Reviews

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Julie Park   –  
United States US
Visited: December 2014 Reviewed: Jun 19, 2015

Email Julie Park  |  35-50 years of age  |  Experience level: 2-5 safaris

Wonderful
5/5

Just wanted to thank this amazing team for organizing such a life changing experience for our family. We had an amazing vehicle (see picture), our guide Johnsson was professional but cheerful and friendly at the same time, the itinerary design was great considering our short timeframe and the accommodation options recommended surprised me for the huge value for money. All the pre-bookings were handled perfectly by email and phone.

Katie Visited: May 2015 Reviewed: Jun 8, 2015

Unforgettable honeymoon
5/5

Let me start by saying that I work in tourism and as a result I have very high expectations. From the moment I sent out my first email to 10 different tour companies, It Started in Africa exceeded my expectations! First off they were the only company to offer several different levels of accommodations according to our proposed budget. All the others offered 1 solution, and several went over the budget I had initially proposed. Joao responds to emails at lightening speed, and his patience and care in answering all of my questions was truly impressive! We couldn't be happier with our decision to tour with this company.
Our 6 day safari + Zanzibar retreat was awesome, in the truest sense of the word. We saw more animals than we ever imagined! Jackson is a great guide; you can tell he's been in the business for years because not only did he spot EVERYTHING long before other guides, but also he was the first to lend a hand when another group had a flat tire, and when yet another got stuck in the mud. Also, I love photography and really appreciated how flexible he was with getting the car in just the right viewing spot without disturbing the animals. We couldn't have been luckier with the weather too--in spite of it being the "rainy season", we had a total of 30 minutes of rain on our first day in Tarangire and never saw another drop. High grass does not inhibit game viewing in the least, and with so few cars on the road, you feel like you have parks all to yourselves. Never will I sign up for a safari in high season!!
As for lodgings, Maramboi and Ang'ata were the best! We're so happy we tried out different types of accommodations--each is so unique. Maramboi was a treat because they offered a free walking safari at sunrise. For the Serengeti we treated ourselves to the Ang'ata mobile camp and had the entire place to ourselves (well almost to ourselves; we did have to share with the hippos, hyenas, and lions we heard roaming thru camp at night!).
What else can I say? From Joao's first email, to Baraja's quick responses when we had issues with our Zanzibar flight, to Jackson's superb driving and insight, to Silvia's attention to customer care before and after our safari--we always felt like we were in great hands. You guys are the best!
ASANTE SANA It Started in Africa!!!

Yael Cohen   –  
Israel IL
Visited: April 2015 Reviewed: Apr 30, 2015

Email Yael Cohen  |  50-65 years of age  |  Experience level: 2-5 safaris

Recommended tour operator
5/5

It all felt very professional and organized. We lost a flight connection and they rescheduled our tour promptly. Our guide Isaac was always motivated, respectful and with amazing eyes. Many times he brought us to places to see fantastic scenes and we were the first to arrive. He would wait sine minutes before letting other drivers know about it by radio :) It was suberb!

Ehud Avishai   –  
Israel IL
Visited: January 2015 Reviewed: Apr 29, 2015

Email Ehud Avishai  |  65+ years of age  |  Experience level: over 5 safaris

Excellent
5/5

Excellent tour operator. All was handled smoothly and the service was exquisite and special, from the office staff to the great (now a friend!) guide to all the staff from the camps where we stayed. All made us feel warm and welcome. Great vacations we will never forget. Will return definitely.

Al   –  
United Kingdom UK
Visited: April 2015 Reviewed: Apr 21, 2015

35-50 years of age  |  Experience level: first safari

perfect trip
5/5

From the first contact to the last - 'It Started in Africa' proved to be a fantastic company. Dixon - the guide was fantastic and our 6 day safari was nothing short of spectacular.
I can't imagine the trip being any better......
Customer service is amazing: before, during and after our trip...
Thank you to all involved.

Yariv   –  
Israel IL
Visited: April 2015 Reviewed: Apr 17, 2015

Email Yariv  |  35-50 years of age  |  Experience level: first safari

coppy of the mail i sent to It started in Africa
5/5

Hi It started in Africa team
thank you and Erasto for a great safari
we are very happy and recommend you for a safari in Africa
I think we were upgraded to Lake Manyara Wildlife Hotel
both hotels were beautiful and made our overall experience just perfect
thank you Eraso for your patience with us and making everything for us for our perfect safari
hope to see you again in another beautiful safari
Yariv Itamar and Ayelet Katz from Israel

Michi Manfield   –  
Switzerland CH
Visited: February 2015 Reviewed: Apr 16, 2015

Email Michi Manfield  |  35-50 years of age  |  Experience level: over 5 safaris

great migration in ndutu
5/5

This safari was probably the best vacations in our life. We chose it started in africa for their glowing reviews, reputation and fantastic customer support. We were advised that at this time of the year we should go to the south of the serengeti to see the wildbeests migration. It was surreal. I would need Shakespeare help to put into words what we saw and experienced.

we even saw the the wildbeests giving birth, 2 hunts, many lions, 5 cheetah, 3 leopards, 2 rhinos.

we loved our guide Martin. Very professional and experienced. I cant recommend them more.

Marc Aranda   –  
Germany DE
Visited: January 2015 Reviewed: Apr 5, 2015

Email Marc Aranda  |  35-50 years of age  |  Experience level: over 5 safaris

lifetime experience
5/5

Excellent and well informed guide. Great vehicle. Guide was photo enthusiast and helped us with the best angles. He managed to show us the big5. Fantastic vacation in Kenya.

Shu Lee   –  
Taiwan TW
Visited: February 2015 Reviewed: Apr 1, 2015

20-35 years of age  |  Experience level: over 5 safaris

A great Safari
5/5

Me and my friends went on a Masai Mara Safari with ISIA in February 2015. The price was ok, above average if you consider all tour operators but below average if you only count the reputable ones. Joao was very fast in accommodation ou requests. Staff was great and the experience was incredible. We used Royal Mara camp.

mariapaz   –  
Chile CL
Visited: March 2015 Reviewed: Mar 24, 2015

20-35 years of age  |  Experience level: first safari

Best trip ever!!
5/5

Amazing!! The team was great!
Every animal that we wanted to see, we found it!
Our driver... so pro! We had very high expectation about the trip, and it really was far better than we expected.
Best trip ever! The team, the lodgdes, the wild expirence.... awasome!!
All the booking process was very easy.. the team ansewr me hundred of questions... many thanks!!

Average User Rating
4.9/5
Rating Breakdown
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  • 2 star 1
  • 1 star 0
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