Reviews

Sort By: Date Most Helpful Rating 11-20 of 857 Reviews
HK   –  
United States US
Visited: September 2024 Reviewed: Sep 29, 2024

Email HK  |  50-65 years of age  |  Experience level: first safari

Well rounded budget safari
4/5

Went on four day Masai Mara and Lake Nakuru safari. Solo female traveler. Safari was awesome. Caleb was the driver for Masai Mara. He was friendly and appeared to be well experienced. He made sure to stop and show several animals and at a very close distance. Not a dull moment with him.

Mostly good communication with Alex but he was not reachable when the airport pick up driver suddenly decided to transfer me to another driver half way to Masai Mara. He demanded and made me pay the money enroute instead of when we reached the park as Alex said . This got me worried. Alex was not reachable to clarify. It worked out okay in the end. There were other times in this trip where the plan was not communicated at the start and I was transferred between vehicles, or driven a longer route to accommodate other travelers. It would be much better if this is informed to a traveler at least at the start of the day.
My flight got delayed upon arrival and Alex arranged for a special pick up for an extra cost but unfortunately never refunded me the cost of Masai Mara park entrance fee for the day I missed. I didn’t ask. Last day, airport drop off was part of the trip but the driver from Nakuru dropped me off in Nairobi downtown. Another driver asked for some money to take me to the airport. I paid.

Budget tents in Masai Mara I felt are a bit too cheap. No charging outlets, food is quite mediocre, no lights in the tent after a certain time, shower/toilet are bad. Someone I met at breakfast felt the same way. Go for a better lodging if you can afford. Lake Nakuru hotel room and food were pretty good however.

All in all , I am satisfied with the safari and most importantly felt safe as a solo female traveler.

Taking away one star for poor communication about transfers, lack of park entrance fee refund and charging extra airport drop off charge.

Marie   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 28, 2024

Email Marie  |  20-35 years of age  |  Experience level: first safari

Very well organised, got to see the Big Five, amazing experience
4/5

Communication: quick responses
Organisation: excellent
Accommodation: camp was very authentic with a bomfire in the evening, lovely and welcoming people, baboons walking around freely
Food was a bit basic

Marta   –  
Spain ES
Visited: August 2024 Reviewed: Aug 18, 2024

Email Marta  |  20-35 years of age  |  Experience level: first safari

Geeman the best driver!
4/5

Very good experience, if you have the option, do the safari with geeman

Martina   –  
Italy IT
Visited: August 2024 Reviewed: Aug 13, 2024

Email Martina  |  20-35 years of age  |  Experience level: first safari

This Safari tour was amazing even tough a few minor issues happened
4/5

We spent a Safari Tour with Wilson as driver and guide. He is very nice and he was great in making us see all the animals, just the leopard was missing unfortunately. He spoke in english every time. Quality was good for the safari price. There were some minor issues: our car nearly broke due to an engine issues and we lost some hours to manage the problem and the accomodation was not always the same specified in the program.

Rei   –  
Japan JP
Visited: August 2024 Reviewed: Aug 7, 2024

Email Rei  |  35-50 years of age  |  Experience level: first safari

Well organized and friendly service
4/5

I am overall happy with the service by Lenchada. Quick response on the emails, friendly service, good organization, I can list many things.

I selected an economic 6 day tour, which I think the difference is basically the accommodation. Though things are not prefer as in 4 or 5 star hotels, the friendly and hospital service at Masai Mara/Amboseli camp accommodation exceeded my expectations.
I am also happy that the driver made all his effort to guid us through and I am happy that I was able to see all big 5 and spectacular view of Kilimanjaro. I surely recommend this tour when I return back.

Annelise   –  
United States US
Visited: June 2024 Reviewed: Jun 13, 2024

Email Annelise  |  20-35 years of age  |  Experience level: first safari

Awesome animal experiences, budget safari!
4/5

The first thing I would say is if you’re open minded and have a go with the flow flexible persona, then I think you will have a nice time on this safari! And thanks to our guide WILSON for making this an easy solo travel experience that I will remember and always getting us the best view of the animals.

