Reviews

Sort By: Date Most Helpful 61-70 of 89 Reviews
Laura Mestres   –  
Spain ES
Visited: January 2024 Reviewed: Feb 2, 2024

Email Laura Mestres  |  50-65 years of age  |  Experience level: first safari

Local operator, great service!
5/5

After an exhaustive search, Shanjoy was the company chosen due to the fluid communication I had at all times and its ability to adapt to my requirements.
It was an unforgettable 10 days of safari. A unique experience that I highly recommend. Especially if it can be done in the low season, as was our case.
Thanks to Patrick and his entire team for their professionalism and a special mention to our driver in Kenya, Joseph, whose driving skills were magnificent!

Mr Roland Marko   –  
Hungary HU
Visited: February 2024 Reviewed: Feb 12, 2024

Email Mr Roland Marko  |  50-65 years of age  |  Experience level: over 5 safaris

Patrick was like a good friend!!! Professional service!
5/5

We went to Kenya with my wife and we had a really good experience with Patrick. He is an extremely good guide and friendly man. We enjoyed every single moments. Basically our tour was a cultural one, but we combined it with a safari. Thank you Patrick, hopefully see you soon!

Mr Richard   –  
United Kingdom UK
Visited: February 2024 Reviewed: Feb 27, 2024

Email Mr Richard  |  35-50 years of age  |  Experience level: 2-5 safaris

Absolutely brilliant tour operator, big enough to cope, small enough to care.
5/5

Patrick and his team were brilliant throughout and worked tirelessly to make sure we had a great time. We had lots of little things we needed to change and they accommodated every one of them as we went with a real personalised service. Our Kenyan guide Joseph was fantastic, with over 20 years of experience, he knew the parks backwards which made a real difference to having a great safari.

We had a week visiting Kenya and Tanzania and were delighted with the service, care and expertise. The guides and Patrick were always on time, fully reliable and were great companions on our trip. Even when we hit a few car problems from the roads, they were able to resolve them in record time and keep things moving.

Couldn't be happier with Shanjoy tours and would definitely thoroughly recommend them for their knowledge, service, trustworthiness and flexibility.

Elizabeth   –  
United Kingdom UK
Visited: February 2024 Reviewed: Feb 27, 2024

Email Elizabeth  |  35-50 years of age  |  Experience level: 2-5 safaris

An unforgettable and truly amazing trip, thanks to the team at Shanjoy
5/5

Patrick and his team at Shanjoy were excellent from start to finish, and I would 100% recommend them. They really care about making your holiday great - I made a change to the itinerary before going, and also added on an additional game drive for the final day at quite late notice - we had a late flight from Nairobi so I was keen to make the most of it. Joseph (our guide in Kenya) and Harun (our guide across the border in Tanzania) were both phenomenal and made every effort to make the experience amazing.

I had made some other enquiries of larger companies and found they were quite one-size-fits-all, but the service from Shanjoy was personalised and thoughtful,. Even a little thing like helping us find a replacement camera charger on the first morning wasn't too much trouble, and made the whole trip so smooth from start to finish. Everything was on time, communication was great and the trip was great value for money (some of our experiences were priceless).

Erika oliveros   –  
Canada CA
Visited: February 2024 Reviewed: Mar 30, 2024

Email Erika oliveros  |  20-35 years of age  |  Experience level: first safari

Trip of a Lifetime!
5/5

Found Shanjoy thru random search here in this website. They are very responsive from Day 0 to end. I highly recommend them especially if you are going to Tanzania (i love our guide Elly as he was so passionate in his job and we learned a lot). 10/10 ⭐️⭐️⭐️

Giovanni Scepi   –  
Italy IT
Visited: April 2024 Reviewed: May 28, 2024

Email Giovanni Scepi  |  35-50 years of age  |  Experience level: over 5 safaris

A growing tour operator that deserves trust
5/5

We selected this Tour Operator for a good balance between price and professionalism - probably there are more experienced companies but we wanted to give a chance to a smaller one. Willingness to do good, improve and grow; great communication and reliability. Patrick has always been ready to support and respond to queries; Joseph is a great driver even in difficult conditions (muddy roads). The tour was well structured and allowed us to see many animals despite the rainy season.

Keller Beckstead   –  
United States US
Visited: May 2024 Reviewed: May 28, 2024

Email Keller Beckstead  |  20-35 years of age  |  Experience level: first safari

Trip of a Lifetime!
5/5

Shanjoy Tours and Safaris made our trip to Kenya and Tanzania unforgettable in all the best ways. My family and I felt safe, well taken care of, and amazed at all the natural beauty around us. We had zero issues with our bookings at the various lodges and parks. We loved the food and had many different delicious options for meals. We especially felt grateful for our drivers, Dominik and Ledgar, who were most hospitable and helped to make our Safari perfect. The owner, Patrick, and his employees were kind and quick to reply to our emails/questions. If you are unsure about booking let this be your sign to commit and enjoy the trip of a lifetime!

CJJ   –  
United States US
Visited: May 2024 Reviewed: Jun 13, 2024

Email CJJ  |  50-65 years of age  |  Experience level: first safari

Exceeded Expectations!
5/5

Thank you Shanjoy Tours for the safari of a lifetime! There were 5 in our group, although there should have been 6, but one got the stomach flu before we left. So the trip started with a major disappointment.

