Our Company Team.
NGONI Safaris Uganda
- Located In:
- Size:
- 10-20 employees (Founded in 2010)
- Member Of:
- AUTO, UTB & UWA
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $130 to $1,000 per person per day (USD, excl. int'l flights)
Reviews
Email Ramin | 35-50 years of age | Experience level: first safari
Information about Safari and Hotel was very weak, we had a good driver who did his best
Agency has provided very weak information about trips, hotels, what to expect, and considerations. There was no wifi connection in the hotel, our MTN sims were not working to connect to 4G. We have not been offered an Airtel sim, which is very cheap and had 4G connections in the area. Agency was not aware that Ryno park is closed, there is a bridge construction in the Murchison so the road is suspended, etc. SO, the trip was full of surprises. There were no plugs in tents/rooms. I have been asked for meal preferences, but the only available sausage for breakfast was pork, etc.
Once we arrived at a Murchison Fall, the driver asked if we have anti-insect spray/cream with us. Apparently, we have not been advised to take one, but luckily I had a cream.
The only positive thing was the driver. He was experienced and was doing his best to make us enjoy the Safari.
It doesn't worth of money paid.
I will never choose and advise this agency to others.
Reply from NGONI Safaris Uganda
Posted on Mar 9, 2021Hello Ramin
Thanks for the feedback regarding your 3 days experience at Murchison falls national park, we apologize about the bad experience you had with the lodge, poor internet connections, bridge construction, Ziwa Rhino Sanctuary being closed and not informing you earlier about this.
Let me first begin with the lodge (accommodation) experience; your colleague chose this accommodation (Murchison River Lodge) after rejecting abetter accommodation we had provided for you guys. We have our own specific accommodations we use for all our tours but when a client decides to choose his or her own accommodation and sticks on it then it’s normally hard for us to reject it. Murchison Falls National Park is crossed by the River Nile bisecting in to two sectors that is southern and the northern sectors of the park, in order to tour the wildlife in Murchison Falls National Park, one has to cross with the ferry to the northern side of Paraa area in order to do a game drive around the National Park.
The lodge (Murchison river Lodge) your colleague chose is on the southern and it involved crossing the river using the boat that’s if you’re coming from Tangi gate, before the water levels raised all tourists used to cross the river using the ferry and water levels on River Nile raised and submerged the ferry docking point at Paraa Murchison Falls National Park. The flooding made it difficult for vehicles to enter the ferry. There has never been a road that helps you cross that river a part from using a ferry or boat So NO ROAD WAS SUSPENDED (it’s the ferry that was suspended because of increased high water levels but boats still remained in operation).
Ziwa Rhino Sanctuary Closure; Ziwa Rhino sanctuary was closed a few days before the start of our trip to Murchison and there was no communication by either UWA or ZIWA RHINO & WILDLIFE RANCH regarding the closure of this place, they just informed us on phone when we had called them to book for Rhino Tracking and they apologized for not informing the public on time. Very many tour operators and tourists are bouncing back at the gate of Ziwa Rhino just because ZIWA RHINO & WILDLIFE RANCH never communicated to the public that they are closed, you can even check on their website you will see that there is no such communication.
Thanks for appreciating our guide and driver and we apologize about the challenges you faced while on the trip, we always ensure that we provide the best services to our clients for the good years we have spent in business you are the only client we have faced a challenge with I think because of the poor services offered by the lodge, Ziwa closure without communication, ferry closure and poor internet connections, we also emailed the Lodge you slept in and informed them about the challenges you faced while at their lodge and they asked for an apology and they promised to call you.
Kind regards
Sedrick
SG
Email Ita | 35-50 years of age | Experience level: first safari
Great Kenya experience
Seven of us went on an eleven-day safari trip to Kenya-Tanzania. Our local guide in Kenya was attentive and highly enthusiastic both in terms of searching for wildlife and in interacting with us. We had an impressionable and thrilled experience for the 6-day Kenya safari.
We could not enjoy Lake Manyara National Park in Tanzania due to persistent flooding of the lake. The 2-3 hours morning could consider alternative instead.
Email Susan | 20-35 years of age | Experience level: first safari
It was incredible
I don't regret having chosen Ngoni safaris Uganda because it's communication is really good and it provides high quality services
AE
Email Goobi Emma | 20-35 years of age | Experience level: 2-5 safaris
Best experience according especially on choise of locations
I booked the 11 day gorilla tour with Baba Safaris Uganda and it was amazing. My guide was Sedrick and he was fantastic. he was friendly, funny and was full of information. I was able to see the big five while on safari and I was able get some amazing photos. All the accomadations were great and the food on the tour was delicious. I loved every minute of this trip and was sad to leave. I would highly recommend this company and my friend Grace!!!
