Reviews

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Julie   –  
Australia AU
Visited: July 2016 Reviewed: Aug 20, 2016

Email Julie  |  50-65 years of age  |  Experience level: first safari

Perfect!
5/5

From start to finish we have had the absolute best service from Encompass Africa. Our first meeting with Jonno sold us, his enthusiasm and knowledge confirmed that we were going to be well looked after and we were. Our safari consisted of our family group of five traveling to Namibia and Victoria Falls and then myself and my husband going on to Botswana. The Namibia trip was amazing, Jonno listened to my ideas about where we wanted to go, made suggestions and together we came up with a great itinerary which included a mix of budget and luxury lodges to suit our budget. Similarly in Botswana he worked hard to come up with an itinerary that would get us the best value for money in a very expensive country. This consisted of time on the Chobe Princess Houseboats and nights in Kwando Lagoon and Kwando Kwara camps. All of the camps lived up to and exceeded expectations plus the small things such as transfers also went off without a hitch. On return Encompass Africa have been in contact with us to make sure everything went well and to seek feedback to ensure they continue to offer good service. At first I was a little wary about using a small company but I have had no regrets. Encompass Africa's quotes were significantly lower than the larger brochured companies we looked into plus they were able to lock in prices ahead which was fantastic. I would highly recommend them and have already done so to friends and family.

Robert   –  
Australia AU
Visited: August 2016 Reviewed: Sep 10, 2016

Email Robert  |  50-65 years of age  |  Experience level: over 5 safaris

My second booking with Encompass Africa - wish I had found them years ago great team and service.
5/5

8 days at Old Mondoro and Chiawa in the Lower Zambezi N.P. superb in every aspect - can't recommend them highly enough.11 days with Mukambi Safari's in Kafue N.P. 2 nights at Mukambi Lodge - great outlook from the lodge over the Kafue River,clean,spacious and very comfortable tents ,great food and staff.5 nights at Busanga Plains Camp, Edjan and Robyn have a real gem here,no wi-fi,no mobile phone service just the important things -great hospitality ,delicious meals and very comfortable and spacious tents.Outstanding views over the flood plain from the front of your tent and boma brilliant sunrises and sunsets and the star filled sky at night has to be seen to be believed -game viewing excellent.3 nights at Fig Tree - another slice of heaven.The elevated tents are extremely comfortable ,spacious and over look the lagoon and once again very good food and staff.Game veiwing around Fig Tree was also outstanding.Kafue N.P. is a destination that will definietly have to be revisited and Mukambi Safari's a great tour operator to do it with.

Russ   –  
Australia AU
Visited: August 2016 Reviewed: Sep 27, 2016

Email Russ  |  50-65 years of age  |  Experience level: first safari

Outstanding service with a thorough knowledge of the safari business.
5/5

EA put together a 6 week safari through South Africa and Namibia, both self drive, then on to Botswana and a 9 day mobile tented safari, followed by a visit to Zimbabwe to see Victoria Falls and finishing with 7 days in Zambia.
There were numerous domestic, international and charter flights and a range of accommodations as recommended by EA.
In all cases, the accommodation, activities and service were outstanding and ran like clockwork.
The local operators were all first class with terrific guides that consistently put us into the right position for that once in a lifetime photo.
Jono and his team exceeded our expectations and I have no reservations in recommending Encompass Africa, to those wishing to see the real Africa.

Genevieve   –  
Australia AU
Visited: September 2016 Reviewed: Sep 28, 2016

Email Genevieve  |  50-65 years of age  |  Experience level: 2-5 safaris

Simply perfect, brilliant, marvelous!
5/5

This is the second time we have travelled to Africa through Jono, Danica and the team at Encompass Africa - after our first trip through them (about 2011) I didn't consider going anywhere else.
Going to Africa the first time was a scary proposition - where to go, was it safe, etc. I contacted a few companies, and it was Jono's personal attention to detail that made me choose Encompass Africa. Good decision!
He bothered to find out what we wanted, and on hearing we weren't into city experiences and my husband was a keen fisher, he designed the perfect itinerary to Botswania and Zambia, sorted all our flights and transfers through a number of borders, and recommended the most amazing places to stay. Their help on the preparation (what to take, shots etc.) was invaluable.
For this second trip I wanted to take Andrew back to Zambia for his 60th birthday, and once again Jono made us a great trip with a brilliant lodge.
If we get back to Africa (cross fingers) there's no-one else I'd contact!

