Reviews

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Franziska   –  
Germany DE
Visited: November 2024 Reviewed: Nov 6, 2024

Email Franziska  |  20-35 years of age  |  Experience level: first safari

Perfect!
5/5

Amazing trip and unforgettable time! Damian and James (“The Chef”) made this trip so special and unique!! Highly recommended to pic this crew to experience an incredible time! 5* plus!

Victor   –  
Romania RO
Visited: September 2024 Reviewed: Nov 6, 2024

Email Victor  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Victor and not that of SafariBookings.
Amazing tour guide, great tour overall, but the attitude of the management was absolutely terrible
1/5

Everything started when we first met their contact person, Daniel, who came to brief us and take the rest of the payment for the tour, which we chose to pay in cash. We paid 60 USD more, as, of course, he did not have change. He promised he will give us the change back when the tour ends.

We started the tour everything was ok until the second day when we ate the lunch prepared by their hotel, Suricata Boma Lodge, where we stayed the first night. The food was bad and we had got food poisoning, exactly what you need in a safari.

Considering this, when we arrived at the next accommodation we asked them to prepare a lunch with rice and more solid stuff so we avoid getting sick again. Guess what, they did not care about what we asked, we ate only part of the food and we got sick again.

We were promised by Daniel, who we believe lied to us, that we will have our own chef which will prepare exactly what we want, considering some limited options. We never seen such a guy.

Besides this, the tour guide was kind and helpful and he did his best to make us comfortable. He planned the days in a very smart way and we were most of the time almost alone with a lot of animals. Thank you again Paul!!

Now, let's move to the nasty part. On the last day, got back to Arusha and we were supposed to meet with Daniel, for a feedback session and of course, as promised to return us the money he owed us.
Guess what?
He kept saying that he is coming soon, and at some point he called saying that we should do the debriefing via the phone, because he is stuck in traffic and during the discussion he asked us to not mention anything about the food poisoning as he wouldn't want us to generate a bad image for the company. And then he promised again that in 30 minutes he will come with the money. It was already past 9 pm. At around 10:30 PM he said that we will get the money from the driver who is going to drive us to the airport. Of course the driver did not have the money and did not know anything about this.
I discussed with Daniel again and he said the money were left at another hotel reception, then that the money were in the company's office and then that the driver actually had the money and forgot to give them to us. He was clearly lying. These different versions are from a Whatsapp conversation with him.
He clearly wanted to keep the money.
Now, it is not about the money, it is about their attitude in regards to this.

I told them that I want to get the money back via a bank transfer. They said they only do western union, which was not an option for me at all. I am not going to waste time to open accounts and run arround in my holiday at different western union places to get back the money I was owed. After multiple different conversations and pressure, I was told I will receive the refund via Revolut, and that the money were already sent. They lied again. This is the moment when I started to threaten them with a bank claim (I did pay the deposit via a bank payment). After threatening them, I got the money back the day after, from another Revolut account, which is an instant bank transfer (so they cannot say anything about the transfer taking longer than a day).

I would never recommend them and I feel lucky that nothing really bad happened during the trip. Considering their attitude, I am pretty sure they would have not done anything.

Katja J.   –  
Germany DE
Visited: November 2024 Reviewed: Nov 5, 2024

Email Katja J.  |  35-50 years of age  |  Experience level: first safari

Very well organized and friendly, motivated staff.
5/5

The safari with Suricata was a very special experience for us!
Many thanks to our guide and driver Fredy, who was able to answer all of our questions and was incredibly motivated and enthusiastic about nature and the wildlife. You can tell straight away that he knows his stuff very well and enjoys his job.
The accommodations were also more than great. Suricata Boma Lodge has a beautiful view over Lake Manyara. The sunrise and the atmosphere there were really fantastic. The staff is super nice and the bungalows are so chic, as is the whole complex.
The Serengeti Sound of Silence tented camp had a stunning sunset overlooking a herd of wild beasts and zebras. It was really incomparable to sit on the terrace in the evening with a beer…
The food was very good as well and there was no lack of amenities.
Our last accommodation was the Ang'ata tented camp, which didn't have a view of the crater, but it was very nice in the jungle and at night you could hear one or two wild animals sneaking by. Very nice staff and delicious food!
All in all, the safari with Suricata was an unforgettable experience and we are so grateful and happy for it!
Thanks to the Suricata Safari Team!
We would be happy to recommend you to anyone!

