Reviews

Sort By: Date Most Helpful Rating 11-20 of 168 Reviews
Saibal Sen   –  
United States US
Visited: August 2024 Reviewed: Aug 31, 2024

Email Saibal Sen  |  50-65 years of age  |  Experience level: over 5 safaris

Very customer oriented, excellent experience!
5/5

I found Ngoni Safaris Uganda on safaribookings.com, my first such booking outside of the well know safari outfits like Wilderness, Mfwe, etc. I was a bit apprehensive, but my fears were unfounded and it cost a fraction of what the big outfits charge.

Starting with the owner, Sedrick, everyone is very customer oriented and work tirelessly. We were impressed with the fact that Sedrick bothered to meet us at our hotel at 5:30AM even though an assigned driver-cum-guide was going to pick us up.

We had an amazing driver-guide, Darius for the 4 days, 3 night trip. Besides going for the Gorilla trek in Bwindi, we wanted to do a bit of birding and had requested for a guide who understands birding. And Darius knew birding quite well. He even hired a local guide in Bwindi to bird walking thru the community around Bwindi.

Darius was a very good driver, driving the 9.5 hrs from Entebbe to Bwindi and back. We enjoyed the conversations we had over the 4 days and we wish him the best. He introduced us to some local food which were excellent!

Sedrick selected this amazing small lodge in Bwindi, which we found to have one of the best staffing and service in our experience.

On the way back, we stopped for a night in Lake Mburo to do some birding. We had good sighting early morning around the lake next morning.

On a very short notice, Sedrick organized a trip to the Magamba swamp in Lake Victoria to see the Shoebill bird as well as some other birds. It involved picking us from the hotel, drive 20 minutes to the harbor, board a private fishing boat with an outboard motor, travel 45 minutes to the swamp, transfer to a narrow boat that can navigate the narrow channels of the swamp with Wilson, the birding guide, who had arrived earlier to locate the Shoebill's location. We had a wonderful time photographing the bird and other birds as well. It was another wonderful birding trip!

There was a small problem with the air conditioning in our safari vehicle, which Darius took pains to get it fixed in between. Most of the time, we didn't need AC, but there was a time on the way back, when it was warming up.

I highly recommend any outfit where Sedrick is.

Shafiqa   –  
Oman OM
Visited: August 2024 Reviewed: Aug 28, 2024

Email Shafiqa  |  65+ years of age  |  Experience level: first safari

Very organized, efficient , helpful and knowledgeable tour operator.
5/5

The service was excellent, reliable and it is great cale for money.

Nafla   –  
Oman OM
Visited: August 2024 Reviewed: Aug 28, 2024

Email Nafla  |  65+ years of age  |  Experience level: 2-5 safaris

Ngoni has given us a wonderfully memorable trip of a lifetime.
5/5

Sedrick, the owner, was helpful and responsive to our every wish. He upgraded our hotels to ensure we were comfortable. And Amza our guide, was knowledgable, patient and supportive of us, ensuring we were comfortable, safe and enjoying everything in Rwanda. We are already planning another trip with Ngoni, this time to Uganda. I highly recommend Ngoni.

Mike   –  
Canada CA
Visited: August 2024 Reviewed: Aug 26, 2024

Email Mike  |  50-65 years of age  |  Experience level: first safari

Ngoni Safaris provides the ultimate Uganda Safari experience!
5/5

From the moment we were picked up at the airport until the end of our 10 day Uganda Safari, our trip with Ngoni Safaris was nothing short of amazing.

Our guide Allan was awesome. He knows so much about Uganda, and the various animals and birds you may encounter along the trip. He loves what he does and his passion for the Uganda Safari experience was inspiring. Allan may also have the best eyesight of anyone I've ever met which is helpful when spotting wildlife from the road. If you're lucky to go on Safari with Allan you will have a wonderful time.

We arrived in Entebbe a day early and we're thrilled that Ngoni planned an extra tour of Kampala with Allan during our free day.

Over the following 10 days we experienced everything we could have imagined and so much more. Sedrick Bwire and his team at Ngoni have curated a perfect mix of wildlife safari experiences, cultural and historical tours and a few other fun stops along the way. The lodges ranged from rustic to luxurious but always had incredible staff, amenities, service and security. The delicious local food, along with other international offerings were some of the best I've ever had.

It's hard to believe we coordinated this entire journey with Sedrick over WhatsApp. He answered dozens of our questions and even came to meet us before we left Kampala.

We will be sharing our itinerary with all of our friends and highly recommend Ngoni Safaris for your African adventure.