Wendy J   –  
Australia AU
Visited: August 2016 Reviewed: Sep 30, 2016

Email Wendy J  |  50-65 years of age  |  Experience level: 2-5 safaris

A fabulous African experience thanks to Encompass Africa.
5/5

We booked a 6 week trip with Encompass Africa taking in a self driving trip Cape Town and the garden route, Namibia, Botswana, Victoria Falls and Zambia. The destinations suggested by Jono from Encompass were fantastic, from our mobile camping experience in Botswana, 4WD self drive in Namibia including 5 different camps from Sossusvlei to Damaraland and through Etosha back to Windhoek. 2 nights experiencing the beautiful Victoria Falls. Then on to two amazing riverside camps in Zambia's Lower Zambezi. The lodges and camps booked for us in each destination were first rate and the amenities at each were beautiful. We were so impressed by the enthusiasm shown by the management and staff at each camp, from the house maids right through to the guides and wait staff. They all just love their jobs and love to share their experiences with the guests.
Our itinerary arranged by Encompass was fabulous and we can't wait to experience our next trip to Africa and of course will book with Encompass Africa. Thankyou Jono and the team. You made our holiday a trip of a lifetime.

Pankaj and Bharti Patel   –  
Australia AU
Visited: September 2016 Reviewed: Oct 6, 2016

Email Pankaj and Bharti Patel  |  50-65 years of age  |  Experience level: 2-5 safaris

Very efficiently and stylishly organised as per our needs. There was nothing more we could ask for.
5/5

My husband and I had the best time during this trip. It was flawless and everyday was most enjoyable. The accomodation was upto our standards and the service at every place we stayed was impeccable. The safaris in each place was excellent and mind you different in its own way. The sense of anticipation made it even more special. We saw some amazing animals and behaviours of the big ones.
If anyone plans to do a safari, Encompass Africa is the way to go. Jonathon Wilson understands what makes a good safari along with what one requires personally.
Thank you Jonathon! We absolutely loved it.

Andy and Kallie   –  
Australia AU
Visited: July 2016 Reviewed: Oct 8, 2016

Email Andy and Kallie  |  35-50 years of age  |  Experience level: 2-5 safaris

Journey to Kenya
5/5

What an incredible experience we had in Kenya which was all due the outstanding service we had with Encompass Africa. From the first phone call to our last flight out of Kenya - we had a truly memorable journey. Johnno and the Encompass Africa team should be very proud of the customer service they provide as they supported us in our plans and made sure we had a great trip. Thanks for making our honeymoon so special!

John & June Stephenson   –  
Australia AU
Visited: October 2016 Reviewed: Jan 6, 2017

Email John & June Stephenson  |  65+ years of age  |  Experience level: first safari

Very personal service delivering 100% of what we asked for ... paying particular attention to detail
5/5

We were in communication at all times. The service was excellent with phone and e-mail contact. We were also given a very comprehensive folder with details of our itinerary and suggestions re tipping etc. We spent 3 weeks in Africa covering two safaris, 7 internal flights, a Rovas rail trip, time in Capetown and a visit to Victoria Falls. The whole trip far exceeded expectations with not one hitch along the way. Wonderful!!

Ash   –  
Canada CA
Visited: July 2016 Reviewed: Jan 6, 2017

Email Ash  |  35-50 years of age  |  Experience level: first safari

Superior travel experience - cities, safaris, culture
5/5

Excellent communications when booking--totally delivered on what was promised and exceeded expectations with the local tour companies chosen. Was very fortunate with the Ilios staff (Rory out of Cape Town and N'Doda out of Joburg) for both providing a great experience from the moment the tours began. I have done tours in other parts of Africa and Asia, and I would rank the experience from the time of booking with Encompass and the on-the-ground execution with local companies such as Ilios and (Street Scene in Durban) were totally worth it. Hotels were definitely at a western standard and made the journey that much more enjoyable-whether on safari, in an olive grove, or a city. Major chains, boutique hotels, and SA-based hotels were perfect.

John M   –  
Australia AU
Visited: November 2016 Reviewed: Jan 7, 2017

Email John M  |  65+ years of age  |  Experience level: first safari

Faultless, Seamless and Superior
5/5

The Encompass Africa people put together a wonderful package for my wife and I...all done initially over the phone but more by email.... and everything went like clockwork. I soon realised that I could throw away my itinerary, and simply wherever I was a person would appear and we would be taken to our next destination, after having gained the fruits of our current location.
They were recommended to me by a friend who has visited Africa a number of times, and I have no hesitation in sharing that recommendation to all.
The Wilderness Safaris camps especially were superbly run and managed, and the people of Namibia and Botswana stand out as a beacon of the good of Africa and what can be achieved there by the locals.
My wife, who was a little apprehensive about going there, has come be a more passionate ambassador than I, if that is possible.

Well done, Encompass Africa, Jono, Danica, and team.

Average User Rating
5.0/5
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