Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 42
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 42 Reviews
Jakub and Barbora   –  
Czech Republic CZ
Visited: February 2024 Reviewed: Mar 2, 2024

Email Jakub and Barbora  |  20-35 years of age  |  Experience level: first safari

The best!!!!! We loved it!!!!
5/5

This company is the jackpot. We had marvelous time with them. They took great care of us. The vibe was very very friendly and profesional in the same time. They don't overcharge you as we asked for prices from diferent companies as well. If I came again, I would definitely go with them again. AHSANTE SANA

Jakub and Barbora

Emily HE   –  
China CN
Visited: October 2023 Reviewed: Oct 12, 2023

Email Emily HE  |  20-35 years of age  |  Experience level: first safari

High-Value Safari Experience
5/5

After planning my itinerary, I contacted over 50 tour operators for quotes, and I ultimately chose Kili Serengeti Guides. It turned out to be a very wise decision.

During the initial communication phase, Emman replied promptly to emails, always polite and warm. Most importantly, he was extremely reliable. He addressed every one of my complex requests, which many of the other tour operators I contacted couldn't do. After paying the deposit, he proactively kept me updated on accommodation confirmations and waitlists for each day. He was always ready with answers to any questions I had.

Upon arriving in Tanzania, our guide and driver, Mike, had eagle eyes and could spot animals from a great distance. His driving skills were exceptional, navigating through a muddy patch where other vehicles would have turned back. He was experienced, composed, and expressed himself in simple and understandable English. He was easy-going, patient, and got along with us very well. He went out of his way to fulfill any of our requests, helping us to the best of his ability and answering any questions we had. He led us to witness the Big Five and we saw over thirty lions. When we wanted to have watermelon, he took us to a local fruit market and helped us negotiate prices with the locals. When we were concerned about flight changes, he took us to the airport for confirmation. He exuded a great deal of personal charm, and after spending a week with him, we were all reluctant to part ways.

KSG offered very reasonable pricing, and the guide's service was impeccable. This safari was absolutely perfect and left us with wonderful memories. I highly recommend choosing KSG!

Nicole Sipers   –  
Netherlands NL
Visited: January 2023 Reviewed: Feb 21, 2023

Email Nicole Sipers  |  50-65 years of age  |  Experience level: over 5 safaris

The best!!!
5/5

We had an unforgettable, amazing, fantastic, Safari with the best guide ever.
We will never forget these days and are forever etched in our memories.
Our guide Mike engaged with us every minute of the day.
Told a lot.
And the last day before our departure he was also our taxi driver.
Thank you Thank you Thank you for everything.
And the price is not too expensive either!
Grt. Nicole and Klaus.
Ingrid and Bass.

(automatic translation from Dutch)

Laetitia smpc   –  
France FR
Visited: February 2023 Reviewed: Feb 19, 2023

Email Laetitia smpc  |  35-50 years of age  |  Experience level: 2-5 safaris

Second time with Kili Serengeti, still amazed!
5/5

First time in 2017, and now second time in 2023. It’s a pleasure being in touch with Eman for the booking, super contact, super reactive. And it’s amazing to get on tour with Mike, this guy can see a lion on a tree at more than 200m, it’s an expert and we had a lot of good times together.

Klaus Harzon   –  
Netherlands NL
Visited: January 2023 Reviewed: Jan 30, 2023

Email Klaus Harzon  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent organisation
5/5

The contact with kili Serengeti was very clearing from the beginning. The price was very cheap compared to many other organisaties.
Emman arranged everything for us, such as the extra nights, transport to the airport and even an extra ride ....free... to an orphanage the last day.
Mike was our guide and driver during our entire trip.
A very competent and calm man with a great understanding of nature and animals. Thanks to him we saw in 2 days so much of the animals that live here.
We can only compliment and recommend this company to anyone who wants to experiance a successful safari.
Thank you very much for the beautiful days we wereable to experience.

Klaus en Nicole .

Hanna   –  
Finland FI
Visited: October 2022 Reviewed: Nov 30, 2022

Email Hanna  |  50-65 years of age  |  Experience level: first safari

A reliable and responsible tour operator
5/5

We had a memorable travel experience with our guides Mike and Emman. Communication was smooth and the guidance was clear and knowledgeable. With good value for money we could not have asked for better.
Warm recommendations.

Oz Goren   –  
Israel IL
Visited: August 2022 Reviewed: Aug 25, 2022

Email Oz Goren  |  50-65 years of age  |  Experience level: 2-5 safaris

7 days private safari was superb! Organized by Emman, guided by Mike. High clasd Camps and hotels
5/5

We had a great 7 days Safari with Kili Serengeti, Emman suggested and organized a private tour for my wife and I, it includes Arusha, Tarangiri, Maniara lake, Ngorongoro, Center and North Serengeti. All camps at Serengeti and the hotels in Arusha and Karatu were exccelent, really high class. Our guide Mike is recommended, 25 years of experience knows everything from caltur through birds, plants and animals very deep knowledge and was happy to share it as if this is his 1st time very friendly and supportive, took us to the best spots to see the gnus crossing the Mara river, he is also a very careful driver, drove slowly we felt very safe on the bumpy roads.

Paul and Maira   –  
Latvia LV
Visited: February 2020 Reviewed: Feb 24, 2020

Email Paul and Maira  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent organisation capped by a guide who had his heart in his job.
5/5

My good impression started with our e-mail correspondence regarding payment for the trip - getting the money for a deposit safely to the tour company. They showed a remarkable degree of flexibility and understanding. When it came to the trip itself, we were aware that the quality of the guide would be important. We were actually surprised at the guide's knowledge and understanding of the natural environment, someone who really had his heart in the job and actually understood the ecology of the area rather than just quoting what had been expected. Together with good communication skills, and an interest in hearing other people's views, one felt part of the team rather than an exploited tourist. My sincere thanks to Emman and Mike, the two people who made our safari so memorable.

Marcella   –  
Italy IT
Visited: January 2020 Reviewed: Jan 13, 2020

Email Marcella  |  35-50 years of age  |  Experience level: first safari

First Safari
5/5

It has been our first safari but it has been great! Mike,our guide was very kind,very competent and friendly: he really has made us feel at home. Thanks to him we have learned a lot of things about animals,plants and Tanzania in general. Kili Serengeti Guides are reliables and competents. Very good!!!!!!

Paolo   –  
United Kingdom UK
Visited: December 2019 Reviewed: Dec 13, 2019

Email Paolo  |  20-35 years of age  |  Experience level: over 5 safaris

Great experience
5/5

Had a fantastic time with this operator. We booked a day trip to Ngorongoro with them, and the whole process was easy and efficient. We asked to leave earlier than they initially proposed, and that was not a problem, as was changing the date we had initially agreed upon once our plans changed.

Our guide Mike was really good; we are wildlife researchers and can confirm he is very knowledgeable about wildlife. He was also interested in learning more about what our work, which shows how dedicated he is to learning as much as possible about the product he is selling. In addition, he was a very safe driver, very fun to be around, great spotter, and gave us some fantastic sightings. Lunch was also great. They also provided a free pick up service even though we arrived in Arusha about a week beforehand, which was very nice and unexpected.

Emman, who we dealt with beforehand, was also extremely professional, accommodating, and friendly.

Overall, a fantastic company that is bound to do well. Very highly recommended.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 42
  • 4 star 6
  • 3 star 1
  • 2 star 0
  • 1 star 0
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