Encompass Africa
- Located In:
-
Australia
- Size:
- 5-10 employees (Founded in 2009)
- Member Of:
- ATTA, CATO & ATAS
- Tour Types:
- Custom luxury tours that can start every day
- Destinations:
- Price Range:
- $226 to $1,940 per person per day (USD, excl. int'l flights)
Reviews
Email Jenna | 20-35 years of age | Experience level: first safari
Our incredible honeymoon experience with Encompass Africa!
My husband and I decided we wanted a once in a lifetime trip for our honeymoon in May/June of this year. We had always wanted to visit Africa and we thought a safari would be such a unique and exciting honeymoon adventure! We contacted Encompass Africa and gave Steph a very vague overview of what we were looking for in our trip. We said we wanted to do the touristy thing in Cape Town, we wanted a Safari experience and then we wanted to relax somewhere beautiful. Steph came back to us within a few days, with a couple of super detailed itinerary options. All we had to do was choose which one we liked and off we went! Steph and the Encompass Africa team were incredible to deal with from start to finish. The communication was outstanding, we were always kept up to date in the lead up to the trip, we were sent a beautiful package with all of our tickets, itinerary etc in the mail. We were given so much information so that we felt comfortable and informed about what to expect in Africa. Steph even emailed us to wish us well for our wedding the day before we got married! Unbelievable customer service! Our trip ended up being the best of our lives. We explored Cape Town, did a beautiful Safari trip and to top it all off we relaxed in the beautiful Seychelles. Thank you to Encompass Africa for creating our dream honeymoon - we absolutely left a piece of our hearts in Africa and we can't wait to go back one day!
Email Mrs V | 35-50 years of age | Experience level: first safari
If you are looking to go to Africa, Encompass Africa are the team to befriend
It was our first trip to Africa and like most people we didn’t know where to start. Stephanie asked me what we wanted to see, what our budget was and how much time did we have, after having a brief discussion over the phone, Stephanie responded that same afternoon with the first draft of our itinerary. I made several changes to that first itinerary and none of them were a problem. The accommodation we chose was boutique, small and offered everything we wanted, she helped us choose accommodation that was slightly different in all locations, some were luxury tents, others tree top houses or lodges, all with magnificent view of waterholes, and all with exceptional staff and amenities. The trackers and lodge staff are the friendliest and most knowledgeable people you will meet, and are one of the highlights of Africa. The safari activities were exceptional and exceeded all our expectations, we did a walking safari, spent the night in the treetops, had a bush bath and many many more amazing experiences. We saw so many animals and such a wide variety of animals, that we could only dream of seeing. Over 13 internal flights, pick ups, drop offs and tours were arranged perfectly and someone was there to meet us at every point. We couldn’t have had this amazing stress free holiday without the expertise of Encompass Africa, I can highly recommend their services and the knowledgeable staff that hold your hand through every step of the way.
Email Scott | 50-65 years of age | Experience level: first safari
Attention to Detail
Encompass booked our holiday to Africa - we were 7 adults travelling there for the first time.
Right from the outset we have been made to feel welcome and their friendliness was infectious.
We went to three safari lodges through Botswana and Zimbabwe.
Our expectations of seeing animal wildlife were relatively low - we thought we would see them in the distance. Each Safari was fantastic. We were able to follow a pride of lions and be close enough to hear them crunching on the bones of their kill - amazing. Over the days that we were in Africa we saw over 34 different animals in close proximity to our vehicle or lodge.
At each of the lodges were could not have asked for a better menu of food and drinks. The staff were very attentive.
The ability to mix it up a bit with game drives and visits to the local villages and schools provided just the right level of interest for us.
As we moved from place to place, the drivers always turned up on time and met us with a friendly smile and took us to the next place. It was this attention to detail that I really appreciated.
Email Bre | 20-35 years of age | Experience level: first safari
The team at Encompass go above and beyond, a truly wonderful company.
Encompass Africa arranged an amazing tour to South Africa in honour of my Mum's retirement.
I called around to a number of companies when planning this trip and I felt like Stephanie at Encompass truly listened to what we wanted to get out of the trip. It was great to work with the same person to tailor a personal tour. Everywhere we went was fabulous and suited us very well. We were given a variety of options within our budget, so I didn't feel like we were being forced into anything that was more than we wanted to afford. The process of booking was very easy and communication was always very quick. We especially loved having the TravelKey App so that our itinerary was always with us on our phones. We had some flight problems on the way there due to the airline and Encompass took care of everything to make sure that we were the least impacted. I definitely felt safe having such a capable team watching over us during our travels. We have already booked a second trip with Encompass Africa.
You will not regret going with Encompass Africa, they are wonderful to work with and are true Africa experts!
Email Julie and Ennio | 50-65 years of age | Experience level: first safari
Holiday of a lifetime
I came across Encompass Africa after becoming so disillusioned and frustrated at not being able to find the African holiday of our dreams. I’d visited our local travel agent and returned home with an armful of brochures, none of which offered the combination of destinations for the length of time we wanted. I decided to go online and do my own research. After days of googling and researching I was totally disheartened. Why was this so difficult? Luckily I eventually came across Encompass Africa. I felt reassured knowing that this African based company had an office in Brisbane. I emailed and soon was discussing my ideas with Stephanie. It was so effortless. Before I knew it Stephanie, with a few fabulous suggestions, had devised an itinerary that was exactly what we wanted.
