Reviews
Email DK | 20-35 years of age | Experience level: first safari
Outstanding Honeymoon Safari - Uganda
My husband and I travelled to Uganda for our honeymoon in September 2018. Our tour was set up with Vivid Safari. Mariam (the owner) was extremely professional and understood exactly what we wanted from our trip, ensuring we made the most of our time in Uganda. We would highly recommend our driver and tour guide Hannington - he was extremely informative whilst on our game drives, spoke excellent English and we managed to see lions, leopards, elephants, giraffes, rhinos, buffaloes (various types), hippos, antelopes (various types) and a wide range of birds including the national bird of Uganda. We also went Chimpanzee and Gorilla trekking which was incredible. Hannington is very well respected amongst the tour guides in Uganda and due to his extensive network we were able to see even the rarest of animals. Vivid Safaris had informed all our lodges prior to our stay that it was our honeymoon and each place had arranged a wonderful surprise - cakes and even a private candlelit dinner outside our room. The food and all the accommodation Vivid Safari arranged was of the highest standards. Hannington made sure we were happy throughout our stay and went above and beyond for us. We couldn't have asked for a better tour company in Vivid Safaris or for a better tour guide in Hannington. We will be recommending Vivid to all our family and friends. In addition, in Hannington we found a tour guide for life and with Vivid offering tours in Kenya, Tanzania and Rwanda we will be sure to book again to guarantee a fantastic, well organised and spectacular holiday! If you are thinking of a safari in Africa, I would recommend booking directly with Vivid Safaris, the team is the best and they really do take care of you in every way possible. You will not regret it.
DE
Email Marius | 20-35 years of age | Experience level: over 5 safaris
Unforgettable encounters
From the first moment we booked our Gorilla Tracking trip to Uganda we were very well informed about the itinerary and the status of our trip. The drive from Ruanda to Uganda with Hannington is very comfortable and scenic. We got to see a lot about both countries during the 5 hour drive. The lodge at Bwindi National Park provides all the comfort and rest we needed ahead of the Gorilla Tracking. The tracking itself exceeded all expectations. While we were hoping to see one gorilla up close, we got to spent time with an entire family of gorillas. That experience was incredibly touching and we look forward to come back to Uganda, to see more of that beautiful county with Hannington!
US
Email Srini | 50-65 years of age | Experience level: 2-5 safaris
Delivered as promised.
We did a 9-day, four national park safari with this company in December 2017. Everything was organized by email some months in advance. Hannington, the owner, was prompt in his correspondence and was accommodating of our requests. Once he obtained the chimpanzee and gorilla tracking permits, he promptly emailed copies. Once we arrived in Kampala, we had a vehicle waiting at the airport that took us to the hotel directly. The next day, we left on our safari. Many of the meals and bottled water along with lodge accommodation was included as well the driver and the vehicle. All park entrance fees was paid for. We really did not have to pay for anything more. There were a couple of issues with lodges with regard to our medical needs and Hannington worked with us and the lodge to resolve the issues. We did not see the tree climbing lions but Hannington made extra effort to find them (but we still could not). The chimps and gorillas were the main attraction for us - both those went flawlessly.
Overall, I highly recommend this company and Hannington. He is eager to please his customers and will deliver as promised. The vehicle was reliable and did not break down even once despite the rough roads in parts of the journey. Hannington joined us (along with the driver) for the whole safari to make sure everything went smoothly. I thought this is a sign of him going above and beyond what is required of him.
There are many companies in Uganda and when booking from far away, it is difficult to know who is reliable. In our experience, this company and Hannington were very reliable. We are very happy with our decision. The trip itself was fantastic! We thoroughly enjoyed ourselves.