The review below is the personal opinion of Sprogg and not that of SafariBookings.
Stressful experience
In the beginning the communication was very good. But on asking for confirmation of hotel packages as agreed, there were mistakes. Then again mistakes in the invoicing. I had to correct them. Then wrong dates & information on vouchers sent. Which I had to request correct on. Had to chase them to confirm bookings with other suppliers of our trip that they were handling. All payments were supposed to be in USD. But it changed & half the payments were then requested in ZAR. Paid our deposits & then after our final payments, the company stopped communications. Even after many phone calls & emails, requesting information & corrections, still nothing! Two weeks before the trip we had not received any confirmations or information from them for our South African part of the trip. A week before leaving, I had to contact ALL the suppliers directly for confirmations, addresses & departure information . Extremely stressful not knowing if everthing had been pre paid or even booked, when we boarded our flights from London to South Africa. A total shambles!!
