Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 80
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 83 Reviews
Daniela   –  
Italy IT
Visited: January 2020 Reviewed: Mar 6, 2020

Email Daniela  |  20-35 years of age  |  Experience level: first safari

Good expirience
4/5

Good driver, staff kind, land cruiser confortable, camps for accomodation very nice. A beautiful expirience.

Kiran Syed   –  
United Kingdom UK
Visited: September 2019 Reviewed: Sep 28, 2019

Email Kiran Syed  |  35-50 years of age  |  Experience level: first safari

Recommended!
4/5

After checking a few reviews online I decided to get in touch with best memory safaris to book our holiday of a lifetime. From my initial contact with Isaac (owner) to the run up to our departure date, best memory were very accomodating, from answering questions to working the package around us. I explained what we were looking for (1 week safari, 1 week beach) and Isaac came up with the perfect itinerary. He was more than happy to find us alternatives to parts of the itinerary that we weren't happy with and was always quick to reply. We arrived in Nairobi after which we were to start the safari the following day. We were picked up (though late) by Steve who was to be our driver/ guide for the week at which point we also met Isaac. Lovely friendly guys. We had the most remarkable experiences of our lives during the first week of the safari's. The accomodation that Isaac had arranged was beyond what we were expecting and overall we had a wonderful experience which will stay with us for the rest of our lives. Steve was pleasant throughout our trip and let us enjoy our time without us feeling we had a third person with us. Though I wish he was a little more enthusiastic, as were we, about the trip and experiences, especially coming to the end of the safari week. We started the second week in Mombasa and again were not disappointed with our choice of hotel. We had a wonderful stay and a lovely experience dealing with Isaac and Best memory safaris as a whole and would definitely recommend to others.

Alfonso & Margarita   –  
Spain ES
Visited: November 2018 Reviewed: Dec 31, 2018

Email Alfonso & Margarita  |  35-50 years of age  |  Experience level: over 5 safaris

Good quality/price
4/5

The communication with Isaac, the manager of Best Memory Safaris, was easy from the beginning. The vehicle was a 4x4 Toyota van (a little dated but nice anyway), with lift roof to see better the animals. Inside de van was a little camping fridge with fresh water bottles, and two sockets to charge your electronic stuff.

Xinyi   –  
France FR
Visited: October 2024 Reviewed: Nov 16, 2024

Email Xinyi  |  35-50 years of age  |  Experience level: first safari

Exceptional, professional, reliable, attentive, trustworthy
5/5

We couldn’t be happier with our experience with this agency (Isaac) during our trip to Africa. From start to finish, everything was incredibly well-organized and exactly as promised, which made the journey completely stress-free. The agency was highly reliable and exceptionally flexible in accommodating our needs. The value for money was outstanding—every hotel and itinerary detail matched our expectations, and it was clear that a lot of thought had gone into planning this trip to give us the best possible experience.

Our 10-day safari and 5-day beach stay were nothing short of perfect, providing our entire family with some of our BEST memories :)Patrick, our guide, was absolutely fantastic. He had a unique talent for spotting wildlife, which allowed us to see an impressive variety of animals up close. This made the safari experience especially exciting and unforgettable.

Thank you to the team for making this such a memorable trip for all of us. We would highly recommend this agency to anyone looking to explore Africa with both reliability and flexibility at a great value.

Roberto   –  
Italy IT
Visited: August 2024 Reviewed: Sep 8, 2024

Email Roberto  |  20-35 years of age  |  Experience level: first safari

Very good accommodations
5/5

We really enjoyed our experience with Isaac and Michael: very good choices of both parks and accommodations, our driver Michael explained very clearly facts about nature, people and animals.
The only negative point is that some transfers between places required a really long drive.

Angela   –  
United States US
Visited: February 2024 Reviewed: Aug 9, 2024

Email Angela  |  50-65 years of age  |  Experience level: 2-5 safaris

Second safari was perfect too!
5/5

This was my second safari with Isaac. The first time was with middle age women. The second with me and young adults. He tailors the safari perfectly and takes care of everything. Truly door to door service. His guides are wonderful. I am not sure how they do it, but it seems that they are the very best at anticipating not just where the big 5 are, but what will be the best viewing angle. I actually felt sorry for some of the other visitors whose guides were not as clever. The guides are so knowledgeable. Isaac customizes the tour so that it is truly the trip of a lifetime.

My brother and his family spent far more and saw far less. This safari is definitely a bargain- staying in the same glamorous camps.

Yumna B   –  
United Arab Emirates AE
Visited: July 2024 Reviewed: Jul 31, 2024

Email Yumna B  |  35-50 years of age  |  Experience level: first safari

Great Experience- well organized
5/5

we just returned from our 12 day trip in Kenya, it was an amazing experience , we started in Nairobi and moved everyday or other day to a new destination, our trip ended in Diani beach where we spent two days enjoying the Indian ocean.
I have planned the trip with Isaac, who was super responsive and considerate of my requests, he met us on our arrival at the airport with our Guide Ngai.
Ngai was our guide , our driver and our friend for the 11 days we spent in Kenya, he was an amazing guide who went out of his way to make sure we complete our trip as planned . he was so accommodating specially with our young kids, he knew all the parks and all the spots where we can see the animals, we were lucky to see all the BIG 5, he was extremely organized and considerate . he explained everything ahead of time and was very punctual.
I highly recommend Ngai and Best Memory Safaris, they both made our trip successful and made us fall in love with Kenya.

James   –  
United States US
Visited: July 2024 Reviewed: Jul 17, 2024

Email James  |  35-50 years of age  |  Experience level: first safari

Once in a lifetime experience!
5/5

We had a wonderful time on our safari, and Patrick was an excellent guide. We felt 100% safe the entire time, and saw plenty of wildlife. A highlight were the hippos that walked almost up to our hotel room!

This was great value for our money--there is no need to spend more. The camps were very comfortable, and I got into the rhythm pretty quickly, with tea at 3 pm and a bonfire at 7 pm every night.

Starting in Nairobi and ending at Diani Beach made a lot of sense for us, as we were able to add some beach time after our safari, as well as have a bit of time to get to know Nairobi.

I would strongly recommend this for other families looking to have a memorable and educational vacation.

Dev   –  
Canada CA
Visited: April 2024 Reviewed: May 29, 2024

Email Dev

Perfect experience
5/5

Thank you so much best memory safaris, everything was organized perfectly, Isaac & Patrick are the best 👍

Federico   –  
Italy IT
Visited: July 2023 Reviewed: Dec 11, 2023

Email Federico  |  50-65 years of age  |  Experience level: 2-5 safaris

Great customer care and professionalism
5/5

We had a two weeks safari tour through 5 different parks, north west to south east of Kenya. All different, all great places. Wonderful accommodation and care for details. We had the same driver for the whole journey, very professional but also empathetic and engaged. We had a close look to all the big five, he knew what to look for and when.
Good comfort on the Rover.
The we finished the holiday with a week in a village south of Mombasa, relaxing and decompressing from the tour.
All in all great value for money.
Federico & Simona & 3 kids

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 80
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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