Starluck Travel
- Located In:
- Size:
- 10-20 employees (Founded in 2017)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $50 to $400 per person per day (USD, excl. int'l flights)
Reviews
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Email Rob Mrowka | 65+ years of age | Experience level: first safari
Fantastic Operator and Excellent Safari!
I cannot say enough good words about Starluck Safaris, the operator James or our guide Kennedy. They are top notched and provided an amazing safari on short notice with excellent accomodations at a fair price.
Let me start with a little background. We originally booked with "Kenya Walking Survivors Safaris (KWSS)" in August 2018 for a safari to begin August 22, 2019. Exactly two weeks before our safari, KWSS sent an email saying they were no longer able to provide our requested service. Needless to say we were shocked and angry, and our confidence in booking on line shattered.
This was to be THE trip of our lifetimes, long saved for.
After deliberations we looked for another operator who could fit us in on short notice and conform to our prearranged flights.
It was such that we had the very good fortune to find Starluck!
Not only could Starluck fit us in on our original schedule, they were able to provide a customized 10-day safari superior to what we had originally booked.
Given our previous scam we were nervous until we met James in the lobby of our hotel and he gave us a copy of the agreed upon itinerary, our lodge vouchers, and an explanation on how it would all unfold.
We met our driver/guide Kennedy the next morning and left for what would be an absolutely wonderful and amazing experience. We visited Amboseli, Aberdare, Simburu, Lake Nakuru and Masa Mara parks and preserves.
The accommodations were first rate and exceeded our expectations. The rooms were comfortable and the food excellent with much variety to choose from.
Kennedy was a superstar! He not only safely negotiated the chaotic and hectic Kenyan traffic and subpar roads with skill, he was very personable, friendly and courteous, and we learned much about Kenya and its cultures as we traveled.
Kennedy was very knowledgeable about the places we visited and ardently found the wildlife even the harder ones to find such as leopards.
Starluck, James and Kennedy saved our dream trip of our lifetimes and we are deeply indebted to them.
Email Mark | 50-65 years of age | Experience level: first safari
Enjoyable,professional. Keep up the great work guys
Enjoyable experience. Communication was great,informative,polite & concise.
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Email Amir Alizadeh | 20-35 years of age | Experience level: over 5 safaris
Very good agency with very welcoming and smiling staff. incroyable expérience !
Very good agency with very welcoming and smiling staff. incroyable expérience !
Email Ngoma Letlhogile | 35-50 years of age | Experience level: over 5 safaris
kasine and Joseph did their best as a group leader to provide our group of 24 with a great knowledge
However as a first timer to Africa i would have prefered a small and more homogenerous.I had signed up for this trip to learn all about East Africa .Chips/gorilla tracking and wildlife safari experience combinations are just awesome though.
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Email spl | 35-50 years of age | Experience level: over 5 safaris
ABOVE EXPECTATION
If you into nature while also having some level of comfort,8 days Kenya paradise safari is the perfect tour,Amboseli , The Ark, Samburu, Nakukuru and Maasai Mara parks are truly fantastic, We had some awesome days, Exceptions were high but honestly were exceeded!
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Email The Pond's | 50-65 years of age | Experience level: first safari
Above and Beyond expectations - a trip to remember for a life time 9 day all inclusive Kenya safari
The company is very responsive to any questions or concerns you might have. From the time you get picked up from airport to all the locations you go to exceptional customer service. Every place we stayed at the hotels/resorts/tents exceptional service and rooms were all excellent. Food was wonderful too. Surpassed all our expectations. Our driver David was friendly and extremely knowledgeable, i recommend him to everyone i tell about this great safari adventure we had. The best part of the trip is we did see the big 5, the pictures and videos we got are breath taking. we had night vision goggles that did video and we got to capture 2 male hippos fighting over territory in the river next to our tent. everyone else only got to hear the noise they make. I mentioned to Starluck about the trip was for my 50th bday and hubbies bday, they made sure that there were special add on's for our big days. they truly went above and beyond! We will be booking another Safari through Starluck in the near future.
CA
Email Regis | 35-50 years of age | Experience level: 2-5 safaris
Terrible Safari Experience and Unprofessional Tour Guides
This is probably the worst safari experiences I ever had with Startluck Travel. We had a group of 8 people and booked a 10-day package service with the company. The two drivers (also the guides) assigned to us were totally unprofessional, especially one of the drivers who name is Carlos. Carlos had been playing a game during the safari with us all the time. During one of the safari days, he left and dropped us in the middle of the game drive and requested us to join the other group to continue the drive, as he needed to go to pick up the park tickets and had his car have maintenance service. Also, on one of the days, he just disappeared and remained unreachable for the entire day. As a result, we lost one day to experience the game drive and were left in the hotel for doing nothing. The company Starluck however did NOTHING and was unable to resolve the issue after receiving our complaints, which was totally a disappointment.
That being said, this is ABSOLUTLY not a company to recommend.
Email CK | 20-35 years of age | Experience level: 2-5 safaris
10 Days safari
Starluck Team organized a very memorable safari combination of Amboseli/Lake Naivasha/Masai Mara/Nairobi for us. We did enjoy every bit of it, all operation was seamless exceeding our expectations.
Driver guides were top notch and full of information about the country Kenya and it's vast Wildlife curated with the abundant culture. Anytime you think traveling think Africa consider Starluck.
