Reviews

Sort By: Date Most Helpful Rating 11-20 of 138 Reviews
Annette   –  
Australia AU
Visited: October 2013 Reviewed: Jan 21, 2015

35-50 years of age  |  Experience level: 2-5 safaris

Most Awesome Experience
5/5

I was very hesitant about using a tour operator where I couldn't walk into their office. I live in another state and my usual travel agent could not get us the type of holiday we wanted to experience in Africa. We had been one other time to Africa and used our normal travel agent and after that experience we knew we wanted something different. From my first dealings with Jonathan I could not have been happier. I think the fact that Jonathan was South African and had travelled to the countries he was trying to send us to that was of great help. I explained exactly what our family was after and we are a family of four travelling with two children at that time aged 12 and 11. Most tour operators didn't want to touch us given our children's ages but Jonathan immediately found a tour operator on the ground that had no difficulty in taking us on. We had not travelled to Tanzania before and I said to Jonathan we wanted something more rugged and didn't want 100 cars and 1 animal to look at. We travelled in the Serengeti and then to the Northern Seregenti towards the Kenyan border. Our experience was one in a million and when we travel to Africa again which we hope to be in 2016 I will definitely use Jonathan again. In our experience in Tanzania we hit the ground running in Arusha and stayed a lodge for the first two nights and then went out with Wayo Africa and did camping (like you do in Australia) but in the middle of no where with no one else around throughout the Serengeti. We did break it up one other time staying in a luxury lodge and that was nice. We used mobile safari tenting which meant we changed our camp several times during the 17 days in Tanzania and each had it's own unique experience. At each camp we arrived the tents and meal areas were already set up so there was no involvement by us in setting up the tents or cooking. I could not recommend this type of trip highly enough. Our first time in Africa we had stayed in luxury tented lodges and nothing compares to the type of trip we experienced through Encompass Africa. Our children absolutely loved the trip. I can say I had some trepidation about sleeping in a tent before we left, not worried about the animals out there but more that I was being a bit of a princess. Next time we travel I want the same experience because nothing beats having an area to yourself and you can go wherever you like. I learnt that you don't need a flushing toilet and a running shower because the experience you get on this type of trip is worth every minute of roughing it a little. Having said that we did not rough it when it came to food. I think I had better meals sometimes than I have at home without a hotplate, oven or microwave. On the ground we were looked after by Wayo Africa and we had a driver named James. He was terrific and it is your driver's experience that means you get to see things I think you would otherwise not see just based on their knowledge of the areas you are travelling in. James had been a driver for 10 years and I think we got along well as he also had a child and could relate to our kids. I know at the time when I made our booking with Encompass Africa I could not find any feedback good or bad about them and that did leave me with some nagging doubts but I was definitely proved wrong and in this day and age of the internet I could not recommend Encompass Africa highly enough. What are you waiting for, call them and get that dream holiday to Africa booked, you won't regret it.

lee mcveigh   –  
Australia AU
Visited: April 2014 Reviewed: Jan 21, 2015

Email lee mcveigh  |  50-65 years of age  |  Experience level: first safari

well looked after
5/5

we wanted to see animals and were unsure about how and when and where, emcompass Africa took us under their wing and set up a perfect tour for us which exceeded our expectations at every turn. we were met by their people everywhere we went, at no time during the trip were we unsure of what was next or where we had to meet. I would never go to Africa again without their help and I am definitely going again. encompass Africa care.

Susie Sydney   –  
Australia AU
Visited: May 2013 Reviewed: Jan 21, 2015

Email Susie Sydney  |  50-65 years of age  |  Experience level: 2-5 safaris

They made my dream trip to Africa possible in an affordable and practical way and amazing way!
5/5

brilliant - I was travelling alone and when stuck in Uganda due to problems in Kenya encompass had me out and on track in hours! A god send

Harry Family   –  
Australia AU
Visited: June 2014 Reviewed: Jan 21, 2015

35-50 years of age  |  Experience level: first safari

Fantastic Experience
5/5

Jono and the team at Encompass Africa were very responsive to all our requests during the planning phase of our trip. They only sell trips to Africa, so are experts in this region. We found them extremely knowledgeable. Once on safari, everything ran smoothly. If you are booking a trip to Africa, look no further than Encompass Africa - we highly recommend them.