From the minute we were picked up at the Jomo Kenyatta International Airport we were well taken care of. We took the 9 day tour to Kenya and Tanzania. We had different guides in each country, but loved them both. Dominic was an amazing tracker, and navigated the bumpy, mud soaked roads, never getting stuck once and even rescuing another jeep. He was an expert driver. We saw the Big 5 in Kenya in one exciting day! Although each day was an adventure! Dominic was so good. We were amazed at all we saw from hyenas chewing through buffalo rib bones, to a leopard, to rhinos at a distance, and so many lions and zebras and giraffes. We transferred after a long drive (Dominic assessed a bridge and said it was not safe, 2 weeks before the Mara bridge had washed out, so we had to take a longer route.) The border would not take our credit card as we had planned, so we had to unexpectedly pay in cash, but we could only get $160 out at a time from the ATM, which was a bit of a challenge. The Serengeti with Ledgar was worth the drive. It is huge and open with so many animals. The roads there were just as bumpy but more dusty. Ledger was also a perfect guide and shared a lot of culture and animal information and answered our many questions. With both drivers we felt secure and knew they would keep us safe while giving us so many chances to see more animals than we had even hoped.

Each night we stayed at unique and beautifully well set up places. The food was plentiful and delicious; we couldn't believe all the selection. The workers at each lodge/camp were also just so friendly. The tents had their own bathrooms, and showers, and were more like spacious rooms than a "tent." All the beds had enclosed mosquito netting and each room was spacious and had bottled water for drinking and toothbrushing. (None of the places supplied cream rinse for hair washing, fyi, but had soap and shampoo.) Also, there were plenty of places during the game drives to stop to use the washroom (which you could also tip there.) We recommend bringing enough small/big bills to tip the driver, porters (coming and going, sometimes 2xs a day), the room staff, and the waiters. Bring extra money for souvenirs as at the park entrance are the Maasaai who really want your business. The jeeps were comfortable, had windows that you could open, places to charge your phone/camera, and a top that raised, as well as a cooler for supplied bottled water. We saw some open jeeps and we all appreciated our jeep being enclosed. (You spend a lot of time in that jeep! ) The itinerary was well planned. The cost to fly over to Africa is the most expensive part of the trip. From Texas it was 9 hours to England, and then another 9 to Nairobi with British Airways. We got our passports, our Yellow Fever Shots and mandatory YF certificates, and started taking our malaria pills a few days ahead of the trip, and while we were on the trip, and then for 7 days after returning home. We over-packed bug spray and sunscreen and never had a big problem, even with the TseTse flies in Tanzania. We thought it would be hotter being at the equator, but found the weather to be pleasant! We dressed in the hues of the safari landscape. We were glad to have packed light jackets for the early morning drives. We went a couple of weeks before the Great Migration and sometimes we were about the only people at a camp! There was also way less traffic to see the animals and we spent unhurried time watching the wildlife. (The Great Migration would have also been so interesting, but for us it was much cheaper to fly and safari in mid May, and we saw more than we had hoped to see.) The rain was not a problem! Shanjoy Tours did an outstanding job organizing the details, the park fees, the meals, and two "above and beyond" kind tour guides in Dominic and Ledgar.

We saw lions eating a Cape Buffalo calf, a hyena splashing in water, so many hippos, warthogs, topis, hartebeests, crocodiles, wildebeests, a cheetah and her cubs eating a gazelle, so many Thompson's gazelles, vultures, African Fish Eagle, flamingos, pelicans and on and on. The last evening Dominic got a tip on the radio, and sped us to the absolute perfect spot, just at the right moment to watch the Amboseli elephants amble slowly across the road right in front of us, one after another, after another, for over 7 minutes. The big bull elephant Michael was in the rear. After, two other smaller groups also crossed. At the beginning of the first herd a flock of white cattle egrets flew overhead right over the elephants. It was a moment that none of us will soon forget.

We highly recommend Shanjoy as being reputable, dependable and for the lodging and meals, the price cannot be beat. At the Ashnil Tented camp the workers sang and danced a goodbye to us as we headed out. You just don't get that in America! Our expectations were met and exceeded! We appreciated Shanjoy Tours and highly recommend their services.

Beth Wilson   –  
United States US
Visited: June 2024 Reviewed: Jun 20, 2024

Email Beth Wilson  |  50-65 years of age  |  Experience level: first safari

Very thoughtful tour operator, excellent value for money, great driver/safari guides
5/5

Patrick was very good in communicating with me and my friend before and during our safari. Our driver in Kenya, David was always prompt, provided us good info with the wildlife and always did his best that we get the best from each game drive. Same thing with our Tanzania driver, Abuu.
My friend got sick during our trip and our drivers always accommodated her requests to find a pharmacy and a local doctor. Abuu took her to the hospital when we were in the Ngorongoro area.
Patrick and Mama Savannah were so considerate of my friend's health issue that they upgraded our accommodation while we were in Serengeti so she had access to a doctor. Extremely thoughtful of them!
During our game drives, it was very easy for us to take good shots of the wildlife we were seeing since there were only two of us in the jeep. We were moving around freely so that we could take our best shots.
Accommodations were also great especially in Lake Nakuru, Serengeti, and Ngorongoro. The Kibu Camp in Amboseli was also nice. The only accommodation that I don't care about is the Enkorok camp in Maasai Mara. The tented camp was fine but the food left a lot to be desired for. The restaurant was kind of dark and just didn't have that great vibe to it compared to all the other accommodations we had. I probably would not call it as a mid-range accommodation.
Thank you Patrick and mama Savannah for a wonderful safari experience. I have already recommended your company to my friends!

Betina Berney   –  
Argentina AR
Visited: June 2024 Reviewed: Jun 23, 2024

Email Betina Berney  |  50-65 years of age  |  Experience level: first safari

Shanjoy manage to balance experience, quality and costume made approach a
5/5

We loved Patrick and his experienced guides. They made us feel safe while having a great adventure. All the lodges and hostels were excellent and he chose the best places to visit following our request. Shanjoy manage to make us feel at home. Thank you!!!

Average User Rating
4.8/5
Rating Breakdown
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  • 3 star 1
  • 2 star 0
  • 1 star 1
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