Reviews

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Roz   –  
Australia AU
Visited: September 2019 Reviewed: Oct 22, 2019

Email Roz

Worked like clockwork
5/5

Encompass Africa put together a bespoke tour for us. This meant the merging of different experiences, different countries and different on the ground tour operators. The experience was fantastic; everything from the standard of accommodation through to the experience of the various guides. Encompass Africa were easy to deal with, excellent communicators and planned everything down to the last detail. I would recommend this company highly.

Jane   –  
Australia AU
Visited: September 2019 Reviewed: Nov 1, 2019

Email Jane  |  20-35 years of age  |  Experience level: first safari

Fantastic company!
5/5

Had a really good experience working with Encompass Africa. My motivation for going to Africa was to climb Kilimanjaro, which I had already booked myself. Doing a safari while I was there was an afterthought and my problem with planning the trip was having ideas about where I wanted to go, but not knowing how to piece it all together. I spent a morning calling a few different companies and was getting quite frustrated by people not taking the time to understand what I was after or asking for money before they would listen to me. Speaking to Steph was like a breath of fresh air. Not only was she so lovely to talk to, but she took the time to understand what I needed and how she could make it work. It only took a few e-mails back and forth to work out an itinerary and flights and I was blown away by Steph's knowledge and expertise. Communication leading up to our trip was excellent and every detail was thought out and looked after. Every part of the trip flowed seamlessly and it was the best holiday I have been on so far. I would definitely become a repeat customer if I am fortunate enough to be able to travel to Africa again and would not hesitate to recommend Encompass Africa.

Kathy   –  
Australia AU
Visited: September 2019 Reviewed: Nov 17, 2019

Email Kathy  |  50-65 years of age  |  Experience level: 2-5 safaris

We couldn't have asked for more - Tarangire to the Serengeti & beyond
5/5

Encompass Africa were amazing to deal with. From the moment I submitted an inquiry until we arrived home, the communication was superb. Stephanie was professional, patient, knowledgeable & her replies to my (many) emails were always timely. The itinerary she put together covered everything we wanted & we had high hopes that this would be the trip of a lifetime.

We were extremely well looked after at all the camps & hotels we stayed at (all of which were great) & our guide for our 9 day safari was was fantastic. The wildlife sightings were beyond compare & exceeded our expectations. We're particularly fond of big cats & they certainly didn't disappoint, with many cheetah sightings & so many lions in the Serengeti alone that we were in cat-heaven.

We followed up our safari with a Zanzibar stay (which was fabulous - the hotel was beautiful & such a relaxing setting) & then flew to Cape Town for a few days of wining & dining before we were homeward bound.

Encompass Africa delivered everything we could have hoped for & more & we'll definitely be using them again for our next trip!

Leisha Callaghan   –  
Australia AU
Visited: June 2022 Reviewed: Jul 22, 2022

Email Leisha Callaghan

Magical Tanzania
5/5

Encompass Africa (Danica) organised our second trip to Africa and similar to our first, they did not disappoint. Communication is excellent, with many date changes and different itineraries being proposed, all of which were dealt with patiently, despite our many emails and questions. Danica has so much passion and enthusiasm for Africa and that coupled with her professionalism and knowledge makes the planning almost as much fun as the trip itself. We felt safe every step of the way with our 2 teenage children and the camps we stayed in were all comfortable, with great food and amazing, warm and friendly staff who could not do enough for you. We would highly recommend Nasikia Camps. We had a guide from Massai Wanderings for our first 4 days and he had a wealth of knowledge and was patient with the thousands of questions from our teenage son. The whole tour was without hitch, camps great, wildlife sightings excellent, staff superb and we can't wait for our next trip. The tour included Dar es Salam, Arusha, Tarangire National Park (so many elephants and birds!),Ngorongoro Crater, Lake Manyara, and the awesome Serengeti. It was magical to experience a hot air ballon over the Serengeti at sunrise, followed by a delicious bush breakfast with silver service and champagne. Can't wait to plan our next African adventure!

Dinusha   –  
Australia AU
Visited: January 2024 Reviewed: Jan 31, 2024

Email Dinusha  |  35-50 years of age  |  Experience level: first safari

Seamless and memorable
5/5

Danica booked us a family trip to Tanzania/Serengeti, Maasai Mara, Nairobi, Victoria falls and Cape Town. We got other quotes like from Abercrombie and Kent which are were similar, but ultimately went with Encompass Africa due to the great communication, much more personalised attention and the better quality of accommodation. Unlike the other people we got quotes from, Danica was always on hand to answer any questions, could tweak itineraries even at the last minute and offer excellent advice, even when I sent so many emails and at all hours of the day/night. She was dedicated and efficient and it showed in the absolutely fabulous trip she organised for us. It was so seamless and stress free. We never waited with transfers, everything was organised timely and meticulously from her and her team. The accommodation was luxurious and exceeded expectation. All the flights were perfect as was the itinerary she suggested, and we are forever grateful that we chose Danica and Encompass Africa for our trip. The only thing that put a dampener was the rainy weather but I am pretty sure that if we had asked Danica to fix that, she would have found a way! Thank you again Danica and Encompass Africa. You made our trip so memorable and we can’t wait to book the next one.

Average User Rating
5.0/5
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