Giuseppe   –  
Italy IT
Visited: August 2024 Reviewed: Aug 26, 2024

Email Giuseppe  |  35-50 years of age  |  Experience level: first safari

Excellent! Unforgettable trip
5/5

After many researches on internet, we decided to book our trip with Ngoni Safari. In particular, thanks to their reviews and their post on social medias. Sedrick, the TO owner, is very responsive on Whatsapp since the very beginning providing you a draft itinerary and allowing you to personalize it, if necessary. The price is in line with main competitors but I positively highlight that include entrance fees to all the parks included in the itinerary. It's worth mentioning that all the proposed lodges were located near the main parks/trekking entrance (no more than 5 minutes from the Chimps and Gorillas trekking), with a good value for money.
After booking confirmation, you will receive support directly from Sedrick with all the tips you need to be prepared for your trip.
A special thanks goes to the Allan, our driver, who made our 8-day trip in Uganda unforgettable. His passion for wildlife and nature, other than his excellent driving skills, made our journey even more memorable. Thanks to Allan we had also the chance to taste local street food (Ugandian rolex) and local fruits. During our trip, he was very flexible in rearranging the daily schedule to suit our wishes and allowing us to see as much as possible.

We highly recommend Ngoni Safari for anyone seeking a genuine Uganda trip.

TW CHOO   –  
Singapore SG
Visited: August 2024 Reviewed: Aug 24, 2024

Email TW CHOO  |  20-35 years of age  |  Experience level: first safari

A Perfect Holiday In The Pearl Of Africa
5/5

My first trip to the continent spanned about 9 days and I would say it was one of the best trips I have ever been on.

Ngoni Safaris provided a wonderful guide, James, who is very knowledgeable and skilled with past experience working in the national parks as well. He knew how to locate animals and spent time to educate me on the behaviors and adaptations of the various wildlife spotted during the trip. He was also always very helpful and took very good care of me. It was a joy to have been able to travel with him while I was in Uganda. James' capabilities and service alone warrants this experience the "Excellent" rating it has received from me.

The accommodation was all quite comfortable and enjoyable with nice food. The vehicle was spacious and comfortable. Overall, I felt quite safe with the travel arrangements.

Uganda is a beautiful country. I cannot wait to visit it again someday.

Giuseppe Maraziti   –  
Italy IT
Visited: August 2024 Reviewed: Aug 23, 2024

Email Giuseppe Maraziti  |  50-65 years of age  |  Experience level: 2-5 safaris

A very serious and professional company
5/5

I spent 1 week around Uganda parks, and NGONI organized all things perfectly! Scheduling was arranged in the better way, and accomodations were always amazing and very confortable. Our guide and driver David managed in excelent way all situations, and he was very helpful in many occasions!
During the planning of the tour, Sedrick, the Ngoni Safaris owner, was always quick to answer any questions and provide any clarifications requested.
If I will be back to Uganda, I surely will contact again NGONI!
And I surely recommend NGONI to everyone wants to explore Uganda!
I think that NGONI Safaris and its personnel are They are a guarantee of seriousness, professionalism and attention to the customer!
Thank you NGONI!

Ángel B.   –  
Spain ES
Visited: August 2024 Reviewed: Aug 15, 2024

Email Ángel B.  |  50-65 years of age  |  Experience level: over 5 safaris

18 Uganda trip with Ngoni. Excellent
5/5

After many search, we decided to to our trip in Uganda with ngoni. Excellent choose. Very profesional, good car, excellent guide (Eli), managing very quick when we had to adapt the travel needs. In top of the most popular destinations (Queen, Gorillas, Murchison, sippi, Jinja rhinos,….) we went to visit karamonja in Moroto. It is a must!! Don’t loose! Lideró also, we far from tre traditional trip, is other destination we liked a lot. Ngoni helped us to fill Africa as never we had (and we have been traveling for 15 African countries. If you need any advise, contact me in private

VJ   –  
United States US
Visited: July 2024 Reviewed: Aug 1, 2024

Email VJ  |  20-35 years of age  |  Experience level: over 5 safaris

Incredible tour guide, unforgettable experiences
5/5

We spent 9 unforgettable days in Uganda, immersing ourselves in its incredible wildlife and natural beauty. The highlights of our trip were undoubtedly the tours to see the chimpanzees and gorillas. These encounters were awe-inspiring, providing us with a rare and intimate look at these magnificent creatures in their natural habitats. In addition to the primates, we also saw elephants, lions, leopards, and many other remarkable animals, making each day of our journey thrilling and memorable. We always felt safe and relaxed, allowing us to fully enjoy the experience.

