Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 80
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 83 Reviews
Sir Francis Canker Paco   –  
Spain ES
Visited: August 2019 Reviewed: Aug 30, 2019

Email Sir Francis Canker Paco  |  35-50 years of age  |  Experience level: first safari

Small is beautiful.. and it comes with great value for money!
5/5

I was driven to book my 17-day vacation in Kenya with Best Memory Safaris by the good reviews I had read online, and I was not disappointed.

Isaac, GM of Best Memory, contacted us personally from day one helping us to organize our safari and a few leisure days in Diani beach before coming back to the European Union.

Getting in touch with him to plan, arrange, make changes, get suggestions or ask any kind of question was as easy as to write a message on Whatsapp. This is a fact that you will appreciate in case the unexpected happens or in case you need to rearrange a service while already in Kenya. Indeed, a small agency allows for customized service and personal touch and communications. Isaac will be following and monitoring your safari (interacting with your driver) from remote everyday, calling your driver every evening or as often as needed just to make sure everything is running smoothly.

Isaac came to welcome us in Nairobi and also came to say goodbye to Diani, where we had the chance exchange few impressions and where we also gave him a few hints to further improve his program and services.

If I can give you readers and advice, please try to book a 4WD car (van or Jeep – we had a van and it worked out perfectly).

Also be aware of distances in Kenya: roads are not always as good as in the Western world and it takes much longer than expected to go from one place to another. Most parks are located in remote areas where dust roads and big potholes are the norm. But the animals will be waiting for you upon arrival.

AnnMarie Dentiste   –  
United States US
Visited: January 2021 Reviewed: Jan 17, 2021

Email AnnMarie Dentiste  |  50-65 years of age  |  Experience level: first safari

The best memory!
5/5

Went w my 3 sisters and 4 close friends on a private 13 day safari. When I started looking at Safaris and getting quotes, Issac was the only one who listened to what I wanted to do and he customized it to our needs. Not to mention his pricing was the best. It was a trip of a life time and everything went very smoothly! Hard to do w 8 women. Our guides Anthony and Steve were amazing and knew how to spot all the animals and drive us safely everywhere. Not once were we worried about our safety.
I can not say enough good things about how great they were and how they made our bucket list vacation come true and enjoyable.
All our camps that we stayed at were top notch, service was amazing and food was delicious.
Each camp and safari had a different experience and I think made it extra special.

You can not go wrong with this company!!!!

Ewa Stalinska   –  
Poland PL
Visited: May 2018 Reviewed: Oct 1, 2018

Email Ewa Stalinska  |  35-50 years of age  |  Experience level: first safari

unforgettable, we couldn't choose better
5/5

Our experience with Best Memory Safaris exceeded totally our expectations! It was unforgettable and and unbelievable time. Both the organization as well as the company of our driver were very professional and nice and the same time. Everything could be customized according to our needs, we could also change the plans on the road. Our driver knew the best spots to visit and was the best guide we could have!
The landscape in Kenya is really picturesque, kindness and hospitality of people making it the best place for holidays. My personal suggeitons would be to make your safari together with a group of friends or family, not to go with other group of tourist. And certainly, go with Best Memory Safaris, if you appreciate personal touch to your journey! Thank you Isaac and Mike!

Beat   –  
Switzerland CH
Visited: September 2017 Reviewed: Sep 28, 2017

Email Beat  |  35-50 years of age  |  Experience level: 2-5 safaris

Sympatic and flexible
5/5

I booked with best memory safaris for the first time. Everything was done perfectly and it worked without any problem.
Isaac is very flexible and makes good offers for safaris.

