Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 161
  • 4 star 11
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful 1-10 of 161 Reviews
Bill h   –  
United Kingdom UK
Visited: October 2017 Reviewed: Oct 24, 2017

Email Bill h  |  20-35 years of age  |  Experience level: first safari

Tanzania Safari and Mafia Island
5/5

I spoke to a few different agents, but Tom @ Wayfairer seemed the most knowledgeable and understood what it was we were looking for. The safari in Tanzania did not disappoint, and we felt properly immersed in the wildlife, and managed to get very close. The break of Mafia Island was very relaxing after, however, there isnt a lot to do outside the lodge in Mafia, its very under developed, but at the same time, the sea air, and the relaxed vibe to the place means that you're never really up for partying anyhow. The staff were excellent everywhere we went. In a nutshell, Tom delivered on everything that we asked for. We wanted an outdoor safair experience and got that, we wanted relaxation and luxury and got that too. I wouldnt hesitate to recommend these guys!

AEM   –  
Niger NE
Visited: October 2017 Reviewed: Oct 24, 2017

Email AEM  |  50-65 years of age  |  Experience level: first safari

Loved Every Minute!
5/5

Many people in my family have done safaris, so I thought I knew what to expect. The Saruni experience knocked my socks off. One of my colleagues confessed he had "hoped to see A lion." Well, Masai Mara was lion central. Lions were everywhere. They completely ignored us, even though we were close enough to be able to take plenty of pictures without zooming. One night it rained - it was such an experience to see two lionesses and their 6 teenagers stoically crouched in the downpour, totally splattered with mud. The next day we saw a lioness dragging what was left of a kill into the brush...after a male lion, another lioness and 6 cubs got through with it. They were all there, licking their whiskers. Kittens gnawing on the ribs. No more zoos for me!

Every person on the staff was exceptionally nice and helpful. I will be recommending Wayfairer/Saruni to anybody who is interested in doing a safari.

Kirsten   –  
United States US
Visited: October 2017 Reviewed: Nov 1, 2017

Email Kirsten

Fantastic honeymoon in Netherlands/Kenya/France!
5/5

We couldn't be more happy with our experience with Tom at Wayfairer Travel! We knew we wanted our honeymoon to include a safari and emailed many travel companies to get a quote; Tom was the only one (out of many!) to take the time to ask us exactly what we wanted and what aspects were important to us. He was also very respectful of our budget and gave us some fantastic recommendations on how to organize our trip to get the most bang for our buck. The two places he picked for us (Basecamp Explorer and Waterlovers Beach Resort) were phenomenal; the service and experiences at both places were top notch. The entire process of organizing our trip and booking was seamless and easy, even with the time difference. Highly, highly recommend!

Raphael Taylor   –  
United Kingdom UK
Visited: September 2017 Reviewed: Nov 2, 2017

Email Raphael Taylor  |  20-35 years of age  |  Experience level: first safari

Can't recommend highly enough.
5/5

We booked our honeymoon through Wayfairer, after having spoken to a number of agents. From the first conversation they were excellent, and very good at turning our half-formed ideas into concrete suggestions. The service they offered throughout was also great, very responsive and easy to get hold of, and always extremely helpful.

The tour they put together was fabulous. Our guide was amazing, and the lodges/camps where we stayed were all memorable and very comfortable. The second week of our trip was spent on an island resort which was everything we could have hoped for - luxurious and beautiful, while feeling like a totally private hidden gem.

Travelling responsibly was important to us, as we knew we would spending large sums of money in a much poorer part of the world, with an ecosystem which has seen tremendous damage in the past. Booking through Wayfairer we knew that all the staff we encountered were fairly treated and paid, and that we could feel confident that our presence was not harmful.

Lastly I have to say what an absolute treat it was to go on a trip where every detail had been thought of in advance, and arrangements put in place so that from the moment we stepped off the plane we felt completely in safe hands, without having to do any of the hard work of figuring out where the hell we were supposed to go or how we were going to get there. This was the first time we've booked through a travel agent, and for a trip like ours I would absolutely recommend doing so, and can only say positive things about our experience with Wayfairer specifically.

Nicholas Pugh   –  
Qatar QA
Visited: October 2017 Reviewed: Nov 11, 2017

Email Nicholas Pugh  |  65+ years of age  |  Experience level: over 5 safaris

The itinarary, choice of accommodation and excellent guide made for an unforgetable experience.
5/5

Our experience exceeded expectations and lived up to the detailed and excellent communications prior to our trip. The Serengeti especially was overwhelming with the migrations leading many incredible game sightings. The tented camp was a real gem and it certainly helped having a proficient driver/guide. Breezes was a great choice of hotel on the Zanzibar east coast, while its food was truly outstanding. I have lived a total 15 years in Africa, with experience of Nigeria, Kenya, Malawi and South Africa, but this Tanzania safari tops everything. My three co-travellers were not especially into wildlife but this trip made for them a holiday of their lifetimes.

