Reviews

Sort By: Date Most Helpful 341-350 of 524 Reviews
Beth   –  
United Kingdom UK
Visited: September 2018 Reviewed: Oct 6, 2018

Email Beth

Brilliant from start to finish
5/5

Our experience with Spirit of Kenya has been fantastic. Right from the beginning of the booking process they were very helpful, patient and fast at replying. This made the booking easy and stress free as they were always happy to answer any questions we had quickly. We felt very at ease knowing that any questions we had were always answered within a few hours (sometimes even minutes)! The attitude of all of the staff I spoke to was very friendly and accommodating. We had no communication issues as they all speak really good English. Our guide, Charles, was brilliant. He was very friendly, chatty and knowledgeable. It was a pleasure getting to know him! He made sure we saw all of the animals we could've wished to see and made our safari very memorable and enjoyable. His timings were always excellent too! I liked that we were able to choose the accommodation in each location, we chose economy options for them all and loved all of them. We had our safari in the standard mini van with the pop up roof and it was great. A great way to give us the perfect safari on a budget!
I am so impressed, you have exceeded expectations, I'm so glad we were able to book our safari with you.
We would really recommend Spirit of Kenya to anyone, you have been brilliant.
Thank you so much for our amazing experience!

Adam   –  
United Kingdom UK
Visited: July 2018 Reviewed: Oct 1, 2018

Email Adam  |  under20 years of age  |  Experience level: first safari

Fantastic trip learning a lot about the animals of Africa!
5/5

It was a great trip from start to finish with a fantastic guide who knew what he was talking about. Great views and an amazing chance to see many animals. All processes from when we were booking to when we were on the tour were great and smooth. We will definitely book with them again!

Inês Pereira   –  
Portugal PT
Visited: August 2018 Reviewed: Sep 17, 2018

Email Inês Pereira  |  35-50 years of age  |  Experience level: first safari

Best costumer service ever
5/5

We were advised by a friend to choose Spirit of Kenya and we could not have made a better choice. Top 5 star service, spectacular guides Mike and Moses, 24/7 availability in our language with Francisco always, and I mean always available. Accommodations have lived up to expectations especially the Ziwa Lodge which has a special and unique atmosphere. In just 3 days of safari in Nakuru and Masaai Mara we saw all the animals we wanted except the elusive leopard. Kenya is a wonderful country with warm, friendly, and yet so cheerful people. A family adventure that we will never forget. In addition to organizing the safari in Kenya, Spirit still booked us the flight to Zanzibar and the hotel in Stone Town which we loved. Thank you for an unforgettable trip.

Larry   –  
Canada CA
Visited: September 2018 Reviewed: Sep 14, 2018

Email Larry  |  20-35 years of age  |  Experience level: first safari

Fabulous company, great planning, great personnel.
5/5

From the beginning, Susana and Vanessa provide excellent customer services. They answered all my inquiries (over 50 emails) timely and with great details, erasing any of my concerns toward the trip. In Kenya, Charles is our guide, he's not only attentive to all of our needs, but also super experienced. Always know where to find animals; you will truly be in great hand if you got Charles as your guide. Only regret of trip is that I couldn't stay longer, 6 days in the Safari definitely not enough.

Heather   –  
United Kingdom UK
Visited: August 2018 Reviewed: Aug 29, 2018

Email Heather  |  50-65 years of age  |  Experience level: 2-5 safaris

Holiday of a lifetime thanks to Spirit of Kenya and their fantastic guide
5/5

From the beginning when we started to plan our safari holiday, Spirit of Kenya shone out as the company who communicated promptly and efficiently and they were always there with a friendly reply to our queries. It was the best decision to choose this company and we had the holiday of a lifetime, helped massively by the wonderful guide, Raphael. Everything Spirit of Kenya promised was delivered. Our guide arrived on time to pick us up at the start of the safari and from that moment on we felt safe and confident we were in the hands of an experienced and knowledgeable guide. Without such a guide we would have missed out on so many things to see - he was truly amazing. We would urge anyone out there wishing to book a safari in Kenya to choose Spirit of Kenya.

Sue   –  
United Kingdom UK
Visited: July 2018 Reviewed: Aug 26, 2018

Email Sue  |  50-65 years of age  |  Experience level: over 5 safaris

All that we could have hoped for and more.
5/5

I would recommend Spirit of Kenya without hesitation. Great communication from the first email enquiry right up to the day of departure. Met by the charming and efficient Moses late in the evening at the airport. Charles was our superb guide for the safari: calm, efficient and knowledgeable. Nothing was too much trouble. Managed to make every safari day special and memorable. I hope to return to beautiful Kenya for another adventure and would definitely rebook with Spirit of Kenya.

Hongliang   –  
China CN
Visited: July 2018 Reviewed: Aug 24, 2018

Email Hongliang  |  35-50 years of age  |  Experience level: first safari

Everything is perfect
5/5

This is our first trip to Kenya. We contacted several travel agencies, and finally chose the Spirit of Kenya. Because they replied very fast and patiently answered all our questions.
Joseph, our guide, is very kind and professional. He knows what time and where to meet what animal, we took many nice photos.
This is a perfect safari experience.

Lorenzo   –  
Italy IT
Visited: August 2018 Reviewed: Aug 18, 2018

Email Lorenzo  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent tailor-made safari with a very kind and professional guide! High standard and top quaity.
5/5

Since the booking phase I dealt with very kind people who suggested me the best safari according to my requests.
Our expectations have been satisfied because the lodge and basecamp were absolutely outstanding and the guide pampered us and made us experience a real private and unique safari.

Douglas Xia   –  
China CN
Visited: July 2018 Reviewed: Aug 15, 2018

Email Douglas Xia  |  50-65 years of age  |  Experience level: first safari

Experienced guide and mindful tour arrangement
5/5

Before the safari Spirit of Kanya giving us whole detailed schedule which is seamless convergence to everywhere and anytime so that we enjoyed the whole safari with no any worry for our first trip to Africa later on. During the tour they provided smoothly communications let us much easier travelling.

Adonay   –  
Brazil BR
Visited: August 2018 Reviewed: Aug 13, 2018

Email Adonay  |  20-35 years of age  |  Experience level: first safari

Outstanding
5/5

We’ve been in Kenya for a 4-day safari with Spirit of Kenya agency. I do recommend them. Everything happened as planned, no surprises. The guide was great, the communication before the trip was perfect. I also recommend staying at Kichwa Tented Camp and taking the Land Cruiser option.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 524
  • 4 star 13
  • 3 star 4
  • 2 star 1
  • 1 star 0
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