Reviews

Sort By: Date Most Helpful Rating 61-70 of 92 Reviews
Mr. Thomas Whitehead-Clarke   –  
United Kingdom UK
Visited: March 2023 Reviewed: Mar 27, 2023

Email Mr. Thomas Whitehead-Clarke

Great communication and customer service, an ideal safari experience!
5/5

The team had great communication with us throughout the booking process. Once there, the team were focused on making sure we had a great experience. They went the extra mile to get us seeing all the animals possible, and the whole thing was run at a timing and tempo of our choosing. These guys seem to be a small business that are keen to grow their client base and i would have no hesitation booking a safari with them again.

Owen and Nastassia   –  
United Kingdom UK
Visited: February 2023 Reviewed: Mar 1, 2023

Email Owen and Nastassia  |  20-35 years of age  |  Experience level: first safari

Patrick was incredibly friendly, helpful & knowledgeable from the moment we first contacted him
5/5

As mentioned above, from our first email interactions with Patrick from Shanjoy Tours he couldn't have been more helpful. We explained some ideas of what we'd like to do and he came back to us with a detailed itinerary, which was perfect for what we were looking for. He also provided us with all the accommodation booking confirmations and an invitation letter in order for us to get our Kenyan visas and would always respond very promptly. When we looked into booking a train from Nairobi to Mombassa and discovered it wasn't possible for us to make a reservation without having a Kenyan mobile phone (for mPesa), Patrick very kindly booked us return tickets with his own money, which we paid back on our arrival. An example of how he went out of his way to help us even when it was outside of the time we'd booked our tour with him.

Upon meeting Patrick when he picked us up from our B&B in Nairobi he was very welcoming and really friendly. We spent five days together going to Masai Mara, Lake Naivasha, Hell's Gate and Amboseli. Everything went incredibly smoothly and we had an amazing time. The accommodation he'd booked was great and the safaris we did with him were so good. He was a very knowledgeable guide and we managed to see so many amazing animals. I'd definitely recommend Patrick/Shanjoy Tours based on our experience, from our initial interactions right through to the tour itself, he couldn't have been more helpful and accommodating and I feel we really got great value for money.

Sidong   –  
Germany DE
Visited: February 2023 Reviewed: Feb 27, 2023

Email Sidong  |  35-50 years of age  |  Experience level: first safari

Friendly, professional and a lot of fun.
5/5

The communication with Patrick was always constructive and fast. The game drives were outstanding and we saw the big five within 24 hours! The drivers made sure that we could see the most interesting places and animals at Massai Mara. Furthermore, the tents where we stayed were super comfortable with our own bathroom. The food in our Camp Enkorok was delicious and made with a lot of love. The Massai people who were at our camp were so friendly and welcoming. All in all a perfect Safari for us!

Mrs Nusayba Anjarwalla   –  
United Kingdom UK
Visited: February 2023 Reviewed: Feb 26, 2023

Email Mrs Nusayba Anjarwalla  |  20-35 years of age  |  Experience level: over 5 safaris

Excellent service!!
5/5

I found Shanjoy Tours online when looking to organize a safari for some friends after my wedding. We were a big group (18) with people from overseas and was put in touch with Patrick. I would rate everything 10/10!! Since I was planning my wedding I did not have a lot of time, Patrick organized everyone and everything excellently. When it came time for the trip, it could not have gone more smoothly. Flights, hotels, game drives, knowledge of the park and animals everything was fantastic. We had a great time and the Shanjoy team took care of everything always with a smile on their face. Would highly recommend Shanjoy and in particular Patrick, he is the best! Asante sana we had the most memorable trip!!

mrs Raya Marlee   –  
United Kingdom UK
Visited: February 2023 Reviewed: Feb 26, 2023

Email mrs Raya Marlee  |  35-50 years of age  |  Experience level: first safari

Great team who give the best experience
5/5

Very responsive team, made it as easy as possible to book. Tailored our package to our wants and needs on a daily basis. Great location and very knowledgeable tour guides, they know the landscape extremely well and were happy to take requests from us at anytime. We had the best experience with them, and saw so many amazing animals and views.

Madam Emma   –  
Kenya KE
Visited: January 2023 Reviewed: Jan 24, 2023

Email Madam Emma  |  20-35 years of age  |  Experience level: 2-5 safaris

Very professional and friendly
5/5

It was the best experience ever touring with Shanjoy.The tour operator was very friendly..Took us through the game drive and we were able to see the Big five among other game animals.The drive to Mara very safe and enjoyable.

Mr Steve Balm   –  
Australia AU
Visited: January 2023 Reviewed: Jan 23, 2023

Email Mr Steve Balm  |  50-65 years of age  |  Experience level: first safari

Professional in every aspect
5/5

I contacted a number of tour operators for my safari to Masai Mara. Shanjoy had the best package and price that suited my budget. Originally it was a 3 day tour, I wanted an extra day and Patrick from Shanjoy was able to make this happen. Communication with Patrick was extremely professional and Patrick tailored the tour for me. Patrick organised the flights, safari and airport transfer, in addition Patrick was able to recommend suitable hotels for me to stay in Nairobi. Patrick was also able to advise me on entry and exit requirements into Kenya.

The whole experience was 5 star, absolutely perfect. The Tipilikwani Mara Camp is fantastic, meals were first rate and all of the staff were wonderful. Tom was a fantastic guide and we saw so many beautiful sites. Speaking to the other guests at the camp, they all had wonderful experiences as well. Patrick from Shanjoy won't let you down. I highly recommend them.

Cathal Keane   –  
Ireland IE
Visited: January 2023 Reviewed: Jan 17, 2023

Email Cathal Keane  |  20-35 years of age  |  Experience level: first safari

Well organised safari and great guides
5/5

Myself and my father did a one week package with Shanjoy tours and really saw everything we were hoping to. The package involved four different national parks with fees, accommodations and lunches all taken care of so we really had nothing to worry about at all once we arrived. Patrick and his team did their very best to tailor the experience to our needs so we were able to get the most out of the trip.
All of the accommodation was clean, safe and had very friendly staff. Our guides organised our lunches every day and the food was always delicious. I would strongly recommend this tour group as from the second we arrived everything was organised for us and all we had to do was relax and enjoy our trip.

Samuel Njoroge   –  
Kenya KE
Visited: November 2022 Reviewed: Dec 17, 2022

Email Samuel Njoroge  |  35-50 years of age  |  Experience level: over 5 safaris

The best organisers for Kenya and Tanzania experiences
5/5

I know Shanjoy tours and safaris and I can guarantee their services are too notch their director Patrick is very keen on giving you the best experience in Kenya and Tanzania combined and I can guarantee you you will enjoy to the fullest.

Moche   –  
Kenya KE
Visited: February 2022 Reviewed: Dec 16, 2022

Email Moche  |  35-50 years of age  |  Experience level: first safari

Professional tour guide with a knowledge on wildlife
4/5

If i was to travel again and again i will just choose shanjoy tours , excellent and professional tour guide

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 88
  • 4 star 2
  • 3 star 1
  • 2 star 0
  • 1 star 1
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