Gail is prompt, available, knowledgeable, thoughtful,constantly attentive and detail focussed
Gail immediately made us feel confident we were in safe hands and she had experi need much of what we were doing herself which is crucial. We were safe in the knowledge that not only was Gail on hand but that a local team member was also available and reached out on numerous occasions to make sure we were happy wth everything. Despite a lot of travelling and many connections as we toured there was never any doubt we were being well looked after. Travel was seamless. We had one minor hiccup early on but this was quickly rectified and Gail’s team responded perfectly. There were some extremely touching moments where Gail had arranged special dinners and small tokens marking my wife’s birthday. The trip had a really classy feel to it thanks to Gail.
