Hilary and Martin - owners of Suricata Safaris
Suricata Safaris
- Office In:
- Size:
- 50-100 employees (Founded in 2016)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $190 to $600 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
DE
Email omran | 20-35 years of age | Experience level: first safari
An Absolutely Amazing Safari Experience with with Suricata
We had an absolutely fantastic safari experience! Everything was wonderful from beginning to end, and it was truly one of the most unforgettable experiences of our lives. The organization was excellent, the wildlife encounters were incredible, and every day brought new adventures and amazing memories.
A very special thank you to our guide, Anton, who was absolutely outstanding! He was incredibly friendly, professional, knowledgeable, and passionate about his job. His knowledge of wildlife and the national parks was impressive, and he always made sure we had the best possible experience. He was patient, attentive, and went above and beyond to make our safari special. His ability to spot animals and explain their behavior made the entire experience even more exciting.
Anton didn't just make this safari a great trip; he made it an unforgettable adventure. We couldn't have asked for a better guide!
We highly recommend this safari to anyone visiting Tanzania. If you have the chance to go on safari with Anton, you're in excellent hands!
Thank you for this incredible experience and the memories we will cherish forever. Highly recommended! 🐘🦁🦒🌍
Anton is the best Guide for the trip. Thanks man that was the best time of our lives.
Anton is the best Guide for the trip. Thanks man that was the best time of our lives.
Email SM | 20-35 years of age | Experience level: first safari
Car flipped, itinerary changed, poor communication
Absolutely DO NOT book with Suricata. The gist: Itinerary changed last minute, despite us booking 7 months in advance. Our car crashed on day one, and management did NOT contact us until we reached out to management directly. We were left stranded at the Serengeti gate for 2 hours after. We had to call multiple Suricata numbers to try to get a hold of someone to help us.
First, despite having booked 7 months in advance for the 5 day mid range safari, the company changed our itinerary last minute letting us know the evening before. We were given different explanations by different people, but ultimately we believe it was due to overbooking and not enough rooms at our planned lodging, Suricata Boma Lodge. We believe this because another tour group from Suricata went on the planned itinerary (booking only weeks before), and had to share a room with a stranger they met on the tour because lodging was full.
Going back to the accident. On day 1, we felt our tour guide was driving recklessly, around 80+ km/hr on a very bumpy road in Ngorongoro Crater. He lost control, we veered off the road, and ultimately the car flipped on the side. Our guide had another driver from another company drive us 2 hours to Serengeti, which is where we were supposed to go to (on day 1) for the game drive after the itinerary change. He stayed behind with the car and was hesitant to give us his phone number. Upon arrival to the Serengeti gate, the other driver dropped us off, and said he wouldn't wait for us to figure out what the plan with Suricata was. We started calling any Suricata number we had, but we could not get in contact with anyone from Suricata, including our initial guide. It's important to mention that the company did NOT contact any of us at all, not during the 2 hour drive to Serengeti after the accident. We called multiple different numbers, none of whom were very responsive. We had to ask another Suricata tour group driver who drove by the Serengeti gate to help us contact management, and it was at that point they said they were going to send someone to pick us up. We waited an additional 2 hours at Serengeti gate entrance to be picked up and dropped off at Tanzania bush camp. This happened to be the wrong location because our names weren't listed and so we had to share a tent with another couple on our tour group we just met.
The days that followed were better, but multiple things came up that were frustrating.
1- We all felt SO unsafe being on the roads again after, and not all cars Suricata provided had working seatbelts!!
2- We changed guides almost every day, but WE had to ask management every day to figure out what the plan was and who our guide was. They NEVER reached out first.
3- Each game drive was probably only 3 hours long.
4- On our drive to Arusha, the Suricata driver pulled us to the side of the road and asked us to stop at the community center so he could get commission. It felt like he was pressuring us.
