We both being photographers, when the top was open, it was hard to stand without slamming our entire body onto each other and the window were too small to maneuver the cameras; unable to get the wanted shots. Our luggage and other things were on the back seats. The small jeep was too crummy to move around.
Frank took great interest in showing us the animals particularly elands and other rare monkeys. We gained a wealth of knowledge about Uganda.
There were things that we wish were taken care of just like other drivers. We are seasoned travelers and have seen the drivers/guides who clean windows, floors, remove garbage on daily basis, wait on the customers every single time. These are minor things yet make a difference when the new day comes to enter a clean jeep. The most important factor for any safari traveller especially a photographer is to capture good images and make videos capturing the essence of the sounds which give life to that particular situation. In our case, 95% of the time, we have videos with the driver's voice as he was on the phone all the time. After telling him in passing, I had to tell him straight on the very last day in a nice way telling that I would like the video to have just the forest sound and it is the last day. Other than that which is a major issue with video recordings, I should say that we were happy with the arrangement of the tour. We were recommended to this site by travelers we met in our other travels. This means people are happy with this company. I have already given much recommendations to many fellow travelers, shared the site info and Mr. Araali's name, our contact representative. He always replied to all my emails with all the questions answered. There are some travelers who are eager to contact this agency. Having said that, I will use this agency again if I come back to Uganda.
Small things can be rectified. Humans can change and Life goes on.
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Email Felicity | 20-35 years of age | Experience level: 2-5 safaris
Excellent trip; 10/10 would go again
We had an excellent trip with Primate World Safaris, with special thanks to our guide Ash. Jackson was great to work with ahead of the trip - he helped design an itinerary that met our specific needs (length, countries, locations, price, etc) and was very communicative whenever we had questions. During the trip, Ash was excellent at adjusting when natural things happened (for example, one chimp trek went very long, so he got all of our activities that were supposed to happen that afternoon rescheduled for the next day). We also really enjoyed the locations that we stayed at - it was clear that they were very well thought out: hotels that were comfortable and supporting the local community. Meals provided were extremely large and we were never hungry. The safari car was also very comfortable - we appreciated having a radio with the USB connector to listen to music on long drives, and the mini fridge stocked with water and other beverages was very handy.
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Email Wim van Vliet | 65+ years of age | Experience level: first safari
100% Local Company sustainable and in support of local communities. Flexible and individual.
Booked a 15 days tour of Uganda. With the support of Jackson, tailored the trip to our personal needs, including participation in the Source of the Nile Ultra Trail run. No problems for Jackson and his team. Local Guide George was absolutely fantastic, making our holiday an unforgettable experience. Goerge went over and above his duties to ensure we got more than we asked for. You can not wish for a better team to serve you. Minor glitches with booked accommodation were resolved quickly and efficiently.
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Email Alice and Zenen | 65+ years of age | Experience level: first safari
Excellent service from the time we arrived at the airport and the duration of our trip.
I highly recommend this company. The staff/driver guide (George) was such a joy to be with during our entire trip. We enjoyed all the game drives and were allowed time to take as many pictures as we desired.
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