Encompass Africa
- Located In:
-
Australia
- Size:
- 5-10 employees (Founded in 2009)
- Member Of:
- ATTA, CATO & ATAS
- Tour Types:
- Custom luxury tours that can start every day
- Destinations:
- Price Range:
- $228 to $1,953 per person per day (USD, excl. int'l flights)
Reviews
CA
Email Ash | 35-50 years of age | Experience level: first safari
Superior travel experience - cities, safaris, culture
Excellent communications when booking--totally delivered on what was promised and exceeded expectations with the local tour companies chosen. Was very fortunate with the Ilios staff (Rory out of Cape Town and N'Doda out of Joburg) for both providing a great experience from the moment the tours began. I have done tours in other parts of Africa and Asia, and I would rank the experience from the time of booking with Encompass and the on-the-ground execution with local companies such as Ilios and (Street Scene in Durban) were totally worth it. Hotels were definitely at a western standard and made the journey that much more enjoyable-whether on safari, in an olive grove, or a city. Major chains, boutique hotels, and SA-based hotels were perfect.
Email Andy and Kallie | 35-50 years of age | Experience level: 2-5 safaris
Journey to Kenya
What an incredible experience we had in Kenya which was all due the outstanding service we had with Encompass Africa. From the first phone call to our last flight out of Kenya - we had a truly memorable journey. Johnno and the Encompass Africa team should be very proud of the customer service they provide as they supported us in our plans and made sure we had a great trip. Thanks for making our honeymoon so special!
Email Genevieve | 50-65 years of age | Experience level: 2-5 safaris
Simply perfect, brilliant, marvelous!
This is the second time we have travelled to Africa through Jono, Danica and the team at Encompass Africa - after our first trip through them (about 2011) I didn't consider going anywhere else.
Going to Africa the first time was a scary proposition - where to go, was it safe, etc. I contacted a few companies, and it was Jono's personal attention to detail that made me choose Encompass Africa. Good decision!
He bothered to find out what we wanted, and on hearing we weren't into city experiences and my husband was a keen fisher, he designed the perfect itinerary to Botswania and Zambia, sorted all our flights and transfers through a number of borders, and recommended the most amazing places to stay. Their help on the preparation (what to take, shots etc.) was invaluable.
For this second trip I wanted to take Andrew back to Zambia for his 60th birthday, and once again Jono made us a great trip with a brilliant lodge.
If we get back to Africa (cross fingers) there's no-one else I'd contact!
Email Russ | 50-65 years of age | Experience level: first safari
Outstanding service with a thorough knowledge of the safari business.
EA put together a 6 week safari through South Africa and Namibia, both self drive, then on to Botswana and a 9 day mobile tented safari, followed by a visit to Zimbabwe to see Victoria Falls and finishing with 7 days in Zambia.
There were numerous domestic, international and charter flights and a range of accommodations as recommended by EA.
In all cases, the accommodation, activities and service were outstanding and ran like clockwork.
The local operators were all first class with terrific guides that consistently put us into the right position for that once in a lifetime photo.
Jono and his team exceeded our expectations and I have no reservations in recommending Encompass Africa, to those wishing to see the real Africa.
Email Robert | 50-65 years of age | Experience level: over 5 safaris
My second booking with Encompass Africa - wish I had found them years ago great team and service.
8 days at Old Mondoro and Chiawa in the Lower Zambezi N.P. superb in every aspect - can't recommend them highly enough.11 days with Mukambi Safari's in Kafue N.P. 2 nights at Mukambi Lodge - great outlook from the lodge over the Kafue River,clean,spacious and very comfortable tents ,great food and staff.5 nights at Busanga Plains Camp, Edjan and Robyn have a real gem here,no wi-fi,no mobile phone service just the important things -great hospitality ,delicious meals and very comfortable and spacious tents.Outstanding views over the flood plain from the front of your tent and boma brilliant sunrises and sunsets and the star filled sky at night has to be seen to be believed -game viewing excellent.3 nights at Fig Tree - another slice of heaven.The elevated tents are extremely comfortable ,spacious and over look the lagoon and once again very good food and staff.Game veiwing around Fig Tree was also outstanding.Kafue N.P. is a destination that will definietly have to be revisited and Mukambi Safari's a great tour operator to do it with.
