Reviews

Sort By: Date Most Helpful 11-17 of 17 Reviews
Kings   –  
Kenya KE
Visited: August 2017 Reviewed: Jan 29, 2018

Email Kings  |  35-50 years of age  |  Experience level: over 5 safaris

I really like their quick response to get back to clients' requests. Excellent payment plan
5/5

I appreciate Thornbird Tours, they made my travelling very easy for me and my family. Good job keep it up!

Chris   –  
Kenya KE
Visited: December 2017 Reviewed: Jan 29, 2018

Email Chris  |  20-35 years of age  |  Experience level: 2-5 safaris

It was awosome
5/5

We expect to be updated frequently on the available offers and early bookings

Eunice Muigai   –  
Kenya KE
Visited: December 2017 Reviewed: Jan 29, 2018

Email Eunice Muigai  |  50-65 years of age  |  Experience level: over 5 safaris

Awesome
5/5

Excellent professional service. There was regular and prompt communication when necessary. Everything that was promised was provided.

Grace   –  
Kenya KE
Visited: December 2017 Reviewed: Jan 29, 2018

Email Grace  |  50-65 years of age

They were extremely helpful, available at all times, very quick to respond to avert crises faced
5/5

They have excellent communication systems and services. They more than lived up to our expectations. We have long flights and a number of connections but they were able to assist us even when we had to make abrupt changes. We had to change one flight from a one way to return at very short notice. They managed this without any hitch

Brian   –  
Kenya KE
Visited: March 2017 Reviewed: Feb 21, 2018

Email Brian  |  20-35 years of age  |  Experience level: first safari

excellent customer care services
5/5

They do have good communication to their clients and offer excellent touring services ,their charges a very convenient and they much consider their clients for better services .

Triza   –  
Kenya KE
Visited: December 2017 Reviewed: Mar 9, 2018

Email Triza  |  20-35 years of age  |  Experience level: 2-5 safaris

An amazing, unforgettable experience!
5/5

The trip was the first one I have ever taken on a train traveling from Nairobi to Mombasa. From tickets bookings to the hotel accommodation and trips around Mombasa there was good and on-time communication, superb coordination for a big group of over thirty persons and timely response especially if one needed something in the rooms or during the mini trips. Kids activities were also good and the children really enjoyed. I would recommend Thornbird Tours especially for people who like traveling in groups.

Charles   –  
Kenya KE
Visited: May 2018 Reviewed: Apr 17, 2018

Email Charles  |  20-35 years of age  |  Experience level: over 5 safaris

Personalized and Professional services
5/5

The unique and outstanding quality and value of Thornbird tours is embodied in Grace the Manager. She ensures the clients details are well taken care of to the last minute. Was travelling with a group of friends and we felt much at home being managed by Thornbird. Would definitely recommend Thornbird Tours to my family, friends and anyone out there looking for a tour firm to manage their holiday. And do i say...their services are very affordable and not exaggerated like other firms! Kudos Grace and Thornbird team!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 17
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
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