Federico   –  
Italy IT
Visited: July 2023 Reviewed: Dec 11, 2023

Email Federico  |  50-65 years of age  |  Experience level: 2-5 safaris

Great customer care and professionalism
5/5

We had a two weeks safari tour through 5 different parks, north west to south east of Kenya. All different, all great places. Wonderful accommodation and care for details. We had the same driver for the whole journey, very professional but also empathetic and engaged. We had a close look to all the big five, he knew what to look for and when.
Good comfort on the Rover.
The we finished the holiday with a week in a village south of Mombasa, relaxing and decompressing from the tour.
All in all great value for money.
Federico & Simona & 3 kids

Simon   –  
Germany DE
Visited: September 2023 Reviewed: Nov 2, 2023

Email Simon  |  20-35 years of age  |  Experience level: first safari

A dream come true (Safari in Kenya)
5/5

We have booked our honeymoon with Best Memory Safaris. The trip was excellent. It last 14 days including 8 days of safari, 5 days at the beach and 1 day for arrival and departure.

planning and booking
Our contact person for the organization and booking of the tour was Isaac Musyoki. We were requesting for our safari offer very late, only 3 weeks before the 1st game drive started. Despite this fact, in consultation with Isaac we have created a customized journey in less than one week of time. The booking process is characterized by a high level of flexibility. Even special wishes like meeting up with my wifes godchild would have been possible.

arrival
After our arrival at the airport in Nairobi, Kenya Isaac and Bernard Ngei, our game driver, picked us up directly to start the safari tours. The warm welcome immediately made us feel that we are in good hands. After Isaac left us in the city of Nairobi, we went on our tour together with Bernard.

game drives
Our ranger Bernard first took us to the national parks Lake Nakuru, Masai Mara, Lake Naivasha, Amboseli and Tsavo West before he drove us to Diani Beach. We have spent the whole 8 days of safari together with him and enjoyed every second of it. Together we drove approx. 2000 km through the country and its national parks. Usually we did two game drives a day. One in the early morning, starting between 6 am and 7 am., and one in the afternoon.
Due to the fact, that a safari trip probably stands and falls with the guide, we would like to share some of our impressions of Bernard:
a) He is very friendly, attentive and always cares about his guests, which means he is asking if a toilet stop is necessary or if there is still enough drinking water in the car to give a few examples.
b) He shapes the game drives flexible (i.e. weather-dependent) and is very regardful about his passengers. Whenever we needed a rest, i.e. after a long trip, he adjusted the time for the upcoming game drive.
c) He respects the habits and habitats of the animals. He knows how to provide an excellent view to the animals and the scenery for taking very nice pictures without disturbing the animals.
d) He is extremely experienced (> 25 years of safari tours) and therefore gained so much knowledge about his home country Kenya and its animals.
e) Moreover he understands and predicts the behavior of the animals. That’s why he is always one step ahead of many other game drivers to get the best views to the animals for his passengers. He acts absolutely far-seeing.
f) He does not overload the passengers with too much information about the animals. He doses information the right way and is also a good listener when talking with each other.
g) He is cross-linked to so many people across Kenya. It is unbelievable. It seems like he is knowing every person in Kenya.
h) He is multilingual. He speaks Swahili and the other languages spoken in Kenya (native languages). Furthermore he speaks excellent English (2nd native language) and also German. Probably he is even speaking more languages that we did not find out.
i) He knows the limits of his land cruiser (recommended) and the conditions of the roads. That’s why we always felt very safe.
j) He helps in every situation and clarifies that vegetables are washed with drinking water in the accommodations we have been.

Bernard Ngei made our honeymoon very special. Every second with him was so much fun. We really enjoyed our community.

accommodations
We have stayed in high standard tent camps and lodges, that were very clean, provided a wide range of meals and had a very friendly and helpful staff.

departure
A business-partner of Best Memory Safaris brought us from our hotel in Diani Beach to the airport of Mombasa, from where we flew home with all these beautiful memories in our bag.

conclusion
If you are planning to do a safari tour, book with Best Memory Safaris. The name says it all. They get a five star rating from us.


Manu Chacko   –  
United States US
Visited: December 2022 Reviewed: Jan 15, 2023

Email Manu Chacko  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing experiences in beautiful Kenya
5/5

