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Encompass Africa
- Located In:
-
Australia
- Size:
- 5-10 employees (Founded in 2009)
- Member Of:
- ATTA, CATO & ATAS
- Tour Types:
- Custom luxury tours that can start every day
- Destinations:
-
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- Price Range:
- $228 to $1,951 ppper person per day (USD, excl. int'l flights)
Reviews
Email Tony | 50-65 years of age | Experience level: 2-5 safaris
The Australian travel agency that really knows Africa
This was our second trip organised with Encompass, the first in 2014 to Namibia, Botswana and Zambia. The second this year was to Rwanda, Kenya and Tanzania. Encompass work with you, finding what interests you then puts together suggestions and work with as a partnership to end up with an itinerary that suits you and your budget. This could happen quickly or take some time, Encompass are happy yo take phone calls, emails, etc., to reassure you. Having a representative on the ground in Africa is another assurance for the first time traveller. Very professional and personable family travel agency, great people to deal with.
Email Kim hui | 50-65 years of age | Experience level: first safari
Great service with excellent operators
Safari was even better than what I had imagined.organization skills were excellent.communication fantastic.would recommend to all
Email Jeff | 65+ years of age | Experience level: first safari
Jeff's 70th Birthday African Adventure
The planning after we provided some must dos was spot on with provision of detailed itinerary, information on the countries we would be visiting, health requirements etc. Any questions were answered promptly. The safaris themselves were different as one was Davisons Camp in Hwange, Zimbabwe and the other was Katana in the Okavango Delta, Botswana. Both Camps were very efficiently run and provided very good service with expert guides and we managed to spot a large number of game including 4 of the big 5, only missing out on the Rhino. Encompass via their local staff had a birthday cake arranged on the Blue Train and at Katana as well as a welcoming bottle of birthday champagne. The trip was exceptional and we would not hesitate to recommend Encompass as a safari organiser and would use them again if we get the opportunity.
Email Caroline | 35-50 years of age | Experience level: 2-5 safaris
Once in a lifetime Safari
From the first phone conversation with Encompass Africa, I could feel their passion about Africa and their enthusiasm to tailor make the perfect safari / holiday for us. They listened carefully to all our needs, enquired about what we had seen or done before in Africa, what we liked and did not like from previous experiences, etc, and were very eager to learn exactly what we wanted to get out of this experience. They came back very quickly with various unique options in different price ranges, through a personalized webpage that we could access from home. This website with "our" safari options was so professionally made and had all the details that one could think of (I actually struggled to find some questions to ask after reading it all). There was lots of photos, maps, detailed info on the accommodation, transfers, etc. but it was also very concise and easy to read. It made the preparation of our trip so much more exciting! We chose an option out of the two, selected some dates, and Encompass Africa organized all the flights, accommodation, transfers, etc. (including Durban for the Comrades Marathon that I was going to run before the safari). They notified us promptly of some special prices on flights as well. They were very flexible and it was easy to reach them by email, on the phone or in person at their office. The whole trip went awesomely smoothly and we enjoyed every minute. The safari that they organized for us was a once in a lifetime experience with close encounters with animals in their natural habitat in a camp where wildlife is the main focus and where the rangers are very knowledgeable and very friendly. We have only been back for two weeks, but are already talking to Encompass Africa about next year!
Email Helen | 50-65 years of age | Experience level: first safari
Wonderful & wild trip thanks to the knowledge, coordination & quality care of Encompass Africa
I did a lot of research before deciding to book a photography tour through Encompass Africa. The tour was arranged in collaboration with photographer Pete Dobre and was designed to provide a broad overview of Namibia - without rushing. I wanted time to enjoy Namibia and was not disappointed.
Communications: The tour was clearly mapped out and even the finest details were outlined. I knew exactly what to expect. Encompass Africa has an office in South Africa as well as in Australia, which also provided back up support to the tour group.
Service: Prior to the trip, Encompass Africa were always available to follow up any inquiry. Throughout the tour, the service received was exceptional. The lodges, were brilliant, the staff always friendly and helpful - and the quality of the lodges...(you are not meant to rave about the accommodation, after all, that is not what you are there for - but, they were fantastic and the lodges reflected the local environment and culture promoting sustainability and eco-friendly.
After a long day out in the safari vehicle, it was very nice to come back to good food and a decent shower.
