The Wayfairer team training in our UK office
Wayfairer Travel
- Offices In:
-
United Kingdom
United States
Thailand
- Size:
- 20-50 employees (Founded in 2012)
- Member Of:
- ATTA, ATOL & ABTOT
- Tour Types:
- Custom luxury tours that can start every day
- Destinations:
- Price Range:
- $394 to $2,495 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
US
Email Diane | 65+ years of age | Experience level: 2-5 safaris
Very helpful before, during and after our tour. Excellent choices of where to go and the lodges.
The people with the agency were all helpful and kept us informed and were able to answer any and all questions. I feel it was a good value for the money. We saw so many different animals we got to see all of the big five except for rhinoceros because due to poaching there isn’t any except for a few that are being protected. There’s also many beautiful birds to be seen. I especially enjoyed the baby elephants, we saw one that our guide said probably wasn’t more than a week old. The whole experience was wonderful.
US
Email Mikael | 50-65 years of age | Experience level: 2-5 safaris
Bait and switch
We are 3 weeks into a trip with Wayfairer. So far they have greatly disappointed us. We requested, had confirmed and paid for 5 star lodgings. The average price we paid is $3,500 per day. They have put us in primarily $200-300 a night hotels.
We have multiple times asked them to correct hotels. They have corrected 2 hotels after we pointed out the big discrepancy. They have done nothing proactively.
Today we are checking into a $200 a night hotel by the airport. We are staying over night in Johannesburg for no reason. Their lack of planning has us here needlessly. We are taking a shuttle to a distant hotel when there is a hotel at the airport.
I am with my pregnant wife and our two children. I could not even have imagined such a bad experience for our family.
We feel ripped off. They claim to be a luxury travel company and they demand full payment up front. Then they book you in cheap hotels.
We believe that we have been scammed. Be warned.
Email Lynn Greig | 65+ years of age | Experience level: over 5 safaris
Excellent, well-organised customised tour of Madagascar
I chose Wayfairer to organise our recent trip to Madagascar because their suggested itinerary was what I had been looking for. We were not disappointed. During the planning stage they communicated promptly, and quickly resolved my queries. In Madagascar, we had impeccable service from the local company that looked after us. The accommodation was first-class, pick-ups and drop-offs were punctual, and our guides were excellent. Our Madagascar experience was everything we had hoped for. I would happily book with Wayfairer again.
Email Rachael | 35-50 years of age | Experience level: 2-5 safaris
Dream holiday come true
This was our first ever organised holiday and it was perfect. From the moment I started talking to the team at Wayfairer, our itinerary planning, the travel pack and support throughout. Each destination was unique, each camp just wonderful with incredible teams, guides, trackers, and facilities. Each lived up to the expectations and then. The wealth of knowledge shared with us out on safari was incredible and helped us understand the environments we were exploring. At each location we saw different animals, birds and plant life. The sounds of each camp were completely different. Each and every sunset special.
Thank you to each and every member of Wayfairer and the associated camps we experienced.
US
Email Patty | 65+ years of age | Experience level: 2-5 safaris
Apps. When we had questions they answered them very quickly.
The safaris were excellent. Got very close to all the animals. Everything was on time. The hotels and lodges were unique. Food and service excellent.
MX
Email Jesus | 50-65 years of age | Experience level: 2-5 safaris
Acurate and very professional.
All the documents, itinerary, comunication and customer service was impecable!
Excellent trip
Wayfairer did a great job organizing our trip with amazing lodges and activities. The transportation was extremely well planned and we always felt safe and well looked after.
US
Email JoAnn | 65+ years of age | Experience level: 2-5 safaris
Wonderful experience with wayfairer
I have been on several safaris. This is my first with wayfairer. I will definitely book with them again. Very responsive, answered questions promptly, made suggestions based on what my friends and I were looking for.
Wonderful
I needed assistance planning a trip to Canada with my son, and Shelly from Wayfairer Travel's UK office was absolutely fantastic. She expertly guided us in planning a journey from Vancouver, through British Columbia, across the Rockies, and finally to Toronto. Just a few days before our flight to Vancouver, wildfires broke out in Jasper, which could have disrupted our plans. However, the Wayfairer team, especially their U.S. office, quickly stepped in and seamlessly adjusted our itinerary. We were able to enjoy the Rockies while staying safe and away from the affected areas.
I’m incredibly pleased with the team and want to extend my heartfelt thanks to them for their exceptional support. A special shout-out to Shelly and Toon for making our trip memorable and stress-free!
SG
Email Melanie | 50-65 years of age | Experience level: 2-5 safaris
They are highly professional and understood what we wanted to a tee
Wayfairer helped us to plan a trip of a lifetime to 3 National Parks in Tanzania. The pace, accommodation at the Nomad lodges, sequencing and connections were all perfectly orchestrated and reflected exactly what we had asked for. Chanelle remained responsive and contactable throughout and we are especially grateful for that.