Reviews

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Brian Salisbury   –  
Australia AU
Visited: September 2017 Reviewed: Nov 29, 2017

Email Brian Salisbury  |  65+ years of age  |  Experience level: 2-5 safaris

Fantastic, as always (my third trip!!)
5/5

As this was my third time with Encompass Africa I know everything would go well. The difference this time was my extended family was along for a safari that had been dreamed about and planned over a number of years.
Eleven of us with ages from 11 to 69 and all went brilliantly - without any hitches, whatsoever.
To see the looks on their faces was absolutely priceless and the experience will last forever.
Thanks Jono, and thanks to your great team.

Cheryl   –  
Australia AU
Visited: November 2017 Reviewed: Dec 13, 2017

Email Cheryl  |  35-50 years of age  |  Experience level: first safari

The perfect bespoke holiday by Encompass Africa, a very professional and experienced safari operator
5/5

My husband and I had no expectations of our first ever safari to Africa, but certainly came away feeling like we had the best safari experience!

I usually like to research and book our holidays myself, but was unsure of when would be the best time to go, how long to go for, what accommodation was most suitable and how to organise the transfers. I had read some reviews of several safari tour operators in Australia and narrowed my search down to Encompass and another agency. After speaking to both agencies, I was most impressed with Danica Wilson at Encompass, as she really listened to me and asked all the right questions and tailored her suggestions accordingly. She was also very warm and friendly, and super efficient. Her personal experiences of the various accommodations were very insightful and we were extremely happy of our decision to stay at the Selinda Explorers camp. I also found it very useful to have the team (including Katie, Gen and Nicola) touch base with me at every step of our trip (before, during and after) and they were instantaneous in answering any queries I had.

We have already recommended Encompass Africa to a colleague and definitely recommend them to anyone thinking of going on safari in Africa.

Thank you to all of the team at Encompass Africa for helping to organise our once-in-a-lifetime adventure in Botswana (and ensuring my 40th birthday was a memorable one!), and for taking such good care of us along the way. We are proud to be part of the Encompass family!

Cheryl and Nick

David Redmond   –  
Australia AU
Visited: December 2017 Reviewed: Jan 23, 2018

Email David Redmond  |  50-65 years of age  |  Experience level: first safari

All bucket list items ticked off - great trip
5/5

From the time we were picked up at the airport to the time we said good bye to our Tour guide Godwin, we experienced a holiday of a lifetime

A soft introduction at a hotel in Arusha for one day saw us set off for 4 days of fantastic wildlife park viewing of animals

The second stage was set up on the edge of the Serengeti Park. We stayed 3 nights in good quality tent accommodation and experienced close up viewing of Chetahs, Leopards, Elephants, Giraffes and many other wildlife. We also viewed 4 natural kills by lions and cheats that while sad, demonstrated the natural survival behaviours in the wild.

All this was topped off with a ballon flight over the Serengeti followed by a champaign breakfast...what a wonderful day

We also made a late request to change part of our itinerary for Christmas Day accommodation. Encompass surpassed our expectation by securing 2 nights at the busy Sheraton 4 points in Arusha; a Christmas Day that will be etched in our memories for a long time.

Thanks you Encompass

Peter and Sue   –  
Australia AU
Visited: December 2017 Reviewed: Jan 30, 2018

Email Peter and Sue  |  35-50 years of age  |  Experience level: first safari

Incredible Safari Adventure - Bucket List!
5/5

We used Encompass Africa recently to custom design our recent first ever trip to Africa. Jonathon was amazing (and patient) as we had endless questions! His responses were always extremely prompt and very informative, and it soon became apparent that his knowledge was invaluable in planning our adventure. Our trip included arriving and departing Nairobi, flights to and from Kigali and also a flight from the Serengeti and Jonathon's expert suggestions ensured that we had minimal travel time whilst still keeping within our budget.

Our trip began with a visit to Rwanda and the Virunga National Park to see the gorillas. What an absolute privilege to be able to spend time with these incredible animals! We saw a baby born the day before and had to keep reminding ourselves to take pictures as we were just standing there gobsmacked!

We then had 12 days on safari in a variety of lodges and tented camps throughout Tanzania. We saw the migration at it's finest, breathtaking scenery and an abundance of wildlife at heart-stoppingly close proximity! Our guides were incredibly knowledgeable, the camps and lodges stunning and the people softly spoken and beautiful.

As first-timers to Africa we really did not know what to expect but the bespoke tour designed with Encompass Africa absolutely exceeded all our expectations! From the moment we first enquired with this Company until after we arrived home their service, knowledge and professionalism was exemplary. We decided to choose an Australian Safari Company because it was our first visit to Africa and we hoped this would provide us with the security and peace of mind we needed and we were right! Jonathon and his team were amazing in the lead up to our adventure providing an abundance of information on medical requirements, what to pack, pictures of our guides and a step by step itinerary. Once on the ground in Africa, Encompass provide a 24/7 service with the phone number of a dedicated support person.

