Timely delivery of services and going extra mile to see if you are satisfied was impressive to me.
All I could say is that, Safari tour is efficient in its communication, they give feedback promptly, they are also ready to give suggestions/options where a certain requirement has failed. They are just not there to exhort money from their clients, but to give the best value for money. That said I would also like to commend on the fact, the after service followup was awesome; I felt really appreciated.