Reviews

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Nicholas Pugh   –  
Qatar QA
Visited: October 2017 Reviewed: Nov 11, 2017

Email Nicholas Pugh  |  65+ years of age  |  Experience level: over 5 safaris

The itinarary, choice of accommodation and excellent guide made for an unforgetable experience.
5/5

Our experience exceeded expectations and lived up to the detailed and excellent communications prior to our trip. The Serengeti especially was overwhelming with the migrations leading many incredible game sightings. The tented camp was a real gem and it certainly helped having a proficient driver/guide. Breezes was a great choice of hotel on the Zanzibar east coast, while its food was truly outstanding. I have lived a total 15 years in Africa, with experience of Nigeria, Kenya, Malawi and South Africa, but this Tanzania safari tops everything. My three co-travellers were not especially into wildlife but this trip made for them a holiday of their lifetimes.

Raphael Taylor   –  
United Kingdom UK
Visited: September 2017 Reviewed: Nov 2, 2017

Email Raphael Taylor  |  20-35 years of age  |  Experience level: first safari

Can't recommend highly enough.
5/5

We booked our honeymoon through Wayfairer, after having spoken to a number of agents. From the first conversation they were excellent, and very good at turning our half-formed ideas into concrete suggestions. The service they offered throughout was also great, very responsive and easy to get hold of, and always extremely helpful.

The tour they put together was fabulous. Our guide was amazing, and the lodges/camps where we stayed were all memorable and very comfortable. The second week of our trip was spent on an island resort which was everything we could have hoped for - luxurious and beautiful, while feeling like a totally private hidden gem.

Travelling responsibly was important to us, as we knew we would spending large sums of money in a much poorer part of the world, with an ecosystem which has seen tremendous damage in the past. Booking through Wayfairer we knew that all the staff we encountered were fairly treated and paid, and that we could feel confident that our presence was not harmful.

Lastly I have to say what an absolute treat it was to go on a trip where every detail had been thought of in advance, and arrangements put in place so that from the moment we stepped off the plane we felt completely in safe hands, without having to do any of the hard work of figuring out where the hell we were supposed to go or how we were going to get there. This was the first time we've booked through a travel agent, and for a trip like ours I would absolutely recommend doing so, and can only say positive things about our experience with Wayfairer specifically.

Kirsten   –  
United States US
Visited: October 2017 Reviewed: Nov 1, 2017

Email Kirsten

Fantastic honeymoon in Netherlands/Kenya/France!
5/5

We couldn't be more happy with our experience with Tom at Wayfairer Travel! We knew we wanted our honeymoon to include a safari and emailed many travel companies to get a quote; Tom was the only one (out of many!) to take the time to ask us exactly what we wanted and what aspects were important to us. He was also very respectful of our budget and gave us some fantastic recommendations on how to organize our trip to get the most bang for our buck. The two places he picked for us (Basecamp Explorer and Waterlovers Beach Resort) were phenomenal; the service and experiences at both places were top notch. The entire process of organizing our trip and booking was seamless and easy, even with the time difference. Highly, highly recommend!

AEM   –  
Niger NE
Visited: October 2017 Reviewed: Oct 24, 2017

Email AEM  |  50-65 years of age  |  Experience level: first safari

Loved Every Minute!
5/5

Many people in my family have done safaris, so I thought I knew what to expect. The Saruni experience knocked my socks off. One of my colleagues confessed he had "hoped to see A lion." Well, Masai Mara was lion central. Lions were everywhere. They completely ignored us, even though we were close enough to be able to take plenty of pictures without zooming. One night it rained - it was such an experience to see two lionesses and their 6 teenagers stoically crouched in the downpour, totally splattered with mud. The next day we saw a lioness dragging what was left of a kill into the brush...after a male lion, another lioness and 6 cubs got through with it. They were all there, licking their whiskers. Kittens gnawing on the ribs. No more zoos for me!

Every person on the staff was exceptionally nice and helpful. I will be recommending Wayfairer/Saruni to anybody who is interested in doing a safari.

Bill h   –  
United Kingdom UK
Visited: October 2017 Reviewed: Oct 24, 2017

Email Bill h  |  20-35 years of age  |  Experience level: first safari

Tanzania Safari and Mafia Island
5/5

I spoke to a few different agents, but Tom @ Wayfairer seemed the most knowledgeable and understood what it was we were looking for. The safari in Tanzania did not disappoint, and we felt properly immersed in the wildlife, and managed to get very close. The break of Mafia Island was very relaxing after, however, there isnt a lot to do outside the lodge in Mafia, its very under developed, but at the same time, the sea air, and the relaxed vibe to the place means that you're never really up for partying anyhow. The staff were excellent everywhere we went. In a nutshell, Tom delivered on everything that we asked for. We wanted an outdoor safair experience and got that, we wanted relaxation and luxury and got that too. I wouldnt hesitate to recommend these guys!

