Reviews

Sort By: Date Most Helpful Rating 11-20 of 92 Reviews
Heather Hatchell   –  
United States US
Visited: June 2024 Reviewed: Jul 12, 2024

Email Heather Hatchell  |  35-50 years of age  |  Experience level: first safari

Shanjoy was very easy to work with and the tour guides were extremely knowledgeable and friendly.
5/5

Communication was easy and responses were quick. They were very accommodating with our itinerary requests. Everything went smoothly (outside of a missing suitcase upon arrival, which they were very helpful in helping us retrieve from the airport). The value for the money was outstanding compared to other quotes received. One piece of feedback is that we were not made aware that we would switch guides between Kenya and Tanzania, which would have been nice to know beforehand. Overall, 5 stars, highly recommend!

Jeroen Weemaes   –  
Netherlands NL
Visited: May 2024 Reviewed: Jul 3, 2024

Email Jeroen Weemaes  |  35-50 years of age  |  Experience level: first safari

Great company that does everything tonmake the customer happy
5/5

We had a great experience, from the communication before the safari, the advise what to do and not to do, to the safari itself.
We had great knowledgeable drivers, they were nice and had very good communication skills while also staying professional. The camps and lodges selected were great overall, some better then the others of course. I would book again with Shanjoy if I go on another safari.

Yan   –  
United States US
Visited: June 2024 Reviewed: Jul 2, 2024

Email Yan  |  50-65 years of age  |  Experience level: first safari

Dedicated reliable professional services
5/5

We contacted Shanjoy tours and safari by email to have a private tour itinerary for a very reasonable price. They replied our questions in detail promptly every time. Patrick picked us up at Nairobi airport in person. We had Steve as our driver/guider at Nakuru, Maasai Mara for 4 amazing days, then picked up at board by its partner, Mama Savanna, in Tanzania. We had Isaya as our driver/guider at Serengeti, Ngorongoro crater, Tarangire for 5 perfect days. Then we were back into Kenya to tour Amboseli. At last we were transferred to Nairobi for dinner then airport. Every accommodation is wonderful. What an unforgettable lifetime experience! Thank you so much!

Rita   –  
Netherlands NL
Visited: May 2024 Reviewed: Jul 1, 2024

Email Rita  |  20-35 years of age  |  Experience level: first safari

The Best
5/5

Value for money, well organized, I highly recommend. I really enjoyed the lodges and camps I stayed in, the food and the people.

Abbie w   –  
United Kingdom UK
Visited: June 2024 Reviewed: Jun 30, 2024

Email Abbie w  |  20-35 years of age  |  Experience level: first safari

Amazing experience!
5/5

Amazing once in a lifetime experience, we booked this trip as a young couple the company are fab and organise everything for you coming up with an itinerary for each day and sorting our accommodation.

On arrival our tour guide Patrick picked us up from our hotel and we set off for our week long trip. Patrick was really knowledgeable and we managed to find the big 5 within the first few days! His experience of the reserves was great he knew where to find the animals, Very friendly and informative tour guide I would 110% recommend.

We specifically looked for a company that provided a car with canvas windows to roll up for a better view, before our arrival the company had the car in the garage to arrange this for us, great customer service giving us the best experience! Thankyou very much!

Melvin Davanzo   –  
United States US
Visited: June 2024 Reviewed: Jun 25, 2024

Email Melvin Davanzo  |  65+ years of age  |  Experience level: first safari

A misfortune turned out to be a good fortune!
5/5

I had the misfortune of having Bells Palsy during our 8-day Kenya-Tanzania Safari with Shanjoy Tours. Patrick and his Tanzania partner were so concerned that they moved us to Serena Lodge (a 4-star hotel in Tanzania) where a doctor is on call. The doctor attended to me and gave me medication. I stayed in the hotel to rest the next day and then proceeded to Serengeti for the game drive. Because there was a hospital in Karatu where we were billeted the next day, I went to the ER where the doctor ruled out anything serious. Our driver Abu was such an angel driving me to the hospital and the airport. I flew to Nairobi the following day where Patrick personally picked me up to drive me to my hotel. My misfortune turned out to be a good fortune to have our Safari with Shanjoy. Patrick went out of his way to deal with my medical issues as a “person”, not just a transaction with a “customer”. He was hands-on every step of the way and I truly appreciate it. I will always remember the kindness and concern Patrick and his Tanzania partner extended to me in my hour of vulnerability. Thank you so much!

