Operation Manager
Rhino Explorer Tours & Safaris
- Located In:
- Size:
- 20-50 employees (Founded in 2015)
- Member Of:
- TANAPA & BRELA
- Tour Types:
- Small & medium group tours (Budget)
- Destinations:
- Price Range:
- $200 to $1,200 per person per day (USD, excl. int'l flights)
Reviews
DE
Email Robin | 20-35 years of age | Experience level: first safari
All expectations exceeded!!!
I booked two tours, one 8 days and one 7 days to maximise the time spent in the Serengeti and the area around (like Ngorongoro mainly).
The first tour was with Protus and his chef Fenna. Well what can I say? Both just did an amazing job!! Protus is a perfect tour guide, absolutely knowledgable about flora and fauna with 14 years of experience as a safari guide. A calm gentleman who is always focussed on making sure that his guests have a nice safari trip.
We saw all big five (even a rhino!), many many lions and even a leopard relaxing on the tree. And Protus even managed to show us thousands of migrating zebras and wildebeests which was a very special event!
Fenna was an amazing chef, all his meals were excellent, especially if you consider the limited facilities given in a camping site environment.
Tour number 2 was with David as a guide and his chef Jacob. There's not much I can add because tour number 2 was just as amazing as tour number 1! David is a great tour guide who found all the wildlife, he literally smells the animals! We saw many many lions and showed us the wildebeest migration at River Mara which was fantastic! He is always energetic and has lots of humour.
Jacob is a hell of a chef who provided many delicious meals (every meal he cooked). I can absolutely recommend this tour operator to anyone considering to go on a safari tour. The only reason why I chose them before was the overwhelmingly positive feedback (considering the fact that safari tours are rather expensive my number one priority was to invest the money in a conpany I could trust) and now I know that it is absolutely justified!
Thank you so much for the great tours, I would always do it again!!
PS: There is only one negative aspect which does not change the fact how much I enjoyed the tour - and how much you are probably going to enjoy the tour, but it is important to me. You will be expected (you have to) to give a tip of $10 a day to the guide. DO NOT get me wrong the guides absolutely deserved it and it was a pleasure to tip them for their great services. My concern is that the guides depend on the tips to make a living, they get barely paid by their companies. So here comes the issue: Since you have to give a $10 tip per day you will probably not give much more, so basically you give them their salary but they are not going to get much tip money (in the most cases, the exception proves the rule). This allows the companies to maximise their profits - at the expenses of the guide (and chefs of course because they get less tips!!) and they can make the tours appear to look cheaper (since you pay $10 per day more in cash).
But this probably doesn't just apply to this tour operator but safari tour operators in general.
AR
Email Guillermo Jaquenod | 50-65 years of age | Experience level: first safari
nice safari for 3 real days, friendly guides, tasty meals, wonderful landscapes and the big five!
A first class safari, coordination by Daniel was perfect (he gave me even more services that those expected).
Guide and driving by David were very professional and funny, meals by Athuman were tasty and abundant.
My only objections are about:
(1) a non-planed visit to a masai village, where we had to pay a non-planned fee (after some discussion it was reduced from 20 USD/pax to 7 USD/pax),
and (2) the bypass of a requested visit to Oldupai gorge and Museum ( I asked about this visit the first day, David said Yes, and when we were leaving NgoroNgoro and I asked about David said "I forgot").
Anyway, it was an amazing safari, with a great benefit/cost rate.
PH
Email Jared | 20-35 years of age | Experience level: first safari
Marvelous experience pair with an excellent service
The service was really excellent and very professional. Fron the moment my sister and I arrived at the airport and dropped us off at our hotel, Daniel and Emmanuel already made us feel welcomed. These guys were really friendly and very accommodating. The guide that they hired, his name is Rocky btw, also has a very pleasing and friendly personality. Rocky was very professional and knowledgeable and it made our trip enjoyable. I celebrated my 30th bday and boy it was funny as hell since we (all the guys in the tour) had to help pushing the vehicle out of the mud. To top it off, the chef we had with us surprised me with a birthday cake while Rocky and the other guides present at the lodge sang and it was honestly very nice. I appreciated it alot especially the effort that they made to make it happen. We went back to Arusha after 3 days and Daniel was there to personally meet us. On top of that, we planned to drink for my bday but surprisingly.. Daniel made some arrangements that included the evening drinks in the package. Truly ine of a kind experience. Daniel and the entire crew went beyond any person would expect. Kudos to the entire team especially Daniel, Emmanuel, Rocky, and our Chef (whom we dont know the name) hahaha
CH
Email Willy Da Silva | 20-35 years of age | Experience level: first safari
Unforgettable Optimistic Safari
The staff is very helpful from the first moment when they pick you up at the airport and take you to the hotel, it's all included. Daniel, the two Emanuel make you feel welcome from the first moment. The days are organized very well and with Pole-Pole mindset we did everything. We saw all the animals included on the safari, maybe we missed the Leopard but we saw two times Cheetahs. It was very nice and comfortable to sleep in a tent in the middle of Serengeti Park and at the top of Ngorongoro hills. The bathrooms were really acceptables to be in the middle of nowhere, hot water a few times.