If you have been thinking of a holiday in Africa do not hesitate! It is truly a bucket list destination where the memories you make will last a lifetime. Do it now and do it with Encompass Africa, you will not be disappointed!

Ian Tracey   –  
Australia AU
Visited: November 2017 Reviewed: Mar 31, 2018

Email Ian Tracey  |  50-65 years of age  |  Experience level: first safari

Faultless from start to finish
5/5

Having had no luck finding a “commercially available” trip to suit us, we were recommended to try Encompass Africa, this was a great recommendation. From our first contact with Jono, to our coffee and cakes wrap up meeting when we got back, Jono walked us through everystep of the way with it being our first safari.
The safari itself left us speechless at times, we had never imagined being so close to so many wonderful animals and meeting so many wonderful people.
All of the arrangement literally went off without a hitch, all of the staff that we met were brilliant. We are now seriously contemplating our next trip, but wish we had done it many years ago.
If you have ever thought of a safari trip, do it now, don’t delay and use Encompass Africa for your arrangements, you won’t be disappointed.

Wendy Thomson   –  
Australia AU
Visited: March 2018 Reviewed: Apr 3, 2018

Email Wendy Thomson  |  50-65 years of age  |  Experience level: first safari

First Class service and attention to detail, nothing was too much to ask.
5/5

Communication with the staff was fantastic, from the first phone call to the last email welcoming me back home. All questions were answered promptly and in detail. They more than lived up to expectations and understood my needs and concerns. The safari tour itself went off without a hitch and the experience itself was much more than I expected so much so that I am in the process of booking again for next year! I am a solo traveller who lives regionally so it is really important that I get a good feel for companies that I cannot physically visit and with Encompass Africa I got exactly that. I cant thank them enough for making the whole experience so wonderful.

Grant and Debbie Besley   –  
Australia AU
Visited: March 2018 Reviewed: Apr 9, 2018

Email Grant and Debbie Besley

AFRICAN SAFARI - A MUST DO BUCKET LIST ITEM
5/5

My wife and I engaged Encompass Africa to arrange our African safari and we were so impressed with the great service, knowledge and expertise that they provided - what a great professional outfit. We were immediately more than happy with the great customer service, quick and accurate information as well as quote on cost of our proposed South African Safari / Holiday. Whenever we had the need to make some minor fine tuning to our trip, it was always handled quickly, accurately and with a great friendly attitude. Now that my wife and I have returned from our trip, we can only say that it very much exceeded our expectations.
The safari tour was unbeleivable both in what we were able to see and the fact that our tour guide was first class. We were so happy with Simon Manyotto - (our tour guide) and we would have no hesitation in recommending Simon to anyone. He was fantastic, knowledgable, a mechanic and very good photographer.
We would also have no hesitation in recommending Encompass Africa to our family and friends. We felt total confidence in their abilities in arranging our holiday from start to finish.

Suzanne Jenkins   –  
Australia AU
Visited: June 2018 Reviewed: Jul 6, 2018

Email Suzanne Jenkins  |  50-65 years of age  |  Experience level: first safari

Encompass Africa are professional, knowledgeable and so easy to deal with.
5/5

Jono and his team did an awesome job for our group arranging our first-time African holiday. Our holiday was amazing - our accommodation and safaris were superb. Encompass Africa exceeded our expectations and we will definitely be calling on them the next time we go to Africa. They even think of the small, yet important things, eg. arranging someone to meet us at the airport to show us to our airport hotel was much appreciated after a long flight from Australia. I would highly recommend Encompass Africa.

Betty   –  
Australia AU
Visited: June 2018 Reviewed: Jul 12, 2018

Email Betty  |  50-65 years of age  |  Experience level: first safari

Fantastic trip organised by Encompass Africa
5/5

Encompass Africa planned and booked a fantastic trip for us to Africa including Mozambique, Victoria Falls, Kruger National Park and Okavango Delta. Gen had great knowledge and personal experience of Africa and we immediately felt relieved to be booking our holiday with someone who could advise us on the best places to stay and the easiest and safest ways to travel within Africa. Our research and ideas were combined with advice from Encompass resulting in an amazing trip. Our itinerary was very informative and detailed and we were given all contact numbers that we may need in Africa. Gen and Katie answered any questions that we had before we left. On our trip everything that was planned went very smoothly and we were impressed with all our accommodation and transfers. Encompass Africa are a great travel agent with specialised knowledge of Africa which made for an unforgettable trip. I would definitely recommend Encompass Africa.

Peter   –  
Australia AU
Visited: June 2018 Reviewed: Jul 24, 2018

Email Peter  |  50-65 years of age  |  Experience level: first safari

Best in their field
5/5

What can I say but pure excellence
Our holiday was unforgettable thanks to the team at Encompass Africa
When we had a small glitch with our flights it was fixed with a minimum of fuss and was done so very promptly
I would not hesitate to recommend Jonathon and his team to anyone wanting the full African experience-their knowledge of travel in Africa is unsurpassed
It all went of in a seamless manner
Once again thanks Encompass Africa for the trip of a lifetime

Average User Rating
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