Reviews

Sort By: Date Most Helpful Rating 11-20 of 22 Reviews
Chris   –  
Kenya KE
Visited: December 2017 Reviewed: Jan 29, 2018

Email Chris  |  20-35 years of age  |  Experience level: 2-5 safaris

It was awosome
5/5

We expect to be updated frequently on the available offers and early bookings

Eunice Muigai   –  
Kenya KE
Visited: December 2017 Reviewed: Jan 29, 2018

Email Eunice Muigai  |  50-65 years of age  |  Experience level: over 5 safaris

Awesome
5/5

Excellent professional service. There was regular and prompt communication when necessary. Everything that was promised was provided.

Grace   –  
Kenya KE
Visited: December 2017 Reviewed: Jan 29, 2018

Email Grace  |  50-65 years of age

They were extremely helpful, available at all times, very quick to respond to avert crises faced
5/5

They have excellent communication systems and services. They more than lived up to our expectations. We have long flights and a number of connections but they were able to assist us even when we had to make abrupt changes. We had to change one flight from a one way to return at very short notice. They managed this without any hitch

MOUREEN   –  
Kenya KE
Visited: March 2017 Reviewed: Feb 12, 2018

Email MOUREEN  |  20-35 years of age  |  Experience level: first safari

PROFESSIONAL AND OFFERS VARIATIES OF OPTIONS
4/5

The communication is clear and swift
Thornbird tours have met my expectations.
The service is good.

Brian   –  
Kenya KE
Visited: February 2017 Reviewed: Feb 21, 2018

Email Brian  |  20-35 years of age  |  Experience level: first safari

excellent customer care services
5/5

They do have good communication to their clients and offer excellent touring services ,their charges a very convenient and they much consider their clients for better services .

Triza   –  
Kenya KE
Visited: December 2017 Reviewed: Mar 9, 2018

Email Triza  |  20-35 years of age  |  Experience level: 2-5 safaris

An amazing, unforgettable experience!
5/5

The trip was the first one I have ever taken on a train traveling from Nairobi to Mombasa. From tickets bookings to the hotel accommodation and trips around Mombasa there was good and on-time communication, superb coordination for a big group of over thirty persons and timely response especially if one needed something in the rooms or during the mini trips. Kids activities were also good and the children really enjoyed. I would recommend Thornbird Tours especially for people who like traveling in groups.

Eric David   –  
Kenya KE
Visited: March 2017 Reviewed: Mar 11, 2018

Email Eric David  |  35-50 years of age  |  Experience level: 2-5 safaris

Honest and convenient interaction.
4/5

Everything is done with me in mind and hence i feel safe with thonbird in the midst of insecurities around us where exploitation is rife.

Charles   –  
Kenya KE
Visited: April 2018 Reviewed: Apr 17, 2018

Email Charles  |  20-35 years of age  |  Experience level: over 5 safaris

Personalized and Professional services
5/5

The unique and outstanding quality and value of Thornbird tours is embodied in Grace the Manager. She ensures the clients details are well taken care of to the last minute. Was travelling with a group of friends and we felt much at home being managed by Thornbird. Would definitely recommend Thornbird Tours to my family, friends and anyone out there looking for a tour firm to manage their holiday. And do i say...their services are very affordable and not exaggerated like other firms! Kudos Grace and Thornbird team!

Liz   –  
Kenya KE
Visited: July 2018 Reviewed: Jul 26, 2018

Email Liz  |  50-65 years of age  |  Experience level: 2-5 safaris

A memorable experience.
4/5

All was well taken care of. Felt genuine concern for my whole life - safety, comfort, etc. Truly commendable care.

Sharpy   –  
Kenya KE
Visited: July 2018 Reviewed: Jul 28, 2018

Email Sharpy  |  20-35 years of age  |  Experience level: first safari

Well coordinated and efficient
4/5

the service was timely and accurate. The services received top notch and the organization and planning well organized.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 17
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
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