The Wayfairer team training in our UK office
Wayfairer Travel
- Offices In:
-
United Kingdom
United States
- Size:
- 20-50 employees (Founded in 2012)
- Member Of:
- ATTA, ATOL & ABTOT
- Tour Types:
- Custom luxury tours that can start every day
- Destinations:
- Price Range:
- $925 to $2,343 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
US
Email Dan | 50-65 years of age | Experience level: first safari
They deftly juggled complicated logistics.
They put together a multistop Zambia pleasure trip for me (solo traveler). I presented them with my interests and after some communication, they put together a plan. Their knowledge of the area and operators was very helpful. When, as they do, issues came up they were flexible in modifying my agenda (e.g. one of my extensions was canceled due to river water levels). I feel that their expertise made my experience much more enjoyable as I could focus on my trip and not the logistics.
Pro: professional, approachable, non-judgemental, flexible
Con: tends to gravitate to the more expensive experiences (which you can "tune" down), some difficulty reaching them during a weekend issue (consider international mobile phone rather than wifi based communications)
US
Email Hanna | 20-35 years of age | Experience level: first safari
Fantastic safari experience!
Time on our safari was fantastic! We loved that Wayfairer set us up with Basecamp Wilderness camp. Their mission, involvement in conservation efforts, and investment in the Masai people was wonderful to hear about and we felt very glad to support their company. 4 days, 3 nights was a great amount of time to be on safari. We saw so many incredible animals - including 16 lions, a jaguar, and 6 cheetah! There was a little bit of confusion about when we were leaving from the staff, but we got it all cleared away.
Comforting
Excellent and the organizations were amazing. The food was wonderful and there were many activities available.
Email Natalie Rixon | 20-35 years of age | Experience level: first safari
Overall, they completely delivered!
From the beginning engagement I was completely won over by Thea, she was fantastic at painting the perfect honeymoon meeting our needs and budget.
I must be completely honest and there was a slightly bumpy middle, but this was mostly due to flights (out of their control) and then one or two other things. However the understanding and extra effort that went in did not go unnoticed.
We then had completely open minds going on the honeymoon as with the slight bumps, we weren't sure, however we needn't have worried. IT WAS OUT OF THIS WORLD! The recommendations that Thea were made were not only perfect, but they were the best of the best. Safari at Ol Seki was amazing and we had the most magical time. We then went on to Zuri Zanzibar, just the most amazing hotel I have ever seen and stood out amongst all the others on the same beach. With what had happened in the journey, it seems Wayfairer had gone out of their way to make sure everyone knew it was our honeymoon and we got treated like royalty the entire trip. I was truly blown away and now completely gutted to be home. Thank you and we will be using again!
Email Rebecca Frost | 50-65 years of age | Experience level: 2-5 safaris
Excellent, professional, friendly service which made such a perfect trip.
The details of the itinerary made sure that the trip met all expectations and beyond. Everyone invioved gave an incredible service and we felt teally looked after. A truly wonderful experience!
Email Jill | 65+ years of age | Experience level: 2-5 safaris
An Incredible Safari/Beach Holiday in South Tanzania
Thank you to Tom and, more recently, Carmen for organising such an amazing holiday! We had been on safari about 10 years ago in Kenya and were very keen to do another one with our friends but didn't want to share the wildlife with lots of other vehicles!!! Tom Blakey of Wayfairer travel recommended a very reasonably priced (compared to the larger well known companies) two centre safari in Selous and Ruaha, South Tanzania with a 5 night stay on Mafia island and the possibility of seeing whalesharks. The whole trip ran like clockwork and we had an amazing time at both Selous and Ruaha camps, seeing loads of wildlife without many other vehicles turning up and even swam with whalesharks off the coast at Butiama Beach! I would definitely recommend Wayfairer travel to anyone thinking of organising a safari holiday.
SG
Email Pomp Hin Wong | 35-50 years of age | Experience level: first safari
Responsive and Detailed
Carmen and Thea were communicative and responsive from the get go. Their Tanzanian tour operator partner is owned by a Dutch/Maasai couple who practised first world standards like recycling paper and plastics wherever we went. That was a refreshing change. Local guide and vehicle also up to par. Do note that the local operator is a different company so the minor shortfalls (there weren't many) are out of Wayfairer's control so my only wish was that they had their own local rep on site.
Email EE | 35-50 years of age | Experience level: 2-5 safaris
Well organised, communication could be better though.
The accommodation was great, well organised trip, our driver was excellent, good car. The communication and pre-trip information could have been better. We were not aware of mandatory tipping (which is quite high), also not aware of an additional guide for Rwanda - certainly didn't need one.
Email Ros Tucker | 50-65 years of age | Experience level: over 5 safaris
A three centre trip offering an alternative and ind depth tour of Kenya
The holiday met all expectations. The travel consultant followed my brief exactly. She considered that there were two different generations on tour and made sure both generations had a tailor made tour that suited them completely.
The safari was very personal and everyday we were asked what we would like to do.....we were not told, what we were going to do! The tracker/guide was fantastic. We enjoyed his company and his tracking was unbelievable.
At Diani beach, we were made so very welcome and we relaxed completely. But please note there is no village to explore and entertainment is limited.
Email Andie and Nikki S | 65+ years of age | Experience level: 2-5 safaris
Provides an excellent personal service with care and knowledge at less cost than the big boys
Wayfairer Travel assembled a fantastic package for us, tailored to meet our own requirements and which exceeded all of our expectations. They work in conjunction with Serena in East Africa, in particular in the Mara and Samburu, who gave s a fabulous time, in the North Mara conservancy, owned by the Masai and so much better than the main (rather overcrowded) main Mara. We can fully recommend their brilliant accommodation at Serena Wild (tented camp, an absolute "must do" in our view) and Serena Mara Lodge. Food was outstanding (Italian trained local chefs), and guides were skilled, with great local knowledge on the animals and birds. We were given our own guide and vehicle, Dixon the guide was fabulous. As this trip was over the Christmas break, they threw in the most amazing Christmas meal on the Mara plains, with elephants in the background and then capped it all with a surprise party for me on my birthday 2 days later. All at no extra cost.
Our follow up week in Zanzibar at the Pongwe Beach was equally good, a lovely clean beach, warm seas, simple thatched accommodation all set in a lovely landscape. Staff were friendly, and the food excellent (especially for fish lovers. it was uncrowded heaven (unlike Stonetown, rather crowded and over-priced. Go to the Pongwe and avoid the crowds. Again, all hand picked by Wayfairer to meet our brief.
Wayfairer Travel costs came in at 75% of the big 3 agents in UK. Granted, they do not produce glossy brochures, and their travel package is a simple printed summary but it had everything you need and we were met and cared for at every stop, so do not be fooled by the glossy photo montages of the bigger agents. Wayfairer cover your flights with ABTA so you still travel reassured that you will get home if anything should be wrong with the agent / airline. At the very least, approach them before signing up with a bigger agent.