Reviews

Sort By: Date Most Helpful Rating 11-20 of 93 Reviews
Madam Eva   –  
Spain ES
Visited: August 2023 Reviewed: Aug 27, 2023

Email Madam Eva

Patrick is a great guide, always willing to help and make the safari unique
5/5

The experience with Shanjoy tours has been incredible. We have traveled the Masai Mara for two days and we have seen all the animals that can be seen but also a lioness hunting a gazelle, the migration passing through the Mara river and the crocodiles stalking their prey, a cheetah eating and while the jackals and the vultures waiting their turn, a lion or a lioness mating... it has been a spectacle and Patrick made it possible! He explained many things about life in the Masai Mara and helped us a lot with a problem we had with our luggage.
With Shanjoy you have the possibility to also visit parks in Tanzania such as Serengeti, Ngorongoro and Tarangire. There are few operators that will organize a safari outside of Kenya for you.
I totally recommend this safari with Shanjoy! It has been a great adventure!!

Natalie   –  
Canada CA
Visited: August 2024 Reviewed: Aug 25, 2024

Email Natalie  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing company with personal touch
5/5

Shanjoy’s owner Patrick planned our multi generational safari for 16 people aged 9 to 77 from start to finish! We saw Amboseli, Ngorongoro crater, Serengeti, Masai Mara and Lake Nakuru. Patrick diligently worked to make sure we had lodges that fit our family which required 8 rooms one of which was a triple room. Our lodges were beautiful and luxurious with sounds of nature all around like hippos, birds and hyena calls. We saw some amazing things like a pride of lions eating fresh buffalo and two families with cub lions! We also saw giraffes, rhinos, baby elephants, baby topi, numerous birds etc! Our transfers were sometimes long with the bumpy and dusty park roads, but they were well worth it and we always had a comfortable bed and lodge at the end of the day with great meals! Our drivers/guides were always positive and knowledgeable. We appreciated Samuel telling us everything from information about animals, to the history of tribes in Kenya and current politics. How education has changed and the economical climate is changing too. The evolution of game parks and transportation/roads!
Patrick also had great attention to detail making sure the lodges celebrated one of my nephew’s 11th birthday and our wedding anniversary another night.
Patrick also welcomed us to his home and introduced us to his family on our last night of the safari before we went to an out of this world meal close to Nairobi airport where we got to try exotic meats.
Shanjoy is a great choice if you want a safari operator that has great attention to detail and a personal touch!

Mauro and Dianne Lobo Pires   –  
Canada CA
Visited: August 2024 Reviewed: Aug 24, 2024

Email Mauro and Dianne Lobo Pires  |  65+ years of age  |  Experience level: 2-5 safaris

Amazing Safari Adventure by Patrick from Shanjoy Tours and Safaris. One of a kind experience.
5/5

From the time we were picked up at Nairobi airport to the time we were dropped off back 10 days later, and all the game drives in between in Kenya & Tanzania, every aspect of the safari was amazing. Thanks to Patrick who gave us the opportunity to witness the best of wildlife in their natural habitat. We saw elephants, lions, rhinos and buffalos at close range and also a glimpse of the elusive leopard eating it's kill in a tree. We also saw cheetahs and herds of wilder beast and zebras among numerous other animal species. Patrick's knowledge of the wildlife and his commitment to respect the right of way for the animals and ensure that we, visitors keep our distance, was evident during our entire safari. Our accommodations and meals were also beyond expectations. Thank you again Patrick for an amazing safari adventure.

Heather Hatchell   –  
United States US
Visited: June 2024 Reviewed: Jul 12, 2024

Email Heather Hatchell  |  35-50 years of age  |  Experience level: first safari

Shanjoy was very easy to work with and the tour guides were extremely knowledgeable and friendly.
5/5

Communication was easy and responses were quick. They were very accommodating with our itinerary requests. Everything went smoothly (outside of a missing suitcase upon arrival, which they were very helpful in helping us retrieve from the airport). The value for the money was outstanding compared to other quotes received. One piece of feedback is that we were not made aware that we would switch guides between Kenya and Tanzania, which would have been nice to know beforehand. Overall, 5 stars, highly recommend!