US
Email Vivicah | 20-35 years of age | Experience level: first safari
“So Amazing “
One of my best trip ever. The walk in the jungle was amazing (and not too hard). Hanging out with the gorillas was an incredible experience. Our guide was very nice and explained us many things about the park we drove through.
Uganda is an amazingly beautiful country with stunning places to see. I really hope I will have the opportunity to come back.Viv
US
Email Andrea | 20-35 years of age | Experience level: 2-5 safaris
Once in a lifetime experience - highly recommend!!
I had an amazing time doing the 3-day gorilla trek! It was truly one of the most incredible experiences! I was picked up Friday and transported to Bwindi Forest, spent Saturday trekking in the forest and visiting the nearby community, and then was transported back to Entebbe on Sunday. The gorilla trekking was incredible (I saw TWO gorilla families), and I really enjoyed the community walk, as well, where I learned about the Batwa people. The lodge was also lovely and had great food. My guide David was excellent! I was a solo traveler and he really helped to make the experience as great as possible. I highly recommend this tour!!!
US
Email Chris | 50-65 years of age | Experience level: first safari
An excellent safari adventure.
My wife and I loved our safari experience. Our guide, David Gaudi made sure that we saw everything and were comfortable during the trip. The resort was great and located in the park. This made our excursions a short drive until we were surrounded by wildlife. I highly recommend sunrise in the park when all the animals are active and the colors are magical. We also did a boat tour on the Nile and a walking tour of a rhino preserve. I particularly appreciated that all meals and expenses were taken care of by the guide. Overall a great experience and I would strongly recommend Ngoni and our guide, David Gaudi.
HK
Email Toby | 50-65 years of age | Experience level: 2-5 safaris
Top of Uganda travel agent
A year and a half ago, I planned a month-long trip with my wife to three African countries, including Kenya, Tanzania and Uganda. After searching for travel information on the Internet and contacting many travel agencies, I finally chose to take a ten-day trip to Ngoni Safari Uganda after comparing the itinerary, price and reputation. The itinerary includes Bwindi Impenetrable National Park, Queen Elizabeth National Park, Murchison Falls National, etc.
Sedrick, the person in charge of Ngoni Safari, responded promptly and gave me a lot of useful accommodation information and itinerary suggestions. They also confirmed the information with me many times before the trip so that I was fully prepared! Although my flight was delayed due to visa issues when I entered Uganda, Sedrick and tour guide Eddy contacted me immediately and provided assistance, including changing itinerary, accommodation, etc. So that our trip will not be delayed. I deeply appreciate Ngoni Safari's adaptability and handling, and provided us with high-quality vehicles and accommodation at an affordable price.
Eddy is a punctual, helpful, polite tour guide and driver with professional knowledge of all wildlife! His driving skills are top notch, fast, safe and comfortable! He speaks multiple languages including English, Russian, Spanish, French and various tribal dialects. He has a deep understanding of the history, national conditions and people of Uganda, and is often willing to share interesting things he knows with you! During the trip, he often took the initiative to assist us in shooting, and we always enjoyed the interaction with Eddy during the trip. He was very thorough and explained everything clearly to us. Due to the unforeseen changes in Gorilla Tracking's itinerary, he had to drive for up to 10 hours to send us back to the hotel in Entebbe before the end of the trip. Eddy made proper arrangements for us. We would like to express our sincere thanks to Eddy for this😘😘😘😘
Although there were some setbacks and unsatisfactory things during our ten-day journey in Uganda, with the assistance and companionship of Sedrick and Eddy, we completed a wonderful and unforgettable travel experience, which made me feel the friendliness and enthusiasm of the Ugandan people. Thank you again Ngoni Sedrick from Safari and tour guide Eddy. If you want to travel to Uganda, Ngoni Safari is your trustworthy professional travel company! Eddy can give you a different travel experience!
RU
Email Natalia | 35-50 years of age | Experience level: first safari
Excellent
It was my first time in Uganda and i love it. I travelled with NGONI Safaris Uganda and everything was arranged perfectly.
The diamond of this travel was our guide Eddy, well organized and knowledgable. When you travel with him, you feel safe and cared!
Thank you for everything!
Beyond excellent
The tour guides were excellent and very knowledgeable. Also they were very helpful in every way. We were 8 people and we all recommend their company.