Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 161
  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 166 Reviews
Toby   –  
Hong Kong HK
Visited: October 2024 Reviewed: Oct 20, 2024

Email Toby  |  50-65 years of age  |  Experience level: 2-5 safaris

Top of Uganda travel agent
5/5

A year and a half ago, I planned a month-long trip with my wife to three African countries, including Kenya, Tanzania and Uganda. After searching for travel information on the Internet and contacting many travel agencies, I finally chose to take a ten-day trip to Ngoni Safari Uganda after comparing the itinerary, price and reputation. The itinerary includes Bwindi Impenetrable National Park, Queen Elizabeth National Park, Murchison Falls National, etc.

Sedrick, the person in charge of Ngoni Safari, responded promptly and gave me a lot of useful accommodation information and itinerary suggestions. They also confirmed the information with me many times before the trip so that I was fully prepared! Although my flight was delayed due to visa issues when I entered Uganda, Sedrick and tour guide Eddy contacted me immediately and provided assistance, including changing itinerary, accommodation, etc. So that our trip will not be delayed. I deeply appreciate Ngoni Safari's adaptability and handling, and provided us with high-quality vehicles and accommodation at an affordable price.

Eddy is a punctual, helpful, polite tour guide and driver with professional knowledge of all wildlife! His driving skills are top notch, fast, safe and comfortable! He speaks multiple languages โ€‹โ€‹including English, Russian, Spanish, French and various tribal dialects. He has a deep understanding of the history, national conditions and people of Uganda, and is often willing to share interesting things he knows with you! During the trip, he often took the initiative to assist us in shooting, and we always enjoyed the interaction with Eddy during the trip. He was very thorough and explained everything clearly to us. Due to the unforeseen changes in Gorilla Tracking's itinerary, he had to drive for up to 10 hours to send us back to the hotel in Entebbe before the end of the trip. Eddy made proper arrangements for us. We would like to express our sincere thanks to Eddy for this๐Ÿ˜˜๐Ÿ˜˜๐Ÿ˜˜๐Ÿ˜˜
Although there were some setbacks and unsatisfactory things during our ten-day journey in Uganda, with the assistance and companionship of Sedrick and Eddy, we completed a wonderful and unforgettable travel experience, which made me feel the friendliness and enthusiasm of the Ugandan people. Thank you again Ngoni Sedrick from Safari and tour guide Eddy. If you want to travel to Uganda, Ngoni Safari is your trustworthy professional travel company! Eddy can give you a different travel experience!

Natalia   –  
Russia RU
Visited: September 2024 Reviewed: Oct 19, 2024

Email Natalia  |  35-50 years of age  |  Experience level: first safari

Excellent
5/5

It was my first time in Uganda and i love it. I travelled with NGONI Safaris Uganda and everything was arranged perfectly.
The diamond of this travel was our guide Eddy, well organized and knowledgable. When you travel with him, you feel safe and cared!
Thank you for everything!

Angie   –  
Puerto Rico PR
Visited: October 2024 Reviewed: Oct 8, 2024

Email Angie

Beyond excellent
5/5

The tour guides were excellent and very knowledgeable. Also they were very helpful in every way. We were 8 people and we all recommend their company.

Ita   –  
Singapore SG
Visited: September 2024 Reviewed: Oct 3, 2024

Email Ita  |  35-50 years of age  |  Experience level: first safari

Great Kenya experience
4/5

Seven of us went on an eleven-day safari trip to Kenya-Tanzania. Our local guide in Kenya was attentive and highly enthusiastic both in terms of searching for wildlife and in interacting with us. We had an impressionable and thrilled experience for the 6-day Kenya safari.

We could not enjoy Lake Manyara National Park in Tanzania due to persistent flooding of the lake. The 2-3 hours morning could consider alternative instead.

Rafael Morales   –  
United States US
Visited: September 2024 Reviewed: Sep 28, 2024

Email Rafael Morales  |  20-35 years of age  |  Experience level: first safari

Excellent
5/5

We had an amazing experience. Sedrick went above and beyond to help us with our needs as we lost our connection flight. The tour itself, accommodations, and driver (Chris) were fantastic. Sedrick even helped us to recovered our bags as they were missing due to the flight change. I fully recommend Ngoni Safari, we felt safe all the time and the payment was super straight forward.

Neja   –  
Slovenia SI
Visited: September 2024 Reviewed: Sep 15, 2024

Email Neja  |  20-35 years of age  |  Experience level: 2-5 safaris

Very good value for money, we had a luxury experience for the price of a budget tour.
5/5

We did an 8-day Uganda safari with them and were very satisfied.

Guide Reagan was great, we saw so many animals at secret spots around the parks. Lodges were superb and the Land Cruiser was comfy.

Their local knowledge was very helpful in making the most out of our time.

I'd recommend this agency to anyone who want someone they can trust.

Irenej   –  
Slovenia SI
Visited: September 2024 Reviewed: Sep 15, 2024

Email Irenej  |  20-35 years of age  |  Experience level: 2-5 safaris

10/10. Very professional company with great guides, vehicles and local knowledge.
5/5

With Ngoni Safaris we had a 10/10 experience.

We booked directly with them about 6 months before the trip. They were helpful with tailoring the trip to match our wishes and budget exactly and provided honest information, which was harder to find among other companies.

We did a 8-days trip, covering Ziwa rhinos, Murchison, Queen Elizabeth, Kibale, Bwindi and Lake Bunyoni.

So they only do private tours and only use their own Land Cruisers, which are in good shape (I think they have a fleet of around 10 vehicles).

Our guide was Reagan and he was wonderful the whole time, trying to make us feel as comfortable as possible. He had amazing local knowledge of all the parks (having spent lot's of time there in guiding courses), so he would always know local guards and staff - which provided to be crucial in getting info about best spots for seeing animals. We saw everything possible, even the very elusive leopard in some of the most remote areas of the park with very hard roads to tackle. In Murchison we saw like 8 lions, in Queen Elizabeth 4 of them (they were mating, hunting and also climbing trees), not to mention all in all many giraffes, antelopes, elephants, hippos, crocodiles and other stuff. Reagan really knew evwry single place of where you could be expecting them and usually we were even the first one to spot them among other vehicles. So really, local knowledge came as a victory.

Other activities were amazing - we saw chimps and gorillas, which were both absolutely crazy and unforgettable experiences. There's practically a 100% chance you will see them when you go for tracking - they always make you find them as they have trackers following them from early morning, so they always know where they are.

Lodges - I have to pause here - they were superb. Everywhere we were in luxury lodges - also after talking with different guides from different companies, it seemed that they were the very best options in the areas for a variety of reasons. Simply amazing, next level.

What's interesting here - Ngoni offered this trip (being a luxury private experience with luxury lodges) for the virtually same price as some other companies would for a group budget tour, with a safari van and camping. So I was even a bit suspicious about it, but everything was just perfect.

It's fair to mention that we did have some minor issues with the car, but Reagan sorted them out with local mechanics in a time that didn't really affect our activities, so it was pretty impressive overall, the support network they seem to have all around the country.

Another thing necessary to mention that wasn't great was communication from mr. Sedrick - sometimes I wasn't really sure where we were standing. But as I've read in previous reviews that he was like that, it somehow eased me a bit and in the end everything was fine.

So all in all - Ngoni is a great company with great guides and reputation great value for money and I absolutely recommend them for your African experience.

Julie   –  
United States US
Visited: September 2024 Reviewed: Sep 12, 2024

Email Julie  |  65+ years of age  |  Experience level: first safari

Great trip with Ngoni!
5/5

Ngoni safaris (guide David) took us on a great trip through Uganda. Our Kenyan tour operator did not purchase our gorilla permits as promised. Although we had to pay twice, David and Ngoni assured that we had a great trip and were able to have an amazing gorilla experience. David was knowledgeable, patient and kind throughout our Uganda trip. Highly recommended!

Saibal Sen   –  
United States US
Visited: August 2024 Reviewed: Aug 31, 2024

Email Saibal Sen  |  50-65 years of age  |  Experience level: over 5 safaris

Very customer oriented, excellent experience!
5/5

I found Ngoni Safaris Uganda on safaribookings.com, my first such booking outside of the well know safari outfits like Wilderness, Mfwe, etc. I was a bit apprehensive, but my fears were unfounded and it cost a fraction of what the big outfits charge.

Starting with the owner, Sedrick, everyone is very customer oriented and work tirelessly. We were impressed with the fact that Sedrick bothered to meet us at our hotel at 5:30AM even though an assigned driver-cum-guide was going to pick us up.

We had an amazing driver-guide, Darius for the 4 days, 3 night trip. Besides going for the Gorilla trek in Bwindi, we wanted to do a bit of birding and had requested for a guide who understands birding. And Darius knew birding quite well. He even hired a local guide in Bwindi to bird walking thru the community around Bwindi.

Darius was a very good driver, driving the 9.5 hrs from Entebbe to Bwindi and back. We enjoyed the conversations we had over the 4 days and we wish him the best. He introduced us to some local food which were excellent!

Sedrick selected this amazing small lodge in Bwindi, which we found to have one of the best staffing and service in our experience.

On the way back, we stopped for a night in Lake Mburo to do some birding. We had good sighting early morning around the lake next morning.

On a very short notice, Sedrick organized a trip to the Magamba swamp in Lake Victoria to see the Shoebill bird as well as some other birds. It involved picking us from the hotel, drive 20 minutes to the harbor, board a private fishing boat with an outboard motor, travel 45 minutes to the swamp, transfer to a narrow boat that can navigate the narrow channels of the swamp with Wilson, the birding guide, who had arrived earlier to locate the Shoebill's location. We had a wonderful time photographing the bird and other birds as well. It was another wonderful birding trip!

There was a small problem with the air conditioning in our safari vehicle, which Darius took pains to get it fixed in between. Most of the time, we didn't need AC, but there was a time on the way back, when it was warming up.

I highly recommend any outfit where Sedrick is.

Shafiqa   –  
Oman OM
Visited: August 2024 Reviewed: Aug 28, 2024

Email Shafiqa  |  65+ years of age  |  Experience level: first safari

Very organized, efficient , helpful and knowledgeable tour operator.
5/5

The service was excellent, reliable and it is great cale for money.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 161
  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 0
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