Sue   –  
United States US
Visited: December 2017 Reviewed: Dec 19, 2017

Email Sue  |  50-65 years of age  |  Experience level: 2-5 safaris

The tour operator was friendly informed on the topic enthusiastic and a dream to deal with
5/5

Our tour was above standard. We were at all times helped by friendly informed people who took their job seriously. From the pilots to the rangers. The organisation was impressive and we were completely at ease in transit to the parks. At the parks we were made welcome treated to an impressive level of organisation, kindness eventhing was on time above expectations. Worth every penny. The lodges were superb clean immaculate
organised friendly. The food was healthy varied beautifully presented. A dream holiday. I am so very glad we booked through this company and we are already talking about returning. There are many many companies out there but this was the best decision we made in a crowded field. I am over fifty and have traveled extensively all over the world but was still very impressed with this company.

Deirdre   –  
Denmark DK
Visited: December 2017 Reviewed: Jan 9, 2018

Email Deirdre  |  35-50 years of age  |  Experience level: first safari

Great suggestions and smooth travels
5/5

Tom at Wayfairer offered us thoughtful choices for our holiday, working within our budget. The travel information was well organized and easy to follow. All the transfers went smoothly. The whole trip was efficient and effortless for us. I have already recommended Wayfairer to friends and hope to talk with Tom soon about our next adventure!

Mike Bazett   –  
United Kingdom UK
Visited: December 2017 Reviewed: Jan 11, 2018

Email Mike Bazett  |  50-65 years of age  |  Experience level: 2-5 safaris

From start to finish we felt personally cared for - a great experience. Recommended
5/5

The communications before we travelled were excellent. In particular they were personalised. This personal service continued throughout the holiday. I felt I mattered to them as an individual. At each stage we were met by helpful and friendly people as we went to or from airports and safari game reserves. I quickly gave up thinking about the arrangements at all - it just happened. The personal service at each game reserve was lovely. In particular the smaller Madikwe reserve felt you were part of a family but left alone whenever you wanted. Both guides were very friendly and hugely knowledgeable - clearly so enthusiastic about what they do. The mix between the two lodges worked well. I look forward to booking again with Wayfairer.

Amisha   –  
United Kingdom UK
Visited: October 2018 Reviewed: Nov 19, 2018

Email Amisha  |  35-50 years of age  |  Experience level: 2-5 safaris

Thank you Wayfairer for working with us and arrange an amazing family holiday.
5/5

Hi, we had all our documents and details sent to us by email and post. All the information we needed was there.
We chose Riverdene lodge for our eastern cape safari. We would recommend this lodge to anyone with children especially under the age of 10. The lodge is beautiful set with only 9 rooms and a children's clubhouse with wall climbing and small zip wires. The children's centre seems almost entirely your child's with never more than a few children there at any one time and a small team exclusively there's to entertain them. The chef was happy to make most food requests. Our ranger Jess was brilliant. It is a really good way to introduce safaris to kids with no need to take antimalarials. Although it is a different experience to the Masa masa or the Serengeti we were pleasantly surprised by this safari experience as it had its' own charm. Thank you for Wayfairer for organising and the team at Riverdene lodge Shamwari for an unforgettable experience especially for our 8 year old. 

Dale Johnson   –  
United States US
Visited: November 2018 Reviewed: Nov 20, 2018

Email Dale Johnson  |  50-65 years of age  |  Experience level: 2-5 safaris

Complete Tanzanian Tour Package that Exceeded Expectations
5/5

This was the second time I used Wayfairer Travel this year for two amazing African adventures, and I would highly recommend their services in the future. With so many choices of parks, camps, lodges, hotels, etc., it can be a bit overwhelming in trying to research and plan an African safari on your own. Late last year my wife and I were trying to plan a trip to Namibia on our own, with only a few weeks before we planned to leave. I sent out a few inquires through Safari Bookings, and Wayfairer quickly responded, followed by a phone call to find out in more detail the type of trip we were hoping to have. I gave them a budget to work from and the resultant trip blew me away in the quality of the lodges, and the organization of the trip. So when some friends approached us earlier this year, wanting us to join them on an epic adventure to celebrate their 30 year wedding anniversary, I reached out again to Wayfairer Travel to help plan our latest trip.

We ended up visiting Tanzania, with stops in both Selous and Ruaha parks. I was reluctant at first to not visit the more popular parks up north, such as the Serengeti and Ngorongoro Crater, but we were happy to find an abundance of wildlife, great guides, and the feeling that we had the park almost all to ourselves. We followed up a week of safari's with beach time on Mafia Island and Zanzibar. The overall trip was well planned with all the details taken care of. When on our first morning in Dar es Salaam, our ride to the airport didn't show up, we grabbed a taxi to make sure we didn't miss our flight. An email to Wayfairer, and the issue was resolved and the cost of the taxi quickly reimbursed.

Overall, we were all very satisfied by the quality of the trip and the attention to detail that was put into the planning.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 161
  • 4 star 11
  • 3 star 0
  • 2 star 0
  • 1 star 1
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