Email Jolz | 35-50 years of age | Experience level: 2-5 safaris
Safari in Zambia
These people know African travel and they know it well. This was our second trip to Africa. We spent 2 weeks in Zambia-south Luangwa (Bushcamp Company camps) followed by the Lower Zambezi(Chiawa and Old Mondoro). During the initial conversation with Jono, he carefully listened to what we were looking for and the price we were prepared to pay. We already had a few camps in mind and Jono gave us his views on them. Within days he came back with a number of options.. He kept us up to date with any changes to flight schedules and visa requirements. Answer every possible questions we had by email within hours! We also enquired with 2 other companies- neither really listened to us and came back with quotes on the wrong camps. The camps we stayed at were excellent-everything as expected and often beyond our expectations. All transfers and pick ups etc were organised perfectly. We will definitely use them again and would have no hesitation in recommending them to our friends. Another plus was they have a staff member based in Jo'burg whom we could call and message, which was handy when we had little queries during the trip.
Email Sharon | 35-50 years of age | Experience level: first safari
Absolutely Amazing
As first time travelers to Africa our group of 10 had to put a lot of faith in our travel agent. And Encompass Africa definitely did not disappoint! Jonathan, Danica and the team took my wish-list and turned it into the most fabulous itinerary that one could imagine. Our safari experiences were totally mind-blowing, the accommodation superb everywhere we went, and all our transfers/pick ups ran absolutely smoothly. All of our guides were delightful people and of course very knowledgable. The recommended tours more than lived up to expectations, and the tour companies on the ground provided top notch service.
We live in a rural town so our communication when planning the trip relied on phone and email. However this created no issues at all, and nothing was too much trouble for the team at EA. I would have no hesitation in recommending Encompass Africa to anyone - they are definitely experts in their field and this played a big part in making our trip the experience of a lifetime!
Email Richard | 35-50 years of age | Experience level: over 5 safaris
Perfect in every way
After much research we decide to go through Encompass Africa to book our 'bucket list' Safari to see the 'Great Migration' and we are so glad we did. From the initial contact and the countless emails and phone calls (with us changing are minds a few times) we found them very professional and very, very enthusiastic. For those people who have traveled to Africa before, you would know their systems can be a bit 'clunky' and confusing, especially when you arrive in a large plane to a very small airport! Fortunately we were met at every point by a very experienced and professional guide, who helped fast track us through airports etc. The camps they selected Lamai in the Serengeti and Nkorombo in Masai Mara were both exceptional. Two very different camps, but with equally good service, food and game drives, although possibly due to luck and time of year, Masai Mara certainly had the edge in gaming viewing. For an unforgettable and hassle free holiday of a lifetime, I can't recommend Encompass Africa highly enough. Also if you have the chance book the Balloon Safari, just topped off an amazing experience
Email Natalie | 20-35 years of age | Experience level: first safari
A life changing experience! Unbelievable!
Encompass Africa and in particular Danica, could not have been more helpful and amazing in helping us plan the best trip of our lives! Danica always responded immediately and was always encouraging and supportive in helping us to arrange our itinerary! Her suggestions were incredible and she plan the most perfect trip for us according to what we had told her we would like to see. The service Danica and her colleagues provided could not be faulted in any way and I would definitely deal with Danica and Encompass Africa if we return. They went above and beyond to provide the most extensive, well organised trip with out any issues while we were away and I have no hesitations in referring them to anyone who wishes to travel to Africa. They really were incredible and we can not thank you enough for the most incredible trip that exceeded all our expectations ten fold!! Thank you!! :)
Email Colanne | 35-50 years of age | Experience level: first safari
Absolute trip of a lifetime,a phenominal experience with exceptional organisation and itinery.
Our trip was very well put together and so well organised we were able to travel with confidence and with no hassles. Everyday was a highlight and the safari camps, staff and guides were fantastic. My experience far exceeded my expectations. Wildlife was amazing, landscape mind blowing and accommodation beautiful. The chosen tour companies and guides were awesome and provided us with great information on our journeys through Zimbabwe, Botswana and South Africa. The whole package put together by Encompass Africa was perfect, an amazing trip of a lifetime and a holiday I will treasure for ever.