Pooja Singh   –  
United Arab Emirates AE
Visited: June 2024 Reviewed: Jun 23, 2024

Email Pooja Singh  |  35-50 years of age  |  Experience level: first safari

Exceptional experience
5/5

We came across Shanjoy at Safaribookings and they were by far the most approachable, flexible, and proactive to create the perfect itinerary that we needed for our Safari in Kenya and Tanzania. Martin proactively helped us with the entire booking, and their guide Sam was the most amazing guide you could expect on the trip, knowledgeable and committed to making the entire game drive the most rewarding experience. Thanks to the entire team for making our experience memorable with their top notch service - the team ensured everything and we didn’t have to bother for anything during our entire trip-be it the hotel bookings or lunch boxes or pick and drops to airports or border crossing - everything was arranged seamlessly. Thank you once again team Shanjoy for making it the most hassle free fun and memorable trip for our lives!

Zhou   –  
China CN
Visited: June 2024 Reviewed: Jun 23, 2024

Email Zhou  |  35-50 years of age  |  Experience level: first safari

Unforgettable honeymoon in Kenya
5/5

This is actually our honeymoon trip. It was really an unforgettable experience for both my husband and me in Kenya. Our guide Dominic is a very experienced, talented guide and reliable person, always on time and fulfills all his commitments. With his guidance we gathered the Big Five within two Safari Days!
I will definitely recommend Shanjoy to my colleagues and friends in China.

Betina Berney   –  
Argentina AR
Visited: June 2024 Reviewed: Jun 23, 2024

Email Betina Berney  |  50-65 years of age  |  Experience level: first safari

Shanjoy manage to balance experience, quality and costume made approach a
5/5

We loved Patrick and his experienced guides. They made us feel safe while having a great adventure. All the lodges and hostels were excellent and he chose the best places to visit following our request. Shanjoy manage to make us feel at home. Thank you!!!

Beth Wilson   –  
United States US
Visited: June 2024 Reviewed: Jun 20, 2024

Email Beth Wilson  |  50-65 years of age  |  Experience level: first safari

Very thoughtful tour operator, excellent value for money, great driver/safari guides
5/5

Patrick was very good in communicating with me and my friend before and during our safari. Our driver in Kenya, David was always prompt, provided us good info with the wildlife and always did his best that we get the best from each game drive. Same thing with our Tanzania driver, Abuu.
My friend got sick during our trip and our drivers always accommodated her requests to find a pharmacy and a local doctor. Abuu took her to the hospital when we were in the Ngorongoro area.
Patrick and Mama Savannah were so considerate of my friend's health issue that they upgraded our accommodation while we were in Serengeti so she had access to a doctor. Extremely thoughtful of them!
During our game drives, it was very easy for us to take good shots of the wildlife we were seeing since there were only two of us in the jeep. We were moving around freely so that we could take our best shots.
Accommodations were also great especially in Lake Nakuru, Serengeti, and Ngorongoro. The Kibu Camp in Amboseli was also nice. The only accommodation that I don't care about is the Enkorok camp in Maasai Mara. The tented camp was fine but the food left a lot to be desired for. The restaurant was kind of dark and just didn't have that great vibe to it compared to all the other accommodations we had. I probably would not call it as a mid-range accommodation.
Thank you Patrick and mama Savannah for a wonderful safari experience. I have already recommended your company to my friends!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 88
  • 4 star 2
  • 3 star 1
  • 2 star 0
  • 1 star 1
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