Themis   –  
Greece GR
Visited: November 2024 Reviewed: Nov 5, 2024

Email Themis  |  35-50 years of age  |  Experience level: first safari

Excellent
5/5

We just finished our four day safari with suricata safaris. We had an amazing time! Everything was perfect, the game drives, the accommodation, the food (thank you very much James). But above all our guide DAMIAN, with whom our expectations were exceeded! He showed us all the big 5, and we bonded!! Ahsante!!!

Dora   –  
Greece GR
Visited: November 2024 Reviewed: Nov 5, 2024

Email Dora  |  35-50 years of age  |  Experience level: first safari

Lifetime expirience!!!
5/5

We just finished a four day safari!
we are excited by the experience we had!!! The team was excellent and very organized. They picked us up from the airport, they took care of our stay in Arusha ...then we continued with the safari.
The accommodations and the food were excellent!

But the highlight was our guide Damien! if I could I would put 10/5 stars.
Smiling, communicative, helpful and very attentive on safari, he managed to offer you an excellent life experience
Thank you Damien

Ath   –  
Germany DE
Visited: November 2024 Reviewed: Nov 5, 2024

Email Ath  |  35-50 years of age  |  Experience level: first safari

My first safari
5/5

Everything was perfect. Damian, our guide, was the perfect guide! We managed to see many animals and 4 of the big five. He answered also all of our questions! The food by our chef, James, was also amazing!!!
We will definitely come again and recommend this trip to our friends!

Giorgos   –  
Germany DE
Visited: November 2024 Reviewed: Nov 5, 2024

Email Giorgos  |  35-50 years of age  |  Experience level: first safari

Amazing!
5/5

Amazing experience!!! Our driver/guide Damian was simply fantastic. Really experienced, with lots of knowledge, open hurt and funny. Also we had a magnificent chef, James, who was cooking for us breakfast, lunch and dinner. Delicious Tanzanian cuisine! Best duo we could have wished. The atmosphere was really amazing. I would totally recommend it to everyone.

Patrick   –  
Germany DE
Visited: November 2024 Reviewed: Nov 5, 2024

Email Patrick  |  35-50 years of age  |  Experience level: first safari

Amazing
5/5

Class all the way, with all the small touches to make it memorable like wine and beer each night, knowledge about flora and fauna, and fun adventures like a flat tire pit stop, a pride of lions feasting, cheetahs hunting and elephants bathing, camping under the stars with wildlife at the door step. Top notch food by chef Tito kept us full and fed always, and guide Max's knowledge in finding animals made it a experience not to forget!

Sam   –  
Netherlands NL
Visited: November 2024 Reviewed: Nov 4, 2024

Email Sam  |  20-35 years of age  |  Experience level: 2-5 safaris

An amazing safari experience organised by a great team
5/5

We went on a 5 day safari with Suricata starting in Arusha. Before we started the safari they picked us up from Arusha airport and brought us to our hotel where we were given a briefing by Dennis that explained everything we needed to know for the next days. As we had some time to kill in Arusha they also organised a small tour of the city for us with a great guide called Chuke.
The next day we started our safari for five days. The first day was spent with Rocky as our guide, the next four with Elias. Both were warm, informative and great to have as guides. The lodges we stayed in were beautiful, and the food was delicious, as were the lunches had on safari cooked by our chef from Suricata, Pius. We ended our safari with a debrief with Daniel in Arusha who also arranged a complimentary transfer to our next hotel. Overall nothing was lacking in the adventure. The communication was excellent and we felt fully cared for the entire time. I would really highly recommend this company to anyone looking at doing a safari in Tanzania.

Danmi   –  
Netherlands NL
Visited: November 2024 Reviewed: Nov 4, 2024

Email Danmi  |  20-35 years of age  |  Experience level: first safari

Friendly, professional, knowledgeable, excellent - really taking care of their guests!
5/5

We went on a group safari with suricata and truly everything was amazing! From the first pick up and briefing by Dennis to the last debrief and hotel dropoff by Daniel, everyone was super friendly and helpful. We really felt taken care of, and had great drivers and guides in Rocky and Elias who really made sure we saw the animals up close and raced to get us to the right spots. The group was great and it was fun to experience it together. Food was fantastic throughout the whole trip as well thanks to Chef Pius, and the lodges were extraordinary. And finally of course, all the parks and animals were incredible - despite it being the onset of low season we saw everything we wished for and more. Got nothing negative to say - amazing trip.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 2,505
  • 4 star 21
  • 3 star 4
  • 2 star 1
  • 1 star 3
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