We have taken many trips around the world mostly using travel agencies. However, we decided to try and hire someone locally this time around which was daunting and a bit scary. After much research online, we narrowed down our options to a handful of companies and finally decided on "Best Memory Safaris' mainly because of high reviews at first and later because it was so easy to tailor the trip to our needs and wants, the highly rated accommodations and the excellent customer service we received from Issac. I am so glad we made this choice!
From our pickup at the airport at 5:00AM on day #1 to our drop off after 12 days of safaris went without a hitch and was probably one of the best trip we have made. The experience was above and beyond what we expected. The accommodations were beautiful, clean, safe and we were always met with friendly staff and the food was amazing.
One of the best parts of the trip was our guide Michael without whom I am not sure we would have seen the wildlife we saw and experienced numerous awe inspiring moments almost every single day. We never once felt rushed or unsafe during the trip. Michael was an excellent safe driver which we were thankful for after seeing some drivers racing by us!! He knew the ins and outs of all the six parks we visited and has excellent knowledge of the wildlife.
We experienced amazing moments such as a pride of lionesses with their cubs lazing around, two lionesses sleeping while the cubs played in a nearby bush, three male Lions probably guarding their pride, a mating couple just next to our jeep etc etc. We even experienced a Lion guarding his overnight hunt which was a buffalo and a wildebeest!! It was amazing to see herds of beautiful elephant families passing right by us, behind our accommodations (with electric fences) etc etc almost daily. We saw two types of rhinoceros with their families, different types of giraffes, buffalos, hippos, antelopes, flamingos, pelicans and other birds, we saw one beautiful cheetah walking in the savannah, but the most amazing of all was when we saw a cheetah kill towards the end of our trip. We saw it lay eyes on its prey a poor dik-dik, lay in wait for it, capture it and enjoy its meal!! Michael somehow hear about this cheetah sighting and got us there in time to see it all!! Asantae Sana Michael.
Almost forgot the beautiful people of Kenya we met along the way including the two Maasai bomas. Unforgettable trip!

Alan Whatley   –  
United States US
Visited: January 2022 Reviewed: Mar 2, 2022

Email Alan Whatley  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent experience, can’t imagine better value for money
5/5

Highly recommend best memories Safaris for a customized and personalized experience.
Best memories did a fantastic job from start to finish, they picked us up at 1 AM in the morning from Nairobi airport and dropped us back to the airport at the end of our trip in Mombasa. Our driver was Anthony and he did a phenomenal job, extremely knowledgeable of the terrain, areas and wildlife, When you spend up to 12 hours a day in a vehicle with someone you don’t know could be uncomfortable but Anthony has a great personality and we quickly felt very comfortable with him.
We did an eight day Safari, one day in Lake in Nakuru, 4 days In Masa Mara Then Amboseli followed by Tsavo East. Followed by four days at the Diani beach near Mombasa.
I will be honest with you, I was very skeptical of dealing with an small local business that has a PO Box for its address and requires payment by wire transfer. Everything above was setting off red flags that I could be being scammed, but it couldn’t be further from the truth, Isaac was fantastic dealing with the many changes I made to the itinerary in the months leading up To our arrival.
We are planning to use best memories safaris on our return in January 2024, you are not going to find a better value for your money anywhere else.

Sandy Edge   –  
Saudi Arabia SA
Visited: July 2021 Reviewed: Aug 12, 2021

Email Sandy Edge  |  50-65 years of age  |  Experience level: first safari

Amazing Tour Operator
5/5

I organised an 8 day safari through Best Memory Safaris visiting Tsavo East, Amboseli, Lake Naivasha and Maasai Mara.
I had approached four companies through safaribookings.com that offered similar Safaris but I wished to visit the Parks in reverse order.
Best Memory were by far the most responsive and attentive to my requests.
They answered all of my queries concisely and amended the Safari to suit our needs.
Isaac also came and met with us prior to the Safari which was great.
The actual Safari was amazing. Our driver Shem had 23 years experience in Safari driving. He was super knowledgeable as well as being courteous and a safe driver.
The accommodation was also great.
I would highly recommend Best Memory Safaris to anyone wanting to arrange a Safari in Kenya. They are super professional and excellent quality.

Angelescu Adrian   –  
Romania RO
Visited: December 2019 Reviewed: Feb 7, 2020

Email Angelescu Adrian  |  50-65 years of age  |  Experience level: 2-5 safaris

Great tour operator. Exceeded my expectations!
5/5

I had a good communication with the manager, Isaac and a great time with our driver and guide, Anthony! The experience was great and the company is professional. We did not encounter any trouble with the lodging or local staff. Also got to spot lots of game, in the 4 parks we traveled! I warmly recommend this team and tour operator!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 80
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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