Chris   –  
Australia AU
Visited: September 2014 Reviewed: Jan 22, 2015

50-65 years of age  |  Experience level: first safari

Our most exciting trip yet - made effortless thanks to Jonathon and his team at Encompass Africa.
5/5

Jonathon Wilson and his team at Encompass Africa really gave us our best trip yet. Initial telephone conversation with Jonathon was enough for us to choose this company. Jonathon was warm, informative and engaging - a pleasure to talk to and later to deal with. He advised us that Tanzania would suit all our requirements for what we wanted from a safari, and we truly loved every single minute. The whole trip was effortless from start to finish thanks to Jonathon and his team and we can't wait to book again! The whole process (about a year in the making) was exciting as Jonathon was always available to talk to and no question was too trivial to be answered. Look no further if you are considering travelling to any country in Africa as Encompass Africa are highly professional, highly knowledgeable and lots of fun!

John and Jan   –  
Australia AU
Visited: September 2013 Reviewed: Jan 23, 2015

65+ years of age  |  Experience level: first safari

A wildlife experience in South Africa and Zimbabwe
5/5

Encompass Africa showed great initiative in interpreting our wishes and developing locations and itinerary to suit our budget. The result was a twelve-day trip that included Kruger Park in Mpumalanga, Hluhluwe and Lake St Lucia in Kwazulu Natal, Victoria Falls and Hwange National Park in Zimbabwe. For this trip, the communications and detail beforehand were clear and thorough and on the ground in Africa it all happened as planned. The wildlife experiences on the ground were truly highlights of a lifetime, and the professionalism of the guides provided were an important part of this. We would not hesitate to use Encompass Africa again and commend them to other Africa visitors.

JD   –  
Australia AU
Visited: November 2012 Reviewed: Jan 23, 2015

20-35 years of age  |  Experience level: 2-5 safaris

Impeccable organisation and delivery. Loved every second of our honeymoon!
5/5

Encompass Africa handled our safari and scuba diving honeymoon to Kenya and Tanzania. Their assistance and sound knowledge in the planning stages was greatly appreciated - I liked that they didn't just come up with Option A and nothing else, we were presented with numerous and varied options to choose from. Their enthusiasm and excitement for the itinerary they had created was contagious and from the moment we landed in Nairobi it was smooth sailing the whole time. The camps they chose suited us perfectly. Expectations exceeded!

Sophie & Joe   –  
Australia AU
Visited: June 2012 Reviewed: Jan 24, 2015

50-65 years of age  |  Experience level: first safari

Very efficient, friendly and professional - highly recommended
5/5

We are highly experienced travellers, but this was our first time in Africa so we booked through Encompass and really loved every day of our safari. Jono was very efficient and we found we were looked after really well. We would certainly recommend Encompass to our friends and family.

Greg Poropat   –  
Australia AU
Visited: November 2014 Reviewed: Jan 27, 2015

50-65 years of age  |  Experience level: 2-5 safaris

First class and completely responsive service.
5/5

Everything was excellent. Knowledge of our destinations was great and the experience itself was sensational.

Jackie and Phil   –  
Australia AU
Visited: December 2014 Reviewed: Jan 28, 2015

35-50 years of age  |  Experience level: first safari

An adventure and experience of a lifetime with memories that will last forever
5/5

We knew very little about Africa as a destination but knew we wanted to see the major tourist destinations we had heard people speak about (Cape Town, Kruger, Vic Falls, Chobe, Okavango Delta). Encompass Africa put together our whole holiday based on what little information we gave them. We took advice from their highly experienced staff who had actually lived in the country and had amazing knowledge of the surrounds; we were able to see exactly what was planned through their amazing virtual tour which was emailed to us. Encompass Afrca captured exactly what we wanted to see from amazing safari parks so we could get up close and personal with the big five, seeing Vic Falls and experiencing the culture of the locals. All this was planned around beautiful accomodation which was in itself a memorable experience. We would absolutely book another holiday with Encompass Africa and would definately recommend them to others. We dealt with professional, polite, experienced staff who were able to accomodate and recommend places of interest which gave us an experience of a lifetime.

Average User Rating
5.0/5
Rating Breakdown
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