5- We finally met with one of the managers of Suricata at the end of the 5 day trip. He ultimately agreed to only give us 20% refund because it was 1 day refund. That felt like it was the bare minimum.
The safari themselves were good, but of course this experience itself is amazing. But you don't need Suricata to give you this experience, so I urge you, if you are reading this, DO NOT BOOK WITH SURICATA! They are a large company here in Tanzania, but their customer service, management, and communication is AWFUL. You will feel better cared for with another company.
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To add to this review and make this experience even worse, they reported my 1 star review and said I did not travel with them. I have saved every unanswered phone calls, WhatsApp conversation including ones with my itinerary and them (including conversation with the manager) stating they received it. I am more than happy to provide these to verify that my review is accurate, and that I did unfortunately travel with them. Feels like they're just trying to cover up the bad reviews.
BR
Email ROBERTO | 35-50 years of age | Experience level: first safari
Perfect. Very good.
Absolutely incredible experience. Everything. The driver was perfect and took us to the best places.
FR
Email Madison | 20-35 years of age | Experience level: 2-5 safaris
Rastaaaa maaaan ! The best guide and driver 🫶🏼
We had the best time with Rastaaaa, 4 days of amazing sightseeing seeing and we got to see all the animas several different times! He is so knowledgable and the food was insane! Thank you Salim 🍝💝
Very good tour
Our guide Rasta and chef Salim was really nice.
We saw every animals possible
Email Martin | 50-65 years of age | Experience level: first safari
Amazing, better than I could imagine
Our guide and chef were Gerald and Tito.
Gerald was an excellent driver, very knowledgeable and went into great detail about each animal. He had a great personality with a sense of humour and very polite.
Tito was an excellent chef cooking more than enough food for us all throughout the day. Again, very polite and helpful.
I would recommend this company for your safari
HU
Email David | 35-50 years of age | Experience level: first safari
Luther our guide and Samson the chef were incredible, beyond all expectations
The 3-day safari in the Serengeti and Ngorongoro Crater truly made my childhood dreams come true! This tour exceeded all my expectations; we witnessed scenes that I had only ever seen before in David Attenborough nature documentaries. Our guide, Luther, provided us with an incredible amount of information about the animals' behavior and lifestyle, as well as about the Maasai people. Even though we booked a budget tour, the quality of both the accommodations and the meals was absolutely superb! Our chef, Samson, prepared incredibly delicious dishes in a variety of styles.
No picture can ever capture the uplifting feeling you experience right there in the moment, sitting in the car! Thank you so much for these 3 days! I highly recommend everyone to experience this at least once in their lifetime—to truly realize why protecting nature is so important, and why we must preserve it so that our grandchildren can see these wonders too!
IT
Email Franziska | 20-35 years of age | Experience level: first safari
Unforgettable 6- day Safari
We booked a 6-day group safari with Suricata Safaris and couldn’t have been happier with the experience! Everything was smooth, hassle-free, and very well organized. We didn’t have to worry about a thing, as Suricata Safaris took care of everything — from airport transfers and accommodation to food and drinks throughout the day.
During our six days, we had two guides, Robert and Melita, and both were excellent! They were very experienced, knowledgeable, and passionate about what they do. They took us to some amazing spots and taught us so much, not only about the wildlife but also about the local culture and traditions.
We thoroughly enjoyed our safari and would highly recommend Suricata Safaris to anyone looking for an unforgettable safari experience in Tanzania. Thank you for these amazing six days!
ES
Email Cata | 35-50 years of age | Experience level: 2-5 safaris
Unforgettable and unbeatable safari experience!
We had an amazing experience with Suricata Safaris!
Our guide Gerald and our chef Tito made our safari unforgettable. They were always friendly and helpful, taking care of everything we needed.
Gerald made sure we enjoyed every moment and got to see so many amazing animals. And Tito's food was absolutely delicious!
We couldn't have asked for a better experience. Thank you both for everything!