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Nicola   –  
Italy IT
Visited: September 2024 Reviewed: Jan 17, 2025

Email Nicola  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Nicola and not that of SafariBookings.
Very careful. Do not book with Nali Safaris
1/5

Our trip was a real nightmare.
We booked a tour of 4 people with car and driver with Nali Safaris for 17 days in September 2024 at a total cost of 9,000 euros which, as per the contract, were paid in advance.
All contacts were made through Pendy Masule, the owner of the agency.
After 4 nights from arrival in Namibia, we discovered that from that moment on all the subsequent hotels booked were not paid for and we had to make our own arrangements. You can imagine the dismay, amazement and trauma of all of us when we discovered this. The entrance fees to the parks, fuel, excursions and everything else provided for in the contract were no longer paid for; we were left with only the car with the driver and a thousand problems to face in order to continue the trip. A terrible experience.
I am writing after 3 months of returning because Pendy continued to claim that he had financial problems that were being resolved and that he would soon reimburse the 2400 euros that we had to pay to complete the trip.
As soon as we returned from the trip, all the documentation relating to the expenses incurred was sent to Nali Safaris and Pendy always assured that the reimbursement would be made shortly.
I do not know if we will ever get our money back or if Pendy has stolen from us but I certainly had a terrible experience with Nali Safaris and so that other people can avoid finding themselves in similar situations, I will report everything to the competent bodies and associations of the tourism sector in Namibia.

Average User Rating
1.0/5
Rating Breakdown
  • 5 star 0
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1
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  • All corporate and/or tour info is provided by Nali Safaris, not SafariBookings
  • The tours offered by Nali Safaris are subject to their terms & conditions