Reviews

Sort By: Date Most Helpful Rating 21-30 of 172 Reviews
Alyssa   –  
United States US
Visited: June 2021 Reviewed: Aug 19, 2021

Email Alyssa  |  20-35 years of age  |  Experience level: first safari

Trip of a lifetime that exceeded our expectations, executed seamlessly during tough travel times.
5/5

From our first conversation with Cat it was clear we wanted to go with Wayfairer (we spoke to 2 other safari agents). She understood what our desires were and put together a wonderful itinerary. This was our first safari and first time in Africa, and we were overwhelmed be the many providers and options and price ranges. We wanted locations that were responsible, both socially and ecologically. We wanted to see a variety of landscapes and animals. Cat got it right.
We had originally planned for 2020, but had to delay, and then changed our travel dates several times in 2021 due to changing circumstances. Siripun and Carmen worked tirelessly sorting out all the details, keeping us updated, and organizing everything (including required COVID tests out in the bush!:) ). We felt secure and taken care of, throughout the whole process, and everything during the trip went well! They communicated well with the providers and everything went smoothly, could not have asked for a better experience!
We joked that we wanted to go all-out for this once-in-a-lifetime trip.. but after our experience in Kenya and with Wayfairer, we might need to make this a several-times-in-a-lifetime thing:)

Meg   –  
United States US
Visited: November 2020 Reviewed: Dec 7, 2020

Email Meg  |  20-35 years of age  |  Experience level: first safari

Made travel in 2020 a breeze!
5/5

Overall, we are super happy we used Wayfairer Travel for our East African honeymoon. Everything was well designed and thoughtfully tailored for exactly what we were looking for. Carmen and Leonie did an incredible job to make this trip happen this year. Travel during the pandemic can certainly be a little challenging, and without their help, our dream trip wouldn't have been possible.
Both Leonie and Carmen did an excellent job communicating when plans changed due to pandemic-related reasons. They quickly found the perfect alternative to a shift in our itinerary and we loved that things were taken care of smoothly. It never felt like our trip was interrupted and we never felt stressed at all during our time in Africa.
When it came to navigating getting required COVID testing to move on to our next destination, the Wayfairer Team worked carefully with local travel team to get our tests schedule and paperwork organized while we enjoyed our honeymoon. The whole process was not troublesome at all and we were glad we could move about safely.
Traveling right now is a unique and amazing experience. It is absolutely possible to travel right now. Your tourist dollar is vital to the survival of local communities and Wayfairer values this relationship. They worked to make everything special for us and it meant so much.
There was a lot to navigate (this trip was a year in the making) and Wayfairer went above and beyond to deliver the absolute dream trip we wanted.
We highly recommend going with Wayfairer to organize your safari trip.

Salomé   –  
Switzerland CH
Visited: January 2020 Reviewed: Jan 20, 2020

Email Salomé  |  20-35 years of age  |  Experience level: first safari

A once in a lifetime experience in Africa filled with nature, its animals and wonderful people
5/5

For our honeymoon, we booked with Wayfairer our African Safari. We booked on short notice and the whole team made a big effort to get us the best experience we wanted. We couldn't have booked with a better operator and we can only recommend booking with Wayfairer as our travels to Tanzania were stunning and 100% fulfilling. The experience we were looking for and more...

We first spent 4 nights at the Impala Camp in Selous. The Camp and its stuff are wonderful. The food, the Safari, and the accommodation were absolutely amazing. We loved being there and couldn't wish for more. Our tent was located in front of the river, right there where the hippos are. After the Impala Camp, we traveled to Ruaha and spent another 4 nights at the Mdonya Old River Camp. This small Camp is one of a kind because the dry River attracts lots of animals right in front of the tents. And during our time we woke up in the morning and saw already Zebras and Impalas grazing in front. The view is incredible and also Elefants are visiting the camp regularly. The staff and the camp managers Kings & Iris are wonderful people and we enjoyed a great time, the dinners are special as you meet at the fireplace first to exchange what happened during the day. It's interesting to hear what other tourists saw and experienced during the day being on Safari. Afterward, we always had dinner together which was very nice. The Safaris tour guides in Mdonya are very well trained and we could have spent easily another couple of days learning from them and hear their knowledge about the wildlife. On both Safaris we were alone during the day in an open Jeep.

Thanks a lot to the whole team of Wayfairer and especially to Josh who made a big effort to book everything in time.

Asante sana!

Julie   –  
United Kingdom UK
Visited: July 2019 Reviewed: Aug 16, 2019

Email Julie  |  50-65 years of age  |  Experience level: 2-5 safaris

Personalised and knowledgeable tailor-made experience
5/5

We had a wonderful holiday in Tanzania, arranged at short notice with the Wayfairer team. They were flexible in tailoring the holiday around a week we had already booked ourselves, and patient and accommodating as we tweaked things, such as putting the safari at the end. Having a dedicated concierge on hand via email at all times is a great boon when dealing with odd glitches such as taxi no-shows and changes of plane times. The safari in Ruaha was the stand-out highlight, with a truly astonishing camp experience and expert guiding. We learned so much and ate even more. We would love to return.