John was always ready to not let us starve, so he cooked for us all the time during the Safari: morning, lunch and evening with super tasty and traditional dishes.
The guides in the Safari: John and Thomas made us feel very comfortable and welcome, they taught us a lot of new things and Kiswahili language too. Thomas was very friendly, has a great knowledge of life. A beautiful person to spend time with, forwarding is very nice and a Great Safari Explorer. Finally Andrew is a good mentor.
This experience was fantastic and will remain in our hearts forever. Maisha marefu.
HU
Email Abraham | 35-50 years of age | Experience level: first safari
An Attentive, Customer friendly and Excellent service
The owner of the company really did his best to offer a professional service. The guide, he hired, gave us clear and useful information about the flora and fauna and animals of the national parks. It was a very attentive service beause the engine was stopped while taking photos and was a superb experience to stay quite in nature. These things made a quality difference!
(The company I had before did not pay attention to this at all. We were rushed through the national park..., the ). (it is really annoying when the drivers keep moving the car, or never ask for whether you are ready, and finishe taking photos).
The accommodation was also great, up to the standard. Even when I asked for a better deal for an extra day in a national park I was offered a good deal since it was a low season. I did appreciate this customer friendly attitude. The food was fine, water was provided abundantly.
I felt that this service matched the quality of the West. I warmly recommmend this budget safari to everyone.
NL
Email Marijn | under20 years of age | Experience level: 2-5 safaris
Good contact. Nice Guide en a great Cook. Overall good experience!
Was good, fast answer. Online the site wasnt really functional. Furthermore they forgot our luggage at the hotel. But it wasnt on purpose+ they brought it to ngorongoro carter which was politie!
CZ
Email Blanka | 35-50 years of age | Experience level: first safari
My experiences with this agency was great.All what was promised & I payed for - happened & In time.
I& my daughter loved the trip.Thank u Ozzy&Salum for fantastic Christmas time.The service,camps&explanation from guide about every simple things was really good.We saw a lot of animals from very short distance.All great 5 of course!The dinners in the camps was unbelievable good as well !!! I can only recommend this company ...all was well organize since online communication till drop off back to airport.Really Thank you,I wish to be back for long long long game drive in Serengeti with you one day again.
IL
Email Asaf & Inbar | 20-35 years of age | Experience level: 2-5 safaris
proffesianal and kind
our safari was amazing, we had a 6 days safari in 4 park reservations, we were four in the jeep, and we stayed at the public camps.
the safari offer we got from rhino was much cheaper than all the quotes we got from the rest of the safari opearators we approched.
they arranged for our picking up from the airport and back, although our return flight was from kilimanjaro airport and not from arusha as we told them.
Daniel helped us with evry problem we had and the service was kind and wonderfull.
our safari guide and driver Ezikiel was really really nice and knowledgeble, and the cook was also great.
we highly recommended rhino explorer to everyone going on safari.
DE
35-50 years of age | Experience level: first safari
Phantastic
It was a great experience, the service of the tour Operator was fabulous, our tour guide Ziggi simply the best: very experienced and super helpful. Our cook Hazid was so nice and provided us with amazing food. The camping was an adventure, the group small and very easy. I would definitely do it anytime again and can only recommend it.
RO
Email Doina | 35-50 years of age | Experience level: first safari
A great adventure with professionals guides and chefs(was campsite safari).Best Regards,Doina
Open comunication,very fast response ,good service (thanks Hotel Venice from Arusha),good and tasty food ( thanks Mr Bean -chief-) great experience in Serengeti,Ngorongoro and Tarangire(MR Estomin driver) .If I am going again I will choose Rhino Explorer Tours &Safaris Asante Sana ,Doina