Reviews

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Nancy   –  
Australia AU
Visited: December 2016 Reviewed: Jan 19, 2017

Email Nancy  |  Experience level: first safari

Encompass Africa was absolutely wonderful in every way, as promised by a friend of mine
5/5

The Encompass Africa team members were extremely knowledgeable,efficient, helpful, and did everything to ensure our holiday was right up there with the best we've ever had.They thought of everything, taking a deal of the worry of making our own plans away, and we were very happy knowing everything was dealt with. They booked a marvellous safari park for us, Kwandwe, which exceeded all expectations we had, and we had not even heard of it! Without Encompass Africa, we would have missed it.

jim   –  
Australia AU
Visited: May 2017 Reviewed: Jun 6, 2017

Email jim  |  50-65 years of age  |  Experience level: first safari

From first contact with Encompass they were enthusiastic, listened to what we wanted and delivered.
5/5

We have just returned after spending 3 weeks in both Kenya and Tanzania.
From our first phone to Encompass who we hadn't heard of before doing some internet research.
Initially we were going with the popular named tour companies before we stumbled across Encompass.
We didn't really know what we wanted but with the help of Jonno, Boss of Encompass( who is South African) he drafted up an itinerary and sent it to us.
The email had a link to our own web page which had everything set out in it, including costs
We thought we would be part of a small group but no, it was just going to be the 2 of us plus it was cheaper than the other crowds for similar itinerary.
Going to Africa for us was a bit scary and we were trying to cover all the what ifs' but there were none for us.
From our first contact with Encompass to arriving home everything went like clockwork.
We saw some amazing sites, felt perfectly safe at all times, accomodation 5 star
Most of our time was on dirt roads, so yes it can be a bit rough at times.
We visited these parks in this order:-
Samburu National Park
Lake Nakuru National Park
Lake Naivasha- water safari and walking amongst the animals on the island
Masai Mara National Reserve
Serengeti National Park-saw migrating wildebeest and zebras which we didn't expect in May
Ngorongoro Crater
Tarangire National Park
Amboseli National Park- saw Mt Kilimanjaro.
Our tour started and finished in Nairobi.
We had some long days driving between parks.
The longest was supposed to be 10 hrs from Masai Mara to The Serengeti which included crossing the border but it ended up being 11 and a half hours as, early into the trip we had a fan belt break.
Part of this trip was extremely rough.
In hindsight, I may have looked a cutting out 1 or 2 of the parks and included Victoria Falls.
In saying that, I throughly enjoyed what we did.
As we went in May, it was before the main season so the parks were a lot quieter which was to our advantage.
We had a little bit of rain which didn't affect us and some grey skies(not so good for photos)
Happy to answer any questions


Melissa and Brad Singleton   –  
Australia AU
Visited: March 2017 Reviewed: Jun 9, 2017

Email Melissa and Brad Singleton  |  35-50 years of age  |  Experience level: 2-5 safaris

Exceeded completely expectations! Absolutely amazing! Thoroughly recommend!
5/5

My husband and I wanted to take our 7yr old daughter to Africa, but obviously with a 7yr old safety was our priority and so we went and saw the team at Encompass Africa, told them where we wanted to go and they tailor made our perfect dream trip of a lifetime. Our 3.5wks Encompassed Africa from Kenya to Tanzania, Zimbabwe and South Africa. It was seamlessly organised. The team at Encompass Africa are nothing short of amazing and the experts in their field. It was our second trip to Africa (first time as a family), and our expectations were completely surpassed. It was completely stress free, and utterly amazing. We simply cannot express our gratitude in words, (there aren't enough words to adequately articulate) to Jonathon and Danica and the team, as well as every single person involved on the ground in Africa. We would whole heartedly recommend you to anyone wanting to travel to Africa and experience it at it's best. Superb job guys! Thank you!! We'll definitely see you next time! Love Brad, Melissa and Zahra Singleton

Arthur Georges   –  
Australia AU
Visited: June 2017 Reviewed: Jun 23, 2017

Email Arthur Georges  |  50-65 years of age  |  Experience level: 2-5 safaris

Okavango Safari
5/5

We had a fabulous time at Kwara and Lebala and saw an astonishing diversity of wildlife in a very short period of a few days. The Little Kwara and Lebala camps were first rate, and the morning and afternoon activities made all that much better by the experienced guides. I would recommend this combination of safaris (Kwara and Lebala) to anyone, and we are really grateful to Encompass Africa for their recommendations in Botswana and Zimbabwe (Safari Lodge) and organising our itinerary. Overall a fantastic experience.

