High-Value Safari Experience
After planning my itinerary, I contacted over 50 tour operators for quotes, and I ultimately chose Kili Serengeti Guides. It turned out to be a very wise decision.
During the initial communication phase, Emman replied promptly to emails, always polite and warm. Most importantly, he was extremely reliable. He addressed every one of my complex requests, which many of the other tour operators I contacted couldn't do. After paying the deposit, he proactively kept me updated on accommodation confirmations and waitlists for each day. He was always ready with answers to any questions I had.
Upon arriving in Tanzania, our guide and driver, Mike, had eagle eyes and could spot animals from a great distance. His driving skills were exceptional, navigating through a muddy patch where other vehicles would have turned back. He was experienced, composed, and expressed himself in simple and understandable English. He was easy-going, patient, and got along with us very well. He went out of his way to fulfill any of our requests, helping us to the best of his ability and answering any questions we had. He led us to witness the Big Five and we saw over thirty lions. When we wanted to have watermelon, he took us to a local fruit market and helped us negotiate prices with the locals. When we were concerned about flight changes, he took us to the airport for confirmation. He exuded a great deal of personal charm, and after spending a week with him, we were all reluctant to part ways.
KSG offered very reasonable pricing, and the guide's service was impeccable. This safari was absolutely perfect and left us with wonderful memories. I highly recommend choosing KSG!