Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 42
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-6 of 6 Reviews
Manuel   –  
Germany DE
Visited: January 2019 Reviewed: Jan 29, 2019

Email Manuel  |  35-50 years of age  |  Experience level: first safari

Amazing time, super guide!
4/5

Everything worked out very well, reliable service very friendly guys. We did see all big five. Went with all my family (2 adult, 3 girls ) to lake manjara and Ngorongoro Crater.
Thank you soo much for this great time. Thank you, Mike and Emman, for your perfect job! !

Alfredo   –  
Germany DE
Visited: October 2018 Reviewed: Nov 25, 2018

Email Alfredo  |  35-50 years of age  |  Experience level: 2-5 safaris

The 2-Day Mount Kilimanjaro Climbing - Marangu Route was really nice!!
4/5

We enjoyed 2 days at Mount Kilimanjaro hiking along the Marangu Route, the experience was very interesting

TJ   –  
Germany DE
Visited: January 2018 Reviewed: Jan 25, 2018

Email TJ  |  20-35 years of age  |  Experience level: 2-5 safaris

great job accommodating a very demanding group in a short amount of time!
4/5

Safari tour was great with a nice spacious jeep. Had an amazing time at Ngorongoro crater, waterfall, Mt Kilimanjaro observation and view point, then a great tour of a coffee plantation at the Chaga caves! A little uncomfortable/ cramped in a different vehicle for in between transportion with a big group but doable. A little difficult with the communication with language barriers and itinerary but they did a great job overall and really tried to accommodate everyones needs.

Reply from Kili Serengeti Guides
Reply from Kili Serengeti Guides
Posted on Jan 25, 2018

Dear Tasha,
I am pleased and happy to receive this nice review for Kili Serengeti Guides to move on and improve more! Our passion is to deliver the best service to our clients, whatever it takes. Hence, it is truly a wonderful feeling that we have delivered well and made you happy in your 2 days safari holiday in Tanzania!
I have considered all comments and I will work on it properly to make sure it won't happen again. Thank you again and your most welcome anytime.

With thanks
Emman Elisante
Managing Director

Emmanuel   –  
Saudi Arabia SA
Visited: August 2017 Reviewed: Sep 3, 2017

Email Emmanuel  |  20-35 years of age  |  Experience level: 2-5 safaris

Got lost looking for the short cut to Northern Serengeti but the experience was one of a kind
4/5

Actual vs. Expectation: We were promised that we'll be able to witness the great wildebeest migration from Serengeti to Maasai Mara but it never happened as we got lost looking for "that short cut" or what our driver calls "Wazu" to Northern Serengeti. However, it was a unique experience. We were able to see outlandish landscapes such as semi-barren grazing lands dotted with tree-tall termite hills. We also had a chance to do off-roading on a dry river bed. We were also able to have more interaction with the Maasai people. Best part of our being lost was our overnight stay in a Maasai Boma near the Kenyan border. Through that, we were able experience spontaneous Maasai hospitality first hand (which I prefer versus the relatively commercialized/semi-rehearsed Maasai Boma tour near Ngorongoro). We also had an unplanned reroute around scenic Lake Natron where we saw thousands of pink flamingoes. In my opinion, all these were good comprises for not being able to see the great migration.

Service: John's cooking is really superb. I don't normally like spaghetti but his take was phenomenal that I had a second round. His beef recipe was also A+. On the other hand, despite our mishaps during Day 1, I think our lead driver-guide Mike was able to handle the situation professionally. The rest of the safari crew was also very supportive. They were quick in setting camp and in attending to our every need.

Rating: I could have given a "5" if we were able to follow the original itinerary and was able to witness the great migration. I would say planning, prior research and coordination with authorities especially when taking unconventional safari routes are areas for improvement. Still, service was great and I can only say positive things about the professionalism that we experienced from the safari crew.

Reply from Kili Serengeti Guides
Reply from Kili Serengeti Guides
Posted on Jan 25, 2018

Dear Emmanuel,
We are happy to receive this nice review for Kili Serengeti Guides to move on and improve more!
I have considered all comments and next time we will do a research for new route before the trip start. And I promise that next time it won't happen again.
Our passion is to deliver the best service to our clients, whatever it takes. Hence, it is truly a wonderful feeling that we have delivered well and made you happy in your 2 days safari holiday in Tanzania!
Thank you again and your most welcome anytime.

With thanks
Emman Elisante
Managing Director

Mars Garcia   –  
Philippines PH
Visited: August 2017 Reviewed: Sep 3, 2017

Email Mars Garcia  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing Experience!
4/5

Climbing Kilimanjaro was tough, beautiful and overwhelmingly exciting! The Kili Serengeti Guides were superbly helpful, accomodating, well mannered and speaks English fluently. They are kindhearted and happy people. I will definitely contact Imma and co. when I go to Tanzania again, even recommends my experience with them to my family and friends.

Tuks   –  
Australia AU
Visited: August 2017 Reviewed: Sep 3, 2017

Email Tuks

Great host, all are helpful and encouraging
4/5

All in all it was great. Although there are still rooms for improvements but hey this is africa.. as they say it hakuna matata! You don't have to worry everything will run smoothly! Thanks guys! We had so much fun!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 42
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 0
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