Abigail Vilojen   –  
South Africa ZA
Visited: April 2019 Reviewed: May 19, 2019

Email Abigail Vilojen  |  50-65 years of age  |  Experience level: over 5 safaris

Fantastic holiday, excellent service from Wayfairer
5/5

I used Wayfairer to book a 2 week self-drive holiday in Namibia. We are UK citizens living in South Africa currently and when I started looking at accommodation and travel options for Namibia realised fairly quickly that, as we wanted to visit a number of destinations (8 over 2 weeks), it would be better to use an agent, so I contacted a number of tours companies via the Safari Bookings website. Most companies responded with generic offerings. Wayfairer were the only company that contacted me to ask questions about the type of holiday and experience we were looking for and after some initial email contact, arranged for one of their agents to call me so we could discuss further. We explored some options and in a fairly short time they had come back to me with a truly tailor-made itinerary, based on our personal preferences. Although they are a UK-based firm, they use a local agent in Namibia (ATI) who were also excellent.
We kept in regular contact from booking to the trip itself and they assisted with lots of queries and additional services like restaurant bookings.
The trip itself was a fantastic experience. We were provided with everything we needed on arrival, from airport collection, to having our hire vehicle delivered to our B&B, a personalised map and itinerary and helpful extras like a cooler box and ice-packs for our long road trips and a pre-paid cell phone, programmed with the numbers of all the places we were staying.
All of the accommodation was superb and the whole trip was smooth sailing. Namibia is truly an amazing country and I wouldn't hesitate to use Wayfairer again.

Dan   –  
United States US
Visited: April 2019 Reviewed: May 1, 2019

Email Dan  |  50-65 years of age  |  Experience level: first safari

They deftly juggled complicated logistics.
4/5

They put together a multistop Zambia pleasure trip for me (solo traveler). I presented them with my interests and after some communication, they put together a plan. Their knowledge of the area and operators was very helpful. When, as they do, issues came up they were flexible in modifying my agenda (e.g. one of my extensions was canceled due to river water levels). I feel that their expertise made my experience much more enjoyable as I could focus on my trip and not the logistics.
Pro: professional, approachable, non-judgemental, flexible
Con: tends to gravitate to the more expensive experiences (which you can "tune" down), some difficulty reaching them during a weekend issue (consider international mobile phone rather than wifi based communications)

Gordon Halton   –  
United Kingdom UK
Visited: October 2018 Reviewed: Nov 27, 2018

Email Gordon Halton  |  50-65 years of age  |  Experience level: 2-5 safaris

The attention to detail and ability without compromise to tailor my holiday to suit was fantastic
5/5

From the start when we first decided to go on a Tanzanian safari and then visit Zanzibar the Wayfairer team asked all the right questions to enable them to build what could rightly so be described as a holiday of a life time even down to the flight transfer waits being minimized.
we decided that we wanted to have a safari in 2 differing areas of selous, the accommodation and people were so friendly and amenable nothing was too much of an issue. we were very fortunate that not only did we have the same guide for the week but were the only ones in the vehicle, it was like a private tour.
on the safaris we saw so much wild life in its natural habit and the knowledge of Alfred our guide extended our knowledge through his knowledge of the differing animals, birds and plants.
then the feet up trip to Zanzibar was lovely, so nice to get into a warm sea rather than the traditional freezer.
great trip thoroughly enjoyed and fully recomended

Mike Bazett   –  
United Kingdom UK
Visited: December 2017 Reviewed: Jan 11, 2018

Email Mike Bazett  |  50-65 years of age  |  Experience level: 2-5 safaris

From start to finish we felt personally cared for - a great experience. Recommended
5/5

The communications before we travelled were excellent. In particular they were personalised. This personal service continued throughout the holiday. I felt I mattered to them as an individual. At each stage we were met by helpful and friendly people as we went to or from airports and safari game reserves. I quickly gave up thinking about the arrangements at all - it just happened. The personal service at each game reserve was lovely. In particular the smaller Madikwe reserve felt you were part of a family but left alone whenever you wanted. Both guides were very friendly and hugely knowledgeable - clearly so enthusiastic about what they do. The mix between the two lodges worked well. I look forward to booking again with Wayfairer.

Deirdre   –  
Denmark DK
Visited: December 2017 Reviewed: Jan 9, 2018

Email Deirdre  |  35-50 years of age  |  Experience level: first safari

Great suggestions and smooth travels
5/5

Tom at Wayfairer offered us thoughtful choices for our holiday, working within our budget. The travel information was well organized and easy to follow. All the transfers went smoothly. The whole trip was efficient and effortless for us. I have already recommended Wayfairer to friends and hope to talk with Tom soon about our next adventure!

Sue   –  
United States US
Visited: December 2017 Reviewed: Dec 19, 2017

Email Sue  |  50-65 years of age  |  Experience level: 2-5 safaris

The tour operator was friendly informed on the topic enthusiastic and a dream to deal with
5/5

Our tour was above standard. We were at all times helped by friendly informed people who took their job seriously. From the pilots to the rangers. The organisation was impressive and we were completely at ease in transit to the parks. At the parks we were made welcome treated to an impressive level of organisation, kindness eventhing was on time above expectations. Worth every penny. The lodges were superb clean immaculate
organised friendly. The food was healthy varied beautifully presented. A dream holiday. I am so very glad we booked through this company and we are already talking about returning. There are many many companies out there but this was the best decision we made in a crowded field. I am over fifty and have traveled extensively all over the world but was still very impressed with this company.

Average User Rating
4.8/5
Rating Breakdown
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  • 3 star 0
  • 2 star 0
  • 1 star 1
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