Rachel   –  
United States US
Visited: October 2024 Reviewed: Nov 14, 2024

Email Rachel  |  35-50 years of age  |  Experience level: first safari

Our trip was wonderful
4/5

We traveled to Tanzania for the first part of our trip, staying in Moshi to do a day hike to the waterfalls, a village visit, and a day hike to Mount Kilimanjaro. The hike was hard, but such a great experience. Highly recommend this in your itinerary.

We then traveled to Tarangire National Park, Lake Manyara, and the Northern Serengeti for the safari portion if our trip. Tarangire was beautiful and had so many amazing animals. Our guide was very thorough. The camp was a bit far from the park, but that is just something to keep in mind when deciding when you will leave to get back for meals, relaxing, etc. We then traveled to Lake Manyara. I do wish we had skipped this park as we did not see many animals besides monkeys and a few hippos in the water. Many of the roads were flooded and it was very crowded with cars, many of which caused traffic backups in the park.
Our guide in the Serengeti was also amazing. He was truly so knowledgeable. One of our favorite activities was the hot air balloon ride. It was breath-taking and such a surreal experience. We highly recommend booking this when in Africa.
For the last part of our trip, we visited Zanzibar. Stone Town was a lot of fun, especially in the evening, but we felt the walking tour was too long. Ours exceed 5 hours when it was supposed to be a little over 1.5. We were exhausted. The beach was perfect and relaxing and a nice end to our adventure.

The booking experience was good and pretty seamless. There were a few times when communication could have been better. I do think this is very important, especially once travelers have landed on the ground. The value for the money was good. We knew we wanted to make this trip amazing and we thank you all for your help in doing so. Wayfairer was reliable, had reliable guides, reliable accommodations, and was truly a pleasure to work with.

Graeme   –  
United States US
Visited: October 2024 Reviewed: Nov 5, 2024

Email Graeme  |  65+ years of age  |  Experience level: 2-5 safaris

Amazing Journey Through Southern Africa
5/5

We traveled through Southern Africa: South Africa, Victoria Falls (Zambia and Zimbabwe), Okavengo Delta (Botswana), Caprivi Strip (Namibia), and Chobe (Botswana). It was a great adventure and we were very pleased with the planning and logistics put together by Ettiene at Wayfairer. We were able to get great advice on pre trip logistics (e.g. how to deal with visas and empty passport pages). Additionally we had great support during our trip with recommendations on activities and things to expect. We also added a week to our trip to drive the Garden Route, which Ettiene put together for us as well.

Penny Nunn   –  
Australia AU
Visited: July 2024 Reviewed: Nov 3, 2024

Email Penny Nunn  |  50-65 years of age  |  Experience level: first safari

Excellent service from start to finish.
5/5

My experience with Wayfaire was exactly what I needed. It started with the wonderful Kate Kilmartin who designed 4 country safari for me. As a single female travelling to Africa safely was paramount. I was not let down. There was no place I stayed that I didn’t feel safe. The staff on the ground were friendly and efficient. Every place had luxury accommodation and the food was phenomenal.
The concierge Service provided by Chanelle Cook was equally amazing. Chanelle was in contact regularly to ensure that my trip was meeting my expectations. When my main luggage was lost between Victoria Falls and Kilimanjaro Airport. Chanelle handled everything in a professional manner and found my luggage. She ensured that all protocols were followed and I did not have to worry about getting it back. Chanelle was in contact with me at every stage of my trip.
Here are my personal favourites.
Kwando Safaris (4 Rivers). Kate knew this was a place I would like. Kate I didn’t just like it… I loved it. It was more than Phenomenal Safari sightings that made this place special. It was a privilege to sit down with the staff at the end of the day and share our experiences.
Kirurumu Serengeti North Camp was wonderful. Looking out of my tent and seeing wildebeest grazing right outside was surreal.
A shout out to Duma/Alika Africa for their support, dedication and problem solving to ensuring I had the best single person safari.
This was a bucket list trip that did not disappoint. I would travel with them again and highly recommend Wayfair to other people.

Justin   –  
Singapore SG
Visited: July 2024 Reviewed: Oct 14, 2024

Email Justin  |  20-35 years of age  |  Experience level: first safari

Excellent service by Chanelle and the Wayfairer team
5/5

It was our first time in a Safari trip and we were very thoroughly impressed by the service of the Wayfairer and AlikaAfrica team. Everything went as planned and we wished we had more time in the Ikeliani Lodge which was an absolute dream

Chris M.   –  
United States US
Visited: September 2024 Reviewed: Oct 14, 2024

Email Chris M.  |  50-65 years of age  |  Experience level: first safari

Flawless Trip. Everything was PERFECT!
5/5

My wife and I have always wanted to do a Safari. I typically plan the trips we go on. I wasn't comfortable doing this to Africa. There were so many unknowns to me. We started with three different travel services and settled on Wayfairer. We made the right decision. We were gone for 14 days and didn't have a single problem.

Average User Rating
4.8/5
Rating Breakdown
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  • 3 star 0
  • 2 star 0
  • 1 star 1
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