The Wayfairer team training in our UK office
Wayfairer Travel
- Offices In:
-
United Kingdom
United States
- Size:
- 20-50 employees (Founded in 2012)
- Member Of:
- ATTA, ATOL & ABTOT
- Tour Types:
- Custom luxury tours that can start every day
- Destinations:
- Price Range:
- $949 to $2,405 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Ginny | 50-65 years of age | Experience level: 2-5 safaris
Family Safari Experience
Wayfairer Travel planned an amazing trip for a family which lived to our every expectation and more. The lodges we stayed in were superbly located and Excellently appointed. The views from Rhino Ridge were incredible, giving tempting glimpses of the safaris awaiting. Thonga Beach Lodge is located on an incredible Indian Ocean beach which stretched for miles and often was deserted.
Menus were varied and imaginative. The policies employed by the Lodges to employ staff from local villages is very beneficial to the communities and it was enriching to meet local people.
IM
Email Sarah | 35-50 years of age | Experience level: 2-5 safaris
A brilliant family trip of a lifetime
From my initial telephone conversation with Thea until my follow up call with Carmen when we arrived back home the experience and organisation was outstanding. Definitely the best family trip we’ve ever had and the organisation and communication from the wayfairer team was second to none. Heartily recommend!
Great Tanzanian Adventure
Wayfairer Travel set up a wonderful trip for me to sister lodges Lake Manze and Madonya Old River on the southern circuit and flights with Coastal Aviation. From booking to the last flight back to Dar Es Salaam every minute was first class. Pre-trip service by Wayfairer was super and both lodges, game drives and flights exceeded my every expectation. Trip of a lifetime!!
Awesome
We had an amazing trip to Southern Africa. The itinerary we had included Victoria Falls (the Zimbabwean side), a day trip to Chobe, a visit to Great Zimbabwe and Cape Town. Wayfairer Travel was amazing at booking our travel, ensuring that we had the best tour guides and any issues we faced were resolved immediately. They really surpassed our expectations.
Email Abigail Vilojen | 50-65 years of age | Experience level: over 5 safaris
Fantastic holiday, excellent service from Wayfairer
I used Wayfairer to book a 2 week self-drive holiday in Namibia. We are UK citizens living in South Africa currently and when I started looking at accommodation and travel options for Namibia realised fairly quickly that, as we wanted to visit a number of destinations (8 over 2 weeks), it would be better to use an agent, so I contacted a number of tours companies via the Safari Bookings website. Most companies responded with generic offerings. Wayfairer were the only company that contacted me to ask questions about the type of holiday and experience we were looking for and after some initial email contact, arranged for one of their agents to call me so we could discuss further. We explored some options and in a fairly short time they had come back to me with a truly tailor-made itinerary, based on our personal preferences. Although they are a UK-based firm, they use a local agent in Namibia (ATI) who were also excellent.
We kept in regular contact from booking to the trip itself and they assisted with lots of queries and additional services like restaurant bookings.
The trip itself was a fantastic experience. We were provided with everything we needed on arrival, from airport collection, to having our hire vehicle delivered to our B&B, a personalised map and itinerary and helpful extras like a cooler box and ice-packs for our long road trips and a pre-paid cell phone, programmed with the numbers of all the places we were staying.
All of the accommodation was superb and the whole trip was smooth sailing. Namibia is truly an amazing country and I wouldn't hesitate to use Wayfairer again.
CH
Email Annie Kennedy | 35-50 years of age | Experience level: over 5 safaris
Excellent from start to finish
I couldn't recommend Wayfairer Travel any higher, they were outstanding. I would definitely put that down to the people I interacted with. I had placed enquiries with a number of travel agencies (through the Responsible Travel portal) on a Sunday night and Cat was immediately on the ball, contacting me on Monday morning. We spent 45 mins on the phone and she asked so many detailed questions. So when it came to putting our varied itinerary together she was spot on!
She was incredibly engaging, professional, responsive and a pleasure to work with.
(Other travel agents responded days later and I was very happy to tell them they had missed the boat!)
Once our trip was booked we were then in touch with Carmen who was also great.
I felt that they were available at any time if i had any issues, questions, queries and really had confidence in their support.
Carmen checked in with us a couple of days into our trip and also after the trip where I was very happy to feed back on the different experiences we had.
I would highly recommend Wayfairer to anybody!
US
Email Dan | 50-65 years of age | Experience level: first safari
They deftly juggled complicated logistics.
They put together a multistop Zambia pleasure trip for me (solo traveler). I presented them with my interests and after some communication, they put together a plan. Their knowledge of the area and operators was very helpful. When, as they do, issues came up they were flexible in modifying my agenda (e.g. one of my extensions was canceled due to river water levels). I feel that their expertise made my experience much more enjoyable as I could focus on my trip and not the logistics.
Pro: professional, approachable, non-judgemental, flexible
Con: tends to gravitate to the more expensive experiences (which you can "tune" down), some difficulty reaching them during a weekend issue (consider international mobile phone rather than wifi based communications)
US
Email Hanna | 20-35 years of age | Experience level: first safari
Fantastic safari experience!
Time on our safari was fantastic! We loved that Wayfairer set us up with Basecamp Wilderness camp. Their mission, involvement in conservation efforts, and investment in the Masai people was wonderful to hear about and we felt very glad to support their company. 4 days, 3 nights was a great amount of time to be on safari. We saw so many incredible animals - including 16 lions, a jaguar, and 6 cheetah! There was a little bit of confusion about when we were leaving from the staff, but we got it all cleared away.
Comforting
Excellent and the organizations were amazing. The food was wonderful and there were many activities available.
Email Natalie Rixon | 20-35 years of age | Experience level: first safari
Overall, they completely delivered!
From the beginning engagement I was completely won over by Thea, she was fantastic at painting the perfect honeymoon meeting our needs and budget.
I must be completely honest and there was a slightly bumpy middle, but this was mostly due to flights (out of their control) and then one or two other things. However the understanding and extra effort that went in did not go unnoticed.
We then had completely open minds going on the honeymoon as with the slight bumps, we weren't sure, however we needn't have worried. IT WAS OUT OF THIS WORLD! The recommendations that Thea were made were not only perfect, but they were the best of the best. Safari at Ol Seki was amazing and we had the most magical time. We then went on to Zuri Zanzibar, just the most amazing hotel I have ever seen and stood out amongst all the others on the same beach. With what had happened in the journey, it seems Wayfairer had gone out of their way to make sure everyone knew it was our honeymoon and we got treated like royalty the entire trip. I was truly blown away and now completely gutted to be home. Thank you and we will be using again!