What went really well:
* Eddy, our guide, was phenomenal. He was highly experienced, knowledgeable, organized, and extremely considerate. As a veteran in the industry, he remains to be enthuisatic about animals. In the park, he amazed us by spotting animals from great distances. Outside of the park, he arranged the trip seamlessly, ensuring there were no unnecessary surprises. Among the safari guides we've worked with in various countries, including Kenya, Tanzania, South Africa, and Zimbabwe, Eddy provided the absolute best service. We could feel his passion on this job and he always strive for excellence. I highy suggest you reach out to him if you want to explore Uganda.
* The chimpanzee trekking and gorilla trekking in Kibale national park and Bwindi national park are incredible. The guides are professional and caring, providing a safe and exciting experiences. We did not need to hike for a long time before seeing the gentle giants. The silverback gorillas moved towards us and sat within 20 feet, eating and resting. The experience was phenominal.

What went good:
* The itinerary provided by Ngoni was overall reasonable. We opted for the mid-range accommodations listed on the website without much customization. Their pricing is very competitive compared to other agencies offering similar tours and accommodations.
* One highlight was the Turaco Treetops lodge in Kibale National Park, which was not initially on the itinerary but was offered as a free upgrade by Ngoni. The rooms were comfortable, and the food was delicious. The nature walk offered by the hotel exceeded our expectations, allowing us to see monkeys, numerous birds, and butterflies. The Buffalo Safari Lodge near Queen Elizabeth National Park was also top-notch.
* While some other lodges we stayed at were not as fantastic, they were adequate for the price. However, the lodge at Murchison Fort was quite far from the park, and the road to it was extremely rough. I recommend working with the agency to find an alternative, even at a higher price.
At Rushaga Gorilla Camp, which is a nice lodge overall, be cautious about charging devices in your room. We were alarmed to see smoke coming from our chargers due to the lodge generating its own power because of the unstable power grid in the area.
* Above all, you pay for what you get and I believe Ngoni offer better accomodations in general compared to other agencies I communicated with. If you value comfort more, do not hesitant to discuss with the agency to find better options.

What coul've been better:
* When we booked the trip, we specifically requested the Gorilla Habituation Program (4 hours and $1500 pps) and were assured by Ngoni that everything was reserved. However, a day before the trek, we were informed that only one permit had been secured and that they were unable to obtain the second one for some reason. Our disappointment was not due to the unavailability of the permit, as we understand how difficult it is to secure. Instead, it stemmed from the fact that Ngoni initially claimed everything was booked, only to later tell us otherwise. This inconsistency broke our trust and expectations. If they had been transparent from the beginning, informing us that only one permit was secured and they were trying their best to obtain the second, we would have been more understanding. The team sincerely apologized after it happened and refund the difference between the Habituation Program and normal one hour Gorilla trekking.
* Before making the payment, Ngoni responded to my emails very promptly. However, after paying the deposit, his responses became noticeably slower on both email and WhatsApp. This wasn't a major issue for me, but I wanted to mention it in case it's something you might care about.

The tour provided by Ngoni was almost perfect and offered great value for money. If we consider it as a 10-day Uganda tour with one hour of gorilla trekking, it truly exceeded expectations. You couldn't ask for more. I still recommend Ngoni as long as you are not too picky about the communications.

While Kenya and Tanzania frequently come to mind when discussing East African safaris, and Rwanda is renowned for its gorilla tours, Uganda remains underrepresented on social media. This makes Uganda a hidden gem for safari enthusiasts. I highly recommend visiting Uganda, especially for those interested in gorilla and chimpanzee tours, for a truly unique and extraordinary safari experience.

Luke and Lucia   –  
Australia AU
Visited: July 2024 Reviewed: Jul 29, 2024

Email Luke and Lucia

Incredibly organised, professional and beyond our expectations.
5/5

We recently completed an incredible 8-day tour with Ngoni Safari Company for our honeymoon, and it was an experience we’ll cherish forever. Every detail of the trip was thoughtfully arranged, making for a seamless and enjoyable adventure.

A standout feature of our journey was the gorilla trekking experience. Observing these majestic creatures up close, including a very new baby gorilla, was a once-in-a-lifetime event that left us in awe. Additionally, spotting a baby leopard was an exhilarating surprise that added to the excitement of our safari. This was all thanks to our guide David. It was actually the first time he has ever seen one in his 9 year experience and he went above and beyond to reach our want of seeing baby animals.

Our guide, David, was exceptional. His professionalism, deep knowledge, and passion for wildlife greatly enriched our experience. David’s expertise and attentive nature made our journey even more memorable, and his dedication to ensuring we had the best possible experience did not go unnoticed.

Ngoni Safari Company delivered outstanding service throughout our trip. The accommodations were comfortable and well-chosen, and the entire tour was expertly organised

We highly recommend Ngoni Safari Company for anyone seeking a genuine African safari experience in Uganda.

Average User Rating
5.0/5
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