That was all months ago and my husband and I have just returned from our African adventure which included the gorillas in Uganda, safaris in Tanzania, the wilderbeast migration in the Serengeti, Zanzibar and Cape Town. I can’t describe how amazing this holiday was. It was better than we could have ever imagined. From the moment we left Sydney, every detail ran like clock work. Stephanie had chosen the perfect style of accommodation to give us that element of luxury our age needed without being over the top.
Our experience has left no doubt in our minds that we were fortunate to have stumbled upon such a specialist in African safaris. Without the expertise, knowledge and dedication of Stephanie we would never have had the amazing holiday we have had!
Email Diana | 35-50 years of age | Experience level: 2-5 safaris
Effortless and stress free travelling with kids!
All in all I would say that Encompass surpassed our expectations!
Every detail from the beginning right through to the end was well thought out and delivered!
All those internal flights through central Africa all timed perfectly.
We had several choices of accomodation in each place we stopped at and Stephanie who helped me put this trip together had her finger on the pulse! The accomodation suggestions were perfectly picked! Steph was great in helping me make all the decision for this trip & that we kept to our budget and still got the outcome we wanted!
The safari choices that were picked (& there are soooo many choices out there!) were brilliant!
Zambia, Botswana and South Africa safari’s all had their uniqueness about them. The kids did not get bored as we broke the trip up...& I would highly recommend doing this for safari rather than doing 2-3 weeks straight.
I would not hesitate in recommending Encompass at all! & I have already suggested friends of ours to go through them! They will not disappoint
Thxnk you Emcompass.
Email JohnH | 65+ years of age | Experience level: over 5 safaris
Wonderful and the best of our nine safaris.
This was our 9th safari, most with Encompass Africa, and the best in all aspects.
Sable Camp, Mala Mala, South Africa for 4 nights. Wildlife included wild dog packs, wild dogs interacting with a male leopard, mega lion pride of 17, male leopard and hyena fighting over a carcus, lots of elephants. Land Rovers have a door behind the driver for easy access. Never seen this before. Ranger Ryan outstanding as were all the staff, food and lodge facilities. Only minus was vehicle did not have a canopy.
Four nights at Splash Camp, Botswana - saw two large wild dogs packs with pups. Wildlife included cheetahs, lots of elephants, buffaloes and sable. Great sunsets and reflections in the water. Can have a helicopter flight from the camp over the Delta. Excellent food.
Three nights at San Camp, in the salt pans of Botswana. A WOW camp in the setting and as if you were in the camps of East Africa in the 1930's. BUT very comfortable. Solar hot water, Solar lights in classic white tents with all mod cons. Dinner by kerosine lights (very romantic). Outstanding food. Meerkats that are happy to forage around you and sit on your head or shoulder if you sit down! They get a better view of raptors to warn the others. Lions interacting with a herd of zebras and wildebeest at a water hole.
All transfers at Jo’burg and Maun were organised and VERY effective.
Looking forward to our 10th safari and with Encompass Africa!
Email Thilda & Ian | 50-65 years of age | Experience level: first safari
Fun & Full filled
Planning trips of this kind takes work & when our friends a few years ago set up their 3 week African itinerary only to be informed on the day of departure that a fire broke @Jomo Kenyatta Intl airport, Encompass Africa stepped up calmly & timely re-worked all bookings (air, accommodations, connections) from scratch. Simple.
We wanted to work with a business that provided personalised attention & real commitment to service based on informed knowledge. Jono & Katie patiently crafted out bucket list trip (trekking Uganda for time with mountain gorillas to witnessing wildebeest river crossings at the Mara in Tanzania, plus people/culture connections, and while on safari, seeing: iconic five, ugly five, big five - well, minus rhino
Email Laura Pannaci | 35-50 years of age | Experience level: first safari
Truly amazing, professional, knowledgeable and customer focussed.
Our safari experience exceeded all our expectations. From my first contact with Encompass Africa until we returned home from our trip I was so impressed with the knowledge and customer focus of our travel agent, Steph. We were so grateful for her insider knowledge which helped us finalise our itinerary and the changes and suggestions she made were amazing and lead to us seeing and doing things that we wouldn't have otherwise. Every time I called or emailed I got a return contact almost immediately. Everything single arrangement including transfers, flights. Tours etc ran smoothly. This was one of the best holidays I have ever had and encompass Africa made this all possible. I will definitely use them again for our next adventure and cannot recommend them more.
Email Terry Edwards | 50-65 years of age | Experience level: first safari
5 week safari holiday in South Africa, Botswana, Zimbabwe, Zambia and Tanzania.
Encompass Africa were superb in every respect. Being a lengthy safari trip in many countries our holiday had many moving parts including being met in each new location (18 flights), ground transport arrangements, tours organised, accomodation booked etc. The entire holiday went like clockwork, without a glitch. The selected safari camps were superb being a combination of tented and more permanent types and every single one of them have many positive points to recommend them.
The wildlife we were introduced to in all locations was absolutely mind blowing and the selected camps were exactlythe experience that was requested in every case.
This trip was the realisation of a 50 plus year dream for me and it lived up to its hype and then some - I am genuinely besotted by Africa and our experience was fabulous in everyway thanks to Encompass Africa.
