Reviews

Sort By: Date Most Helpful Rating 291-300 of 539 Reviews
Gladys   –  
Colombia CO
Visited: September 2019 Reviewed: Oct 3, 2019

Email Gladys  |  20-35 years of age  |  Experience level: first safari

Amazing service!
5/5

I had a great experience with Spirit of Kenya. After reasearching for months on different agencies, I decided to go with them eventhough I had received cheaper quotes. André, the person who helped us arrange our trip was very patient, I made many changes. I never felt pressured to book with them and all the information I requested was sent to me on time.
The whole trip was perfect, they took care of everything, and I mean everything! Our guides in Masai Mara and Serengeti were AMAZING. We spotted a lot of animals and felt very comfortable with both of them.
I highly recommend this agency, you can't go wrong with them.
Our guides were Charles, in Mara and Tony in Serengeti.
I hope this review helps as I know its difficult to pick an agency (there are MANY) when you read so many bad reviews and experiences of other travelers.

Andrey   –  
Russia RU
Visited: September 2019 Reviewed: Oct 1, 2019

Email Andrey  |  35-50 years of age  |  Experience level: first safari

I would highly recommend Spirit of Kenya to anyone!
5/5

The tour was fantastic! I'm glad I chose Spirit of Kenya to be our guide in Kenya. Our minivan was very comfortable for us. Our guide (Franco) made sure we saw everything! He was extremely friendly, knowledgable and humorous. He never got tired even when my father asked him (in 20th time) about the difference between male/female horns in gazelles. We were very lucky to have Franco. We enjoyed Africa's nature and we will definitely come back some day. I would highly recommend Spirit of Kenya to anyone!

Caz McShane   –  
Australia AU
Visited: September 2019 Reviewed: Sep 25, 2019

Email Caz McShane

Absolutely perfect experience!
5/5

Wow, what an amazing experience!
We travelled with our 4 children - all under 13 and from the start of our planning we were thrilled with Spirit of Kenya & Soul of Tanzania as Vanessa guided us without any difficulty and answered all our questions promptly.
We were able to tailor exactly what we wanted and had the most memorable and wonderful experience.
Our guide, Franko in Kenya was wonderful. Always smiling, friendly and helpful. We thoroughly enjoyed his company and the information he shared with us was fabulous.
Our guide in Tanzania was Daniel, who was completely amazing and so knowledgeable. We were extremely lucky with both our guides! Both so friendly and helpful.
Daniel even went as far as arranging a birthday cake for me as I celebrated my birthday in the Serengeti.
Can not recommend highly enough! We were even able to add a hot air balloon ride for our family.
Absolutely fabulous experience! Don’t be afraid to take your kids ... they’ll get so much out of such an amazing adventure.

Rui Pereira   –  
Portugal PT
Visited: August 2019 Reviewed: Sep 20, 2019

Email Rui Pereira  |  50-65 years of age  |  Experience level: first safari

Fantastic experience!
5/5

We booked a 4 day safari in Kenya (Lake Nakuru and Maasai Mara) and the transfers in Kenya and in Zanzibar. The booking process was smooth, they answered the emails very quickly, adjusting to our requests, thanks to Vanessa.
We had a great time in Lake Nakuru and even more in Maasai Mara where we were able to see the big five and more.
Our guide, Erastus Mbugua, he is a very guide, the driver skill is good , the animal knowledge is good . We find all the animals we want to see. He told us a lot of things about the animals .

Great customer service (Vanessa), and good drivers/guides made our transfers and the safari an unforgettable experience.
I definitely recommend Spirit of Kenya.

Alberto   –  
Spain ES
Visited: August 2019 Reviewed: Sep 14, 2019

Email Alberto  |  50-65 years of age  |  Experience level: first safari

The most amazing trip with Spirit of Kenya
5/5

We remember with great pleasure our visit to your wonderful country, with its treasures in the form of wildlife and kindness of its people.
We spent an unforgettable week with a perfect organization of Spirit of Kenya, from the pick up at the airport, the chosen accommodations, the unique natural parks and the wise advice of Samu (driver) and Brian (guide).
It was also very important for us to have quickly (less than 2hours) answers by André to all our questions, in order to know which would be the details of our trip.
We would like to visit you again soon.

Santiago   –  
Colombia CO
Visited: August 2019 Reviewed: Sep 12, 2019

Email Santiago  |  20-35 years of age  |  Experience level: first safari

Impeccable Service
5/5

Great service overall. Tiago responds emails within an hour and is always ready to help out customizing every single detail of the Safari. As soon as you arrive at the airport, Spirit of Kenya takes care of absolutely everything. We had Nestor as our Driver/Guide and he was amazing, always willing to go beyond our requests.

SP   –  
United States US
Visited: August 2019 Reviewed: Sep 11, 2019

Email SP  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent operations and value
5/5

SoK were excellent every step of the way. The tour went as planned and they were prepared for every day's activities. Our driver/guide John was friendly without being too much on top of you. The car itself was perfectly suited for the safari. Even when we had a mechanical issue, our guide was focused on making sure we weren't too inconvenienced. The customer service was excellent overall.

The safari itself was great. We did a 6-day tour so the pace was perfect. We saw almost everything we wanted to see and much more. We let our guide know what we were looking for and he went above and beyond to deliver that to us. Some parts of it were a bit disappointing (eg, we never got the chance to see the Mara river crossing) but that is more about how the animals were behaving than anything to do with the tour. It's a safari and not a trip to the zoo, after all. A list of animals we saw on the trip: wildebeest (felt like millions of them), lions (including a couple of beautiful males), multiple cheetahs (as they were feeding!), leopard, rhinos, elephants, buffaloes, and antelopes of all kinds. It was a total blast.

khulood   –  
United Arab Emirates AE
Visited: August 2019 Reviewed: Sep 11, 2019

Email khulood  |  20-35 years of age  |  Experience level: first safari

AMAZING
5/5

A massive THANK YOU for Spirit of Kenya for arranging the Maasai Mara trip and Tiago specifically.

To be honest, when we first booked our trip we were a bit concerned as we only got to know about your company through the internet, however, we were beyond impressed with your professionalism, flexibility and prompt responses we got from you which has all reassured us that we made the right choice.

We are also very grateful for our tour guide "Julius" AKA "Jassim" as we called him :) he was very caring and very punctual and he's the main reason we enjoyed our trip to the max.
Although we only had 1 and a half day, he made sure we got to see as many animals as possible and because of his experience we managed to witness 5 cheetah's hunt as well as the wildebeests river crossing, which was AMAZING!!!

Also, based on our observation of the other companies safari drivers, we are really happy with how polite he was with us and how considerate Julius was with the animals to ensure they weren't bothered while we had the maximum experience.

Kenny   –  
Hong Kong HK
Visited: September 2019 Reviewed: Sep 8, 2019

Email Kenny  |  35-50 years of age  |  Experience level: first safari

Have a very good memory that we never forget
5/5

I recommend spirit of Kenya to anyone who want a very good experience @ Kenya , I need to thxxxx Vanessa who plan the schedule with me by email , I change the schedule many many time and she always pay the patience. And reply me very quickly .
And our guide Sammie , he is a very good people, the driver skill is good , the animal knowledge is good , and depend on him , we find all the animals we want to see. He tell us about the animals knowledge, Kenya history, environment....... we learn a lot from him.
We can feel their passion , they love their job and they always try to do the job better.
Thxxxxx to give my wife and I a very good memory that we never forget .

Luis   –  
Spain ES
Visited: September 2018 Reviewed: Sep 7, 2019

Email Luis  |  35-50 years of age  |  Experience level: first safari

Great safari in Kenya
5/5

We booked a 4 day safari in Kenya (Lake Nakuru and Maasai Mara). The booking process was smooth, they answered the emails very quickly, adjusting to our requests. We had a problem with the car on the first day but they reacted very quickly and we were able to continue with the schedule. We had a great time in Lake Nakuru and even more in Maasai Mara where we were able to see the big five and more.

Great customer service (Tiago), and good drivers/guides made our short safari an unforgettable experience. I definitely recommend Spirit of Kenya and I would choose them again if I go back to Kenya.

Thanks.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 521
  • 4 star 13
  • 3 star 4
  • 2 star 1
  • 1 star 0
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