Jeroen Weemaes   –  
Netherlands NL
Visited: May 2024 Reviewed: Jul 3, 2024

Email Jeroen Weemaes  |  35-50 years of age  |  Experience level: first safari

Great company that does everything tonmake the customer happy
5/5

We had a great experience, from the communication before the safari, the advise what to do and not to do, to the safari itself.
We had great knowledgeable drivers, they were nice and had very good communication skills while also staying professional. The camps and lodges selected were great overall, some better then the others of course. I would book again with Shanjoy if I go on another safari.

Rita   –  
Netherlands NL
Visited: May 2024 Reviewed: Jul 1, 2024

Email Rita  |  20-35 years of age  |  Experience level: first safari

The Best
5/5

Value for money, well organized, I highly recommend. I really enjoyed the lodges and camps I stayed in, the food and the people.

Melvin Davanzo   –  
United States US
Visited: June 2024 Reviewed: Jun 25, 2024

Email Melvin Davanzo  |  65+ years of age  |  Experience level: first safari

A misfortune turned out to be a good fortune!
5/5

I had the misfortune of having Bells Palsy during our 8-day Kenya-Tanzania Safari with Shanjoy Tours. Patrick and his Tanzania partner were so concerned that they moved us to Serena Lodge (a 4-star hotel in Tanzania) where a doctor is on call. The doctor attended to me and gave me medication. I stayed in the hotel to rest the next day and then proceeded to Serengeti for the game drive. Because there was a hospital in Karatu where we were billeted the next day, I went to the ER where the doctor ruled out anything serious. Our driver Abu was such an angel driving me to the hospital and the airport. I flew to Nairobi the following day where Patrick personally picked me up to drive me to my hotel. My misfortune turned out to be a good fortune to have our Safari with Shanjoy. Patrick went out of his way to deal with my medical issues as a “person”, not just a transaction with a “customer”. He was hands-on every step of the way and I truly appreciate it. I will always remember the kindness and concern Patrick and his Tanzania partner extended to me in my hour of vulnerability. Thank you so much!

Anthony   –  
Kenya KE
Visited: May 2019 Reviewed: Dec 4, 2019

Email Anthony  |  20-35 years of age  |  Experience level: over 5 safaris

Fantastic Safari
4/5

The tour experience with shanjoytours was amazing.
From having a very friendly tour guide / driver to having in depth knowledge of all our stops.
I'd definitely do another tour with shanjoytours some time in future

Anna Daley Laursen   –  
United States US
Visited: October 2024 Reviewed: Nov 8, 2024

Email Anna Daley Laursen  |  20-35 years of age  |  Experience level: first safari

Shanjoy + Basecamp Masai Mara Trip
5/5

Beth and everyone else at Shanjoy were quick to respond and very communicative in the booking and preparations for my trip. I was booked at the Masai Mara Basecamp during my time in the Mara - the grounds and tents were lovely, staff was very friendly and helpful, and the food was delicious.

CR   –  
Thailand TH
Visited: June 2023 Reviewed: Oct 24, 2024

Email CR  |  35-50 years of age  |  Experience level: first safari

Amazing tour, wonderful help with food allergies
5/5

Our family of 5 had an amazing experience on our Masai Mara tour with Patrick. He helped us arrange hotels that would be a good fit for my daughter's gluten-free food needs (celiac). She never got sick once, which is quite a difficult thing to accomplish when changing locations so much. We appreciate Patrick's attention to detail and help in booking the best options for our needs. The tour itself was all we hoped for and more, he helped us take in so much more beauty then we could have ever seen on our own. Thank you, Patrick!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 89
  • 4 star 2
  • 3 star 1
  • 2 star 0
  • 1 star 1
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