Reviews

Sort By: Date Most Helpful Rating 21-30 of 166 Reviews
Akif   –  
Switzerland CH
Visited: July 2024 Reviewed: Jul 16, 2024

Email Akif  |  35-50 years of age  |  Experience level: 2-5 safaris

Unique experience with NGONI that you will always remember
5/5

Steven was our tour guide, he is an amazing person with full of life, knowledge and always positive despite the difficult journey. Steven filled us with a lot of interesting information about Uganda, wild life, many other things. We have done safari before but this one with Steven was the best and unique.
Ngoni is number 1 safari tour company in Uganda and there is absolutely many reasons for that.
Sedrick the owner was very quick with his responses, Ngoni is a true professional company and top quality employees. We meet other Ngoni tour guides along the way and they were all very friendly like all people in Uganda.
We definitely recommend you to come to Uganda and have this unique experience.
And last, dont forget to tip your tour guide, this means a lot to them.
Akif & Angeliki

Svenja Peters   –  
Netherlands NL
Visited: June 2024 Reviewed: Jul 5, 2024

Email Svenja Peters  |  20-35 years of age  |  Experience level: first safari

A trip of a lifetime
5/5

After initial good contact with Sedrick back in 2020, but cancellation due to Covid, we have decided to do our honeymoon with Ngoni Safaris this June. We opted for a 12 days Gorilla, Chimps, Big 5 and nature sighting Safari and what can we say, this trip was incredible. We trusted Sedrick and his team in arranging this trip for us and selecting and booking the accommodations and permits for us. Contact prior to the trip was mainly through WhatsApp, with updates and further info provided upon request.

After all, everything went very smooth and this trip exceeded our expectations (first time travelling in East Africa). With the Gorilla trekking being the main reason to come to Uganda, we can now conclude that every day was a highlight. Our guide, driver and new friend Eddy was one of the main reasons for this. Eddy has a lot of knowledge about the country, the culture, national parks and the animals, and was very happy to share his knowledge with us. He knows every speed bump in this country, is an excellent spotter of animals and overall, a very friendly, social and caring person.

During this trip we visited Ziwa Rhino Sanctuary, Murchison Falls NP, Kibale NP for Chimp Trekking, Queen Elisabeth NP, Bwindi NP for Gorilla Trekking, Lake Bunyonyi and Lake Mburo NP for a walking safari.

The selected accommodations were great with very attentive staff. At two occasions, a candlelight dinner had been arranged for us which was lovely. Buffalo Safari Lodge in Queen Elizabeth NP was the most spectacular accommodation with elephants coming very close to the cottages and the pool area in their search for water and food.

A few short-notice changes were made to our itinerary, but all were made in our best interest.

We can 100 % recommend Ngoni Safaris and travelling with Eddy. Hope to see you again very soon!

Claudia   –  
Brazil BR
Visited: June 2024 Reviewed: Jun 29, 2024

Email Claudia  |  35-50 years of age  |  Experience level: over 5 safaris

Perfect. Delivered 101% of what was promised. No complains at all. Charles is a great driver/guide.
5/5

Anyone who has been following us on social media or the blog for a long time already knows that we always do everything completely independently, on our own, and we hate guided activities. We only use guide services when it is prohibited to do the program without a guide. But, sometimes, we study a certain destination and end up concluding that buying the 'package' is a better cost-benefit than making the trip on our own - it was like that in Tanzania, for example, and in Uganda/Rwanda it was also like that like this. So we hired @ngonisafaris to organize our trip through Uganda and Rwanda and Sedrick, owner of the agency, chose guide/driver Charles to go with us. I'll tell you all the details of this trip on the blog later, but I want to note here that Charles was simply PERFECT! We have no complaints about him, on the contrary, only praise! The guy is quiet, gave us space and, at the same time, did EVERYTHING for us, gave us great tips, gave us all the important information, found lions, suggested optional tours, stopped for all the dozens of photos I asked him to take , he got permits at the last minute when we changed our minds, he bought mangoes and green banana snacks for us to try and it was never, at any point, annoying or inconvenient. To give you an idea, even my husband, whose patience is even shorter than mine, thought Charles was great, great! If one day you decide to do this trip, try to get Charles as a guide! Spending days on end stuck with the same guide can be hell if the guy is inconvenient - and we don't have enough words to praise the work of both Sedrick, owner of the agency, who delivered 101% of what he promised, and Charles 👌

As for Sedrick, it's worth saying that we asked for several changes to the original itinerary and he 'customized' the standard itinerary that the agency offered to make it exactly as we wanted (include some tours, exclude others, change some hotels, etc).

Tips: agree everything in writing, via WhatsApp or email, before making payment (we paid 50% about 2 months before the trip and the other 50% when we arrived in Kampala, directly to Sedrick) - what is included and what isn't, leave everything together. We didn't have ANY problems with this, they delivered everything that was agreed.

As for drinks: all drinks you order in restaurants will be at your expense, even if you order water. The agency provides bottled water daily in the car (and many hotels also leave water in the rooms).

Important: don't forget to always have plenty of change in the local currency for tips - they don't accept U$ bills if they're not very new - any scratch or tear is a reason to refuse U$ bills.

Safe travels, please tell Charles and Sedrick we said hello, if you get to meet one of them!

Barbara   –  
United States US
Visited: June 2024 Reviewed: Jun 28, 2024

Email Barbara  |  50-65 years of age  |  Experience level: first safari

Everything was beyond expectations!
5/5

Eddy our guide made this experience top notch! He was very knowledgeable and fun!
The cost of this trip was worth every penny!
Thank you Mr Cedric

Martha   –  
United States US
Visited: June 2024 Reviewed: Jun 20, 2024

Email Martha  |  50-65 years of age  |  Experience level: 2-5 safaris

Fabulous experience. Knowledgeable guides.
5/5

Was picked up at 6:30 am for the 10-hr drive to Rushaga gorilla camp. My driver/ guide, Reagan provided expert insights into the geography, the various attractions Uganda has to offer, the towns and cities we passed, and stopped to allow me to take photos along the way, including at the equator. The restaurants where we stopped offered delicious food which was all included in the tourism package. I loved staying at the lodge. The accommodations were comfortable, the food was delicious, and the staff were warm and attentive. I thoroughly enjoyed my gorilla trekking experience and would book with Ngoni again for future tours of beautiful Uganda.

Ikram   –  
United States US
Visited: May 2024 Reviewed: Jun 17, 2024

Email Ikram  |  50-65 years of age  |  Experience level: over 5 safaris

Excellent Excellent Excellent 5 stars
5/5

This was our second safari with Ngoni
We had gone last year and they did such a fabulous job during our first safari that we came back and second time again was excellent
From Sedrick helping with the booking and itinerary and then James , Steven and Ryan were our guides for the big family trip and all of them did an excellent job
Uganda is beautiful and in my opinion the best safari destination as I have have been to South Africa , Kenya and Tanzania as well but Uganda is the one that doesn’t get the publicity like the other countries

Christiaan   –  
Thailand TH
Visited: March 2024 Reviewed: Apr 2, 2024

Email Christiaan  |  50-65 years of age  |  Experience level: over 5 safaris

Found the A Team
5/5

I selected Ngoni based on other people's comments on TripAdvisor and the way how they addressed My requests. The service during the trip was exceptional and they were always attentive and quick to respond to any request and suggestion.

Chantal   –  
Netherlands NL
Visited: March 2024 Reviewed: Mar 11, 2024

Email Chantal  |  50-65 years of age  |  Experience level: first safari

Awesome!
5/5

It was our first “real” Africa experience. That is why we opted for a tour with a guide. And that was such a great experience. You will be picked up. Drove everywhere. So you can enjoy yourself optimally. You feel safe and completely unburdened.
The accommodations were beautiful. Everything is perfectly arranged. The food is delicious! And then the country itself, the culture, the people and all the animals🤩 This is my most beautiful trip ever. And I have already seen a lot of the world. This 10 day tour has everything. It was very special to see the chimpanzees and gorillas in the wild.
We had a very nice guide who was a good driver and also told us a lot about his country. And also about all the animals we saw. Also thanks to him. He knew where to look and could also communicate with other guides on the savannah. To be able to spot even more. And we also thought the price for this trip was very important. We got a lot for our money. All meals and water included, all accommodations, the entrances to the parks, the Permits for the chimpanzee trekking and the gorilla trekking. Eddy our driver, guide and very nice, sweet young man. The car, the diesel costs. Everything all inclusive. I can recommend it to everyone!

(automatic translation from Dutch)

Cory   –  
Canada CA
Visited: March 2024 Reviewed: Mar 10, 2024

Email Cory

Great experience with Ngoni Safaris! Highly recommend!
5/5

Our 8-day journey through Uganda with Ngoni Safaris, led by our guide and driver, Allanie, was a trip we'll never forget. Allanie was helpful and considerate, ensuring our adventure was seamless and enjoyable.

By happy accident, we booked the premium package, with stays at luxury lodges. The accommodations surpassed our expectations, providing not only comfort but also unforgettable wildlife encounters right at our doorstep.

Even though we had some incredible wildlife encounters on safari the highlight of our trip was the primates. Observing chimpanzees and gorillas in their natural habitat was a breathtaking and surreal experience.

Sedrick, who assisted us in organizing our trip, was able to fulfill several special requests, making our planning process smooth. The itinerary was meticulously planned, allowing us to relax and simply take in Uganda's breathtaking landscapes beauty.

For those seeking to experience Uganda, we highly recommend Ngoni Safaris. Their professionalism and dedication to providing memorable experiences made our safari truly special.

K.   –  
Germany DE
Visited: March 2024 Reviewed: Mar 7, 2024

Email K.  |  35-50 years of age  |  Experience level: first safari

Sometimes a little difficult to plan, but great to implement
5/5

I had booked a three-week safari tour in Uganda. The trip is one of my most beautiful travel experiences and was really great and very well organized. Uganda is absolutely worth seeing and, in addition to great animal sightings, offers a wonderful and varied landscape. Even the transfer trips that led through towns and villages were interesting. My highlight was Kidepo National Park, which was rightly declared by CNN to be one of the most beautiful national parks in Africa.

My companion was Eddy, who was careful and reliable both as a guide and driver and took very good care of me. He responded to my wishes and always had an answer to my questions about the country, people, animals and everything else and was otherwise an interesting conversation partner.

Since I was traveling alone, I had adapted the itinerary to my needs in advance and planned breaks and changed, added or omitted some activities at short notice. A tour of this kind can be quite strenuous and for me it was good to have time to relax and process all the impressions. It's also a good idea to go to bed early, as almost all days started before sunrise.

I found communicating with Sedrick a little difficult before the trip. Initially this was very good. However, after paying the deposit, I had some requests for changes and there were often no answers or promises were not kept. I found that quite unsettling and stressful. Ultimately everything worked out well, sometimes even better than expected. However, it would have been less stressful and increased the anticipation if communication had remained consistently good. However, Sedrick was always nice, accommodating, flexible and tried to find good solutions.

I would definitely recommend Ngoni Safaris and can imagine coming back at some point.

(automatic translation from German)

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