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Reviews

Sort By: Date Most Helpful Rating 11-20 of 33 Reviews
RASHA   –  
Egypt EG
Visited: June 2018 Reviewed: Jun 30, 2018

Email RASHA  |  35-50 years of age  |  Experience level: first safari

Masai Mara trip
5/5

I had a vey pleasant experience with Lilian who arranged the trip for me and my family to Masai Mara
The accommodation was perfect and the safari adventure was so much fun with the amazing driver Peter
Thanks a lot Lilian would love to travel with you again

Sanchit Vijay   –  
India IN
Visited: July 2018 Reviewed: Aug 2, 2018

Email Sanchit Vijay  |  20-35 years of age  |  Experience level: first safari

Spectaculat Mind Blowing and Totall worth remembering❤️
5/5

The Full Masai Mara safari was so well managed from everything communication accomodation and the way I saw animals.
Lillian managed it very amaziny and even charles who showed us Lion cheetahs Ostrich Lioness and what not in such a way. That I would recommend everyone to go with them.

Lillian was an Amazing lady who was there when we needed her helped us all through..found it to be my most memorable trip with Animals.
Thanks to Lillian.

Tanu   –  
United Arab Emirates AE
Visited: July 2018 Reviewed: Aug 2, 2018

Email Tanu  |  under20 years of age  |  Experience level: first safari

Amazing
4/5

We had an wonderful experience in Africa with this safari tour. Everything was arranged very nicely. Just one thing: if you plan on going for the hot air balloon safari ensure to do it early on in the trip as it is subject to weather.
Lillian was very helpful and made our trip to Africa very enjoyable.

Prakash   –  
Qatar QA
Visited: August 2018 Reviewed: Aug 20, 2018

Email Prakash  |  35-50 years of age  |  Experience level: first safari

Good support and good trip we had.
4/5

Communication is so good and very nice accomdation we had

Kevin   –  
Hong Kong HK
Visited: August 2018 Reviewed: Aug 21, 2018

Email Kevin  |  35-50 years of age  |  Experience level: first safari

Quick communications, professional, and able to handle issues/last minute changes
5/5

Our experience with Lilian was very positive. She was excellent in communications, from providing a quotation to our specific itinerary and requests, and during the trip as well. More importantly, she handled issues during the trip when things went wrong (as we experienced horrible issues with a third party company that she had to hire because we wanted an open jeep, or when Adventures Aloft overbooked our original hot air balloon date and we had to change dates at the last minute). She also handled well any late changes (such as when we decided to book a flight to the Mara from Nairobi one day before). This is a sign of a good agent as people can experience difficulties with companies in the tourism industry in Kenya (from our experience and also what we saw/was told by other tourists during the trip), so it is good to know she is reachable at any time. There was some slight miscommunication during one point with the itinerary/place we assumed we would go, so it is best to confirm beforehand the exact details and places you will travel to (do your research on where you want to go, to see what you want to see as I believe the normal packages in the industry is quite a rushed itinerary). Overall, I recommend Lilian, as you will be in good hands.

Our itinerary was a 6 day safari visiting Ol Pejeta and the Masai Mara (Lemek Conservancy and the game reserve), including hot air ballooning and flights to and from the Mara (both highly recommended).

Anish   –  
United Arab Emirates AE
Visited: August 2018 Reviewed: Aug 27, 2018

Email Anish

Excellent service during our first ever trip to Kenya Safari
5/5

Words are of short to describe the continuous support during planning phase of our first ever trip to the African country, Kenya. Effective support and daily follow-ups by Lilian helped to put us at ease and ensured all minute details were taken care of.
As our younger child’s birthday coincided with the trip, we had requested for a surprise event for the kid and it was a grand one indeed, thanks to Lilian and Fig Tree staffs.
The Safari was a great experience to see the big 5 in their wilderness and the hotels were awesome, With the wildlife that could be seen very close.

Thank Thammaiah   –  
Oman OM
Visited: August 2018 Reviewed: Aug 29, 2018

Email Thank Thammaiah  |  20-35 years of age  |  Experience level: first safari

Good and prompt response to our enquiries. Tried best to give good hotel price.. staff are good .
4/5

Good and cooperative staff. Safari was good and enjoyed.

Grace   –  
United States US
Visited: August 2018 Reviewed: Sep 4, 2018

Email Grace  |  20-35 years of age  |  Experience level: 2-5 safaris

Prompt and efficient
5/5

Lilian communicated throughout the planning process and went out of her way to get us accommodation with a short notice. The first part of the tour wasn't as good but that is not because of Lilian, it was the Mara base camp's failure to communicate well. Otherwise, the trip was good and I would highly recommend Lilian.

Marwan   –  
United Arab Emirates AE
Visited: August 2018 Reviewed: Sep 6, 2018

Email Marwan  |  35-50 years of age  |  Experience level: 2-5 safaris

EXCELLENT TOUR AND TRAVEL / THE BEST / INCREDIBLE
5/5

I would easily rate EXCELLENT to Lians Travel as they perfectly organised my Tour pretty well. I did a 4D & 3N at Kenya. Everything was pre- organised and briefed to us. Like what to carry what to wear etc . We were picked up from airport NBO and as per ittenary and Lian herself came to airport to receive us . We got our Ride with driver Mr Peter . Amazing guy with 15 years experiences on safaris. We started our journey ( AMBOSELI - NAIVASHA - MASAIMARA) . We had 5 game drives all together and perfect stay at all the places . I strongly recommend Lian's Travel.
If anyone wish to know more about our customized Ittenary please mail me or call me .

+971502669434

Salman   –  
United Arab Emirates AE
Visited: August 2018 Reviewed: Sep 14, 2018

Email Salman  |  35-50 years of age  |  Experience level: first safari

Lians Travel is one of the most professional and flexible tour operators in Africa.
5/5

I am extremely glad that i chose to book my itinerary with Lians Travel. They are the most competitive in terms of price and service. My tour to Masai Mara was well customized as per my requirement. I am pleased with the expertise tendered by Ms. Lilian and her team in conducting my successful trip. Ms. Lilian has personally monitored my trip and kept in touch throughout my journey. Their effort to ensure my comfort and safety is highly appreciated.

Selection of tent, ambiance, food and game ride timings were up to expectation and I will be glad to recommend Lians Travel to family and friends.

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