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BILL & REBECCA   –  
United States US
Visited: June 2024 Reviewed: Jul 3, 2024

Email BILL & REBECCA  |  65+ years of age  |  Experience level: first safari

The review below is the personal opinion of BILL & REBECCA and not that of SafariBookings.
Terrible Safari Partners Tanzania
1/5

Safari Partners is a third party booking agent. This means they will find other Company that will take booking. NO STANDARD and Less Service!

Our booking agent was Edward who was impossible to contact when we had a problem and did not do a proper job with booking causing a lot of stress on our Safari.

The 1) Safari vehicle used was not up to Healthy standards. After spending 12 hours traveling to and from Serengeti National Park, the vehicle was plagued by Dust and Dirt due to faulty windows, doors and no air conditioning which could help filter the air.
This resulted in an unhealthy air quality inside the vehicle, especially for senior citizens.

2) Moreover, communication with Edward became inadequate after he received payment for the Safari.

He also 3) failed to book the correct number of rooms for the duration of our Safari, leaving one night unbooked.

Edward also 4) Did not book our flight to Zanzibar correctly causing us to spend night in Dar es Salaam in a very very cheap and dirty Hotel. After we paid for Zanzibar Hotel and missing the first night in Tembo Hotel Zanzibar.

Edward also 5) promised a city tour of Arusha though the driver showed up an 75 minutes late allowing no time for City Excursion.
Edward should know his contract helper. Edward did not take responsible to his clients!

6) Safari Vehicle had many problems: windows and doors will not shut properly leaking in dust and dirt, loud noise after starting engine, seat belt and safety bar did not work properly, and finally Vehicle Broke Down.

In my life experiences, words are Cheap and often used by individuals with Questionable motives to shift blame. Edward did not offer any refund, just a bunch of red excuses and misleading statements blaming others.

My recommendation is to find another company to plan your Safari! Don't use Edward.




Average User Rating
4.6/5
Rating Breakdown
  • 5 star 9
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1
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