Jill   –  
Australia AU
Visited: June 2017 Reviewed: Jun 23, 2017

Email Jill  |  50-65 years of age  |  Experience level: first safari

Wonderful African Experience
5/5

Encompass Africa helped to give us a wonderful experience in Africa. The itinerary organised was perfect, with a blend of city visits and two safaris, each a little different, which exceeded our expectations in regard to wildlife and the accommodation was superb. We had many internal flights and drivers booked by Encompass, all ran like clockwork and drivers were very punctual and courteous. We cannot fault Encompass, everything was organised extremely well, we would not hesitate to book with them again or recommend them to family and friends. It was reassuring to know they have a contact in Africa we could phone if needed.

JohnH   –  
Australia AU
Visited: May 2017 Reviewed: Jul 3, 2017

Email JohnH  |  65+ years of age  |  Experience level: over 5 safaris

Outstanding knowledge of where to go and excellent service.
5/5

This was our third safari with Encompass Africa. That shows that it is an outstanding knowledgeable and professional travel agent. They secured for us at three camps in Botswana & Zambia four nights for the price of three. No other guests we met had that offered to them! In addition we were given the best of the camps accommodation. We were completely satisfied with the camps we stayed at. Having a 24x7 agent in Jo'burg to assist in any matters that may arise shows their commitment to their customers. We would without hesitation use them again for our next African safari.

Tina   –  
Australia AU
Visited: June 2017 Reviewed: Jul 23, 2017

Email Tina

Excellent service, highly recommended
5/5

We had a wonderful and well organised trip. Fantastic service!

Kirsten   –  
Australia AU
Visited: July 2017 Reviewed: Jul 31, 2017

Email Kirsten  |  35-50 years of age  |  Experience level: 2-5 safaris

A flawless, magical experience that created lifetime memories for our family.
5/5

Put simply everything was perfect and every aspect and minute detail was attended to - just flawless.

Janelle   –  
Australia AU
Visited: July 2017 Reviewed: Jul 31, 2017

Email Janelle  |  35-50 years of age  |  Experience level: first safari

Holiday of a lifetime
5/5

I spent a considerable amount of time researching our Africa holiday only to find that I felt confused by all the information on the internet. Then I spoke with Encompass Africa! From the moment I emailed and then chatted with Jono on the phone I knew we were going to be well looked after. We are a well travelled family however planning a trip to Africa was a different experience for us and Jono made it all seem so easy. He was wonderful with our kids and he gave them great information to manage their knowledge and expectations about being on safari. We had the most amazing holiday because Encompass Africa listened to us and they understood what we wanted from our holiday. When we were in Africa everything went smoothly and the contacts Encompass Africa have on the ground are so professional and most importantly so warm and friendly. Our holiday was the most wonderful experience for our family. We had the most amazing guide (we miss him!), the accommodation was fantastic and as we expected, the food amazing and plentiful, and the wildlife was incredible because Encompass Africa knew where we needed to be at the time of year we were travelling to see the wildlife. I would definitely book another holiday with Encompass Africa and recommend them highly.

West vs World   –  
Australia AU
Visited: June 2017 Reviewed: Aug 4, 2017

Email West vs World  |  50-65 years of age  |  Experience level: first safari

Great advise, seamless itinerary, wonderful accomodation and guides = perfect east african adventure
5/5

Great safari holiday was had by all. Perfect contrast in accommodation starting with Wayo Manyara Green camp complete with bucket showers and dining under the stars, through to glamping at Nasikia Naona Moru in Central Serengeti and the sheer luxury of Lemala Kuria Hills.Food was amazing given where you were. We travelled as a family of 5 and had doubles and triples all the way and it worked perfectly. Guides went out of their way to ensure that we had the best experience (thanks Shatri / Baraka) and saw it all - even a couple of black rhino's. Nice easy start to holiday with 2 nights in Arusha to get over jet lag, and a relaxing finish in Zanzibar (stone town and Nungwi). Truly amazing!

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