The tour/s:The local tour operators engaged by EA were also first class, whether it was the 4WD specialists or the safari team and guide, (who was a wealth of knowledge) and was dedicated to ensuring we got the best safari experience! We were never left wanting. Food was excellent at each stopover and special needs were catered for (I am gluten intolerant).
The safari tour was excellent, the agenda carefully planned with at least 2 nights at each stopover - alas, except for the last night - none of us were ready to leave! We spent 5 nights, 6 days roaming Etosha, 3 days in Sossuvlei including a balloon flight. We went 4WDing from Swakopmund and boating on Walvis Bay. Our days were filled with exceptional quality activities.
The trip was everything I could hope for, there are no negatives, none!
Travel experiences that are VERY rare
Excellent attention to detail and follow up. We had 4 different safari experiences and amazing times had at each. Not only the standard t accomodation but the staff are what made the holiday special.. When your kids hug the guide at the end and have no interest in their iPhones... you know you have been somewhere pretty special. Jacks Camp in Botswana is an incredible place. Very special indeed.
Email Colanne | 35-50 years of age | Experience level: first safari
Absolute trip of a lifetime,a phenominal experience with exceptional organisation and itinery.
Our trip was very well put together and so well organised we were able to travel with confidence and with no hassles. Everyday was a highlight and the safari camps, staff and guides were fantastic. My experience far exceeded my expectations. Wildlife was amazing, landscape mind blowing and accommodation beautiful. The chosen tour companies and guides were awesome and provided us with great information on our journeys through Zimbabwe, Botswana and South Africa. The whole package put together by Encompass Africa was perfect, an amazing trip of a lifetime and a holiday I will treasure for ever.
Email Natalie | 20-35 years of age | Experience level: first safari
A life changing experience! Unbelievable!
Encompass Africa and in particular Danica, could not have been more helpful and amazing in helping us plan the best trip of our lives! Danica always responded immediately and was always encouraging and supportive in helping us to arrange our itinerary! Her suggestions were incredible and she plan the most perfect trip for us according to what we had told her we would like to see. The service Danica and her colleagues provided could not be faulted in any way and I would definitely deal with Danica and Encompass Africa if we return. They went above and beyond to provide the most extensive, well organised trip with out any issues while we were away and I have no hesitations in referring them to anyone who wishes to travel to Africa. They really were incredible and we can not thank you enough for the most incredible trip that exceeded all our expectations ten fold!! Thank you!! :)
Email Richard | 35-50 years of age | Experience level: over 5 safaris
Perfect in every way
After much research we decide to go through Encompass Africa to book our 'bucket list' Safari to see the 'Great Migration' and we are so glad we did. From the initial contact and the countless emails and phone calls (with us changing are minds a few times) we found them very professional and very, very enthusiastic. For those people who have traveled to Africa before, you would know their systems can be a bit 'clunky' and confusing, especially when you arrive in a large plane to a very small airport! Fortunately we were met at every point by a very experienced and professional guide, who helped fast track us through airports etc. The camps they selected Lamai in the Serengeti and Nkorombo in Masai Mara were both exceptional. Two very different camps, but with equally good service, food and game drives, although possibly due to luck and time of year, Masai Mara certainly had the edge in gaming viewing. For an unforgettable and hassle free holiday of a lifetime, I can't recommend Encompass Africa highly enough. Also if you have the chance book the Balloon Safari, just topped off an amazing experience
Email Sharon | 35-50 years of age | Experience level: first safari
Absolutely Amazing
As first time travelers to Africa our group of 10 had to put a lot of faith in our travel agent. And Encompass Africa definitely did not disappoint! Jonathan, Danica and the team took my wish-list and turned it into the most fabulous itinerary that one could imagine. Our safari experiences were totally mind-blowing, the accommodation superb everywhere we went, and all our transfers/pick ups ran absolutely smoothly. All of our guides were delightful people and of course very knowledgable. The recommended tours more than lived up to expectations, and the tour companies on the ground provided top notch service.
We live in a rural town so our communication when planning the trip relied on phone and email. However this created no issues at all, and nothing was too much trouble for the team at EA. I would have no hesitation in recommending Encompass Africa to anyone - they are definitely experts in their field and this played a big part in making our trip the experience of a lifetime!
Disclaimer
- All corporate and/or tour info is provided by Encompass Africa, not SafariBookings
- The tours offered by Encompass Africa are subject to their terms & conditions