Well organised, very helpful operator.
Ngutu were a third party operator for our safari to the Serengeti. They were very well organised and ensured we had a full and exciting itinerary. The owner and your co-ordinator Lord, was very kind and helped us to do everything we wanted to. His guide, Salehe, was happy to answer questions as we explored the game parks, but could have been more attentive to guests needs and comfort, communication about daily activities and when they would occur, as well as information regarding the geography and animals that we encountered. It felt like he was in a rush to tick the minimum of guests expectations and get home from the safari as quickly as possible. I would recommend this company, but I would suggest that a guide of greater enthusiasm and customer sensitivity be requested.