Here’s what I wish I knew before I came:
-We saw so many amazing animals (4/5 of the big five!) and Wilson always helped us to get a good shot of the animals. I was truly blown away with seeing the elephants up close and also so many cute baby animals.
-Wilson was a very skilled driver (which you will come to super appreciate once you fully take in Kenyan roads). We did not get stuck once (writing this on the 5th night so I’ll cross my fingers for the last day haha) while Wilson was receiving calls/radio that other drivers were stuck frequently. I was particularly impressed with his driving in the dark skills and his driving on the Maasai Mara roads which are incredibly bumpy and rough it’s hard to explain you’ll have to see. Wilson was a hard worker and always went above to make the experience memorable and a bit more relaxing for example we stopped a lot for snack/drink or toilet which helped break up the really long drives. (As an aside if you’re wondering if you need to bring toilet paper in your purse I would say no although I always did just in case no matter where I travel, but definitley hand sanitizer as not all bathrooms had water or soap). Also the car was comfortable and I liked that you could stand up because the roof came up)
-Everyone I interacted with was so friendly and welcoming so you will feel at ease even if you’re there alone you’ll have plenty of time to socialize with others
-Depending on the tour you book you might be camping, if you don’t mind camping then you will be fine. Just a consideration if you have a really bad back or are just a bit picky about where you stay, this is definitely budget accommodations. Usually you’d get your own tent but one night I shared with another woman since there was too many people in the camp. This was fine since it was a big tent with toilet/shower. The car will contain not just Lenchada Safari passengers but from various different tours so keep that in mind (several times one person was staying at a different place/food than everyone else due to what they booked but we all did the same agenda). I mention this just to say I wouldn’t necessarily recommend this tour for an extremely important once in a lifetime situation like your honeymoon or if you are older and expect things a certain way, it felt more of a go with the flow and we’ll see what happens, backpacking kind of vibe.

-Bring binoculars because they really made all the difference! Also shampoo and conditioner, sunscreen, good sunglasses, charger and charger converter if you need it and don’t worry too much about exchanging KSH immediately because you can go to an ATM (or at least Wilson took us to one so shout out to Wilson for saving the day when I had no KSH). You’ll need quite a bit of KSH for tipping and misc for example Wilson ended up bringing us to see Lake Naivasha for $50 which I didn’t expect so it was good to take out shillings at the ATM. Try to break your 1000 KSH bills on the way because once you get to smaller places it’s harder to break the 1000 and get change back and you need the smaller bills to tip

-Here are some things I brought but didn’t use: Tide stain remover, Insect Repellent, Travel Size Wipes, Travel Size Tissues, quick dry towel big size ( I did use a smaller size towel to put on my pillow so I didn’t get my pillow wet after the shower though), swimsuit, granola bars/snacks (no need there is plenty of food and can frequently stop at store and get a snack), diarrhea pills (phew), a second power bank (one was definitely enough because you can charge your stuff every night even while camping)

-Regarding the optional Maasai village tour, I have to say it’s the one part of the tour I regret doing and that’s because I felt harassed in their pressure to buy something and spend more money. I read the reviews and thought it would be like a you should buy something but it was a lot more intense than that and really bummed me out. I would be happy to donate more money but I just felt like the atmosphere of the way they applied pressure to you killed the mood for me and I left feeling upset. If you want to go, the best thing is to decide beforehand what you want to spend and put only that bill in your purse in a separate pocket from all else and to pick out just one item that would be reasonable for the price you want to spend (they say to take various and they’ll figure out which to get and the price later but then they’ll try to get you to buy all for a high price which in retrospect is obvious) and just be firm in your decision. Also try to insist on not being separated by yourself out of the group because if you are alone then you will obviously be in a more vulnerable place to pressure tactics. I don’t say this to fearmonger but so that you can make an informed decision about the tour

-I think it was quite a long week with all the driving. If you’re not too social like me or just unsure how many days is good for you I think 4 is probably good although seeing the elephants in Amboselli is really cool (you can also see elephants in other parks but in Amboselli we got close to a big herd and with the mountain in the back got such pretty photos). On days 1-2 I thought no way 6 days is enough but by day 3-4 I was like oh actually this has been a lot haha so just to take into consideration you can very likely always extend your tour as the company was very flexible to trying to accommodate everyone where needed for example being dropped off at boarder with TZ, go to Nairobi go to airport at the end etc.

-Try to be flexible with regards to communication because you might not receive complete or super quick communication about details from the office they are very busy, but this is a legit safari and you will make it to your destination rest assured haha, so try to just wake up a bit earlier and get ready so you can navigate what the situation might be timing wise, and try to be flexible and remember everything will work out in the end!

All in all I feel good recommending this safari to those who are looking for their next interesting animal adventure!

Matankiso   –  
Lesotho LS
Visited: May 2024 Reviewed: May 31, 2024

Email Matankiso  |  20-35 years of age  |  Experience level: first safari

Dickson was enthusiastic, considerate and well experienced
4/5

My friend and I went on the 3 day Safari and Village tour
Started in Nairobi and visited Masai Village- Day 1
Full day Safari with picnic - Day 2
Morning Safari & drive back to Nairobi - Day 3
Dickson, our guide was enthusiastic, and considerate. With him we saw 3 out of the big 5, but to no fault of his.

Chris et JP   –  
France FR
Visited: May 2024 Reviewed: May 16, 2024

Email Chris et JP  |  50-65 years of age  |  Experience level: 2-5 safaris

serious, punctual and well-organized travel agency
4/5

we took a budget Safari around 858 USD per person for 6 days 5 nights. the first camp at the Massai Mara, named Lenchada camp, is very dilