Reviews

Sort By: Date Most Helpful Rating 41-50 of 93 Reviews
SAMUEL   –  
Kenya KE
Visited: August 2020 Reviewed: Sep 16, 2020

Email SAMUEL  |  20-35 years of age  |  Experience level: first safari

EXCELLENT DRIVER GUIDE, AND CUSTOMER FRIENDLY
5/5

Good communication skills, High class tour guide, I went with Shanjoy to Nairobi National Park and the experience was fantastic, excellent tour guide, I was also astonished be the way He knew almost all the creatures in the park by name.
I highly recommend Shanjoy Tours for you as you #TembeaKenya

Suki   –  
Kenya KE
Visited: August 2019 Reviewed: Nov 26, 2019

Email Suki  |  35-50 years of age  |  Experience level: first safari

Well.organized safari ,it was fantastic being at the Mara.
5/5

Great and, knowledgable driver guide. He was very educative and familiar with all the animals character.

Simon Mungai   –  
Kenya KE
Visited: June 2019 Reviewed: Nov 21, 2019

Email Simon Mungai  |  20-35 years of age  |  Experience level: over 5 safaris

My experience and trip was spectacular
5/5

It was my first time to plan a trip to Kereita forest, someone recommended Shanjoy tours and Safari,it was the best advice ever.My day trip from the pick up point the fun filled, memorable day at The Forest at Kereita was simply splendid.Everything was well thought out in advance including the activities to engage in and paid in advance ensured my trip didn't have any hiccups.Their tour vans were clean and well maintained.Snacks and refreshments were provided to my surprise.Despite the heavy rains, Shanjoy tours personnel ensured our day ended with great memories.Kudos Shanjoy tours and Safari.I have used the tour firm twice this year.They have not disappointed.

Michelle S   –  
Canada CA
Visited: September 2024 Reviewed: Nov 1, 2024

Email Michelle S  |  50-65 years of age  |  Experience level: 2-5 safaris

A tour operator that you will not regret choosing for a wish list vacation
5/5

I can honestly say we were extremely happy with our choice of using Shanjoy and would totally recommend them and use them again.
Patrick the owner delivered in all areas and our accommodations exceeded expectations for almost everywhere.
Our personal tour guide was another Patrick and he was very knowledgeable, flexible and did everything he could to please and ensure a fantastic vacation experience, and with complete success. His experience was evident. The only thing he ‘could not order’ was for us to see a kill or a close up feeding of a kill, but knew we would have to be lucky for that.

Steve and Caroline Pitcher   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 28, 2024

Email Steve and Caroline Pitcher  |  50-65 years of age  |  Experience level: first safari

This trip was everything we could have hoped for, thank you Shanjoy Tours!
5/5

We booked with this company because their communications were excellent and they offered a private tour. We felt we got good value for money as our game drives were longer than those offered by many competitors. All 3 of our driver/guides were extremely knowledgeable. We honestly could not have asked for more. Happy to recommend this company to anybody thinking of booking.

Divya Dhanas   –  
Germany DE
Visited: June 2024 Reviewed: Jun 6, 2024

Email Divya Dhanas  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Divya Dhanas and not that of SafariBookings.
Masai Maara Safari - Shanjoy Tours
3/5

Pros:
- People within the Tours are reachable
- Excellent stay provided
- Safe driving

Cons:
- No Game Drive provided on the last day (while it was promised on the quotation). Basically, your last day of Safari is only transfer to Nairobi without any Game drive (even if promised)
- Full day Game drive ends super early. During our Day 2 of game drive, it started at 7am but ended by 4pm (while the park is open till 6pm and the sun would still be up till 6.30pm). Was disappointed to miss out the last 2 hours of Game Drive
- Was able to see only 3 out of 5 (Big5) while other Tour operators promises to shown all Big5

Reply from Shanjoy Tours and Safaris
Reply from Shanjoy Tours and Safaris
Posted on Jul 16, 2024

Thanks, Divya for your review. I appreciate you booking with us.

Typically, for a three-day, two-night safari, we do a full-day safari from 7 a.m. to 4 p.m., giving our clients time to relax in the lodge, but this depends on how they want the game drive to go. You could have told your guide about this, as I had told you you would be able to arrange your timings as you are on a private safari.

For the morning game drive, I am sure you drove back through the park; the new rules prohibit doing a game drive after the ticket has expired after 12 hours. On the final day of the safari, there is no game drive; you spot anything on the way out. Martin, your consultant, specifically informed you that to do a morning game drive on the 3rd day, you would need to pay park fees. You hand only paid for 2 days' park fees, and all those game drives were delivered as promised.

It is important to appreciate that the wild is unpredictable, and the animals present themselves at will. This means that game drives can be rewarded differently. As such, we do not guarantee our clients specific sightings, especially of the Big 5. If another company had promised you this, we do not take responsibility for that.

We encourage our clients to visit at least two or more parks when they are looking to see all the Big Five to increase their chances. Additionally, express your expectations and inform the guide of what you are truly looking for. We try to deliver rewarding game drives, but it is important to note that in the wild, no sightings are guaranteed.

Mr Richard   –  
United Kingdom UK
Visited: February 2024 Reviewed: Feb 27, 2024

Email Mr Richard  |  35-50 years of age  |  Experience level: 2-5 safaris

Absolutely brilliant tour operator, big enough to cope, small enough to care.
5/5

Patrick and his team were brilliant throughout and worked tirelessly to make sure we had a great time. We had lots of little things we needed to change and they accommodated every one of them as we went with a real personalised service. Our Kenyan guide Joseph was fantastic, with over 20 years of experience, he knew the parks backwards which made a real difference to having a great safari.

We had a week visiting Kenya and Tanzania and were delighted with the service, care and expertise. The guides and Patrick were always on time, fully reliable and were great companions on our trip. Even when we hit a few car problems from the roads, they were able to resolve them in record time and keep things moving.

Couldn't be happier with Shanjoy tours and would definitely thoroughly recommend them for their knowledge, service, trustworthiness and flexibility.

Mr Roland Marko   –  
Hungary HU
Visited: February 2024 Reviewed: Feb 12, 2024

Email Mr Roland Marko  |  50-65 years of age  |  Experience level: over 5 safaris

Patrick was like a good friend!!! Professional service!
5/5

We went to Kenya with my wife and we had a really good experience with Patrick. He is an extremely good guide and friendly man. We enjoyed every single moments. Basically our tour was a cultural one, but we combined it with a safari. Thank you Patrick, hopefully see you soon!

Laura Mestres   –  
Spain ES
Visited: January 2024 Reviewed: Feb 2, 2024

Email Laura Mestres  |  50-65 years of age  |  Experience level: first safari

Local operator, great service!
5/5

After an exhaustive search, Shanjoy was the company chosen due to the fluid communication I had at all times and its ability to adapt to my requirements.
It was an unforgettable 10 days of safari. A unique experience that I highly recommend. Especially if it can be done in the low season, as was our case.
Thanks to Patrick and his entire team for their professionalism and a special mention to our driver in Kenya, Joseph, whose driving skills were magnificent!

Ivette Falto-Heck   –  
United States US
Visited: December 2023 Reviewed: Jan 4, 2024

Email Ivette Falto-Heck  |  65+ years of age  |  Experience level: first safari

Exceptional
5/5

Our African safari was an incredible experience. All four of us really enjoyed it and stated that this was our best family vacation ever. Being out there in nature and surrounded by wild animals in their habitat was an extraordinary experience. Shanjoy Tours and Safari did a fantastic job from the beginning to the end: providing us with tour info, answering our questions, providing options, then taking care of our every need, listening to our desires, driving us around, showing us the best at every site, etc., etc.
Patrick was excellent in arranging everything for us and welcoming us to Africa. Joseph, our driver and guide in Kenya, was terrific. Maneuvering through brought roads, taking us to the right places to see the wildlife, listening to our needs, and driving us from place to place, for many hours every day. Hasan, our driver and guide in Tasmania, was as good.
All of them were friendly, funny, welcoming, professional, and helpful. They took great care of us and showed us the best Kenya and Tasmania had to offer. We just had to lay back, relax, and enjoy the ride.
The people of Kenya and Tasmania are the nicest, friendliest, and helpful humans I have ever met. The national parks and places Joseph and Hasan took us were amazing and beautiful, full of wildlife and gorgeous landscapes. Joseph and Hasan provided us with great insight into what we were seeing, the names and types of animals and vegetation, the history of the area, cultural details, etc. We learned so much during our trip besides enjoying the safaris and tours.
We saw so many animals in different settings and a lot of babies. Our experience was indescribably wonderful. The lodging was good and varied as well. The food was surprisingly tasty and varied. The balloon over Maasi Mara ride was so much fun.
We cannot recommend Shanjoy Tours and Safari enough. And we cannot thank Patrick, Joseph, and Hasan enough. They just did a fantastic and professional job. We were extremely pleased with our experience and interaction with them and will forever be grateful for their kindness, friendship, and help. We loved our trip.
Go to safari with these guys You will love it, too!
Thanks, Shanjoy!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 89
  • 4 star 2
  • 3 star 1
  • 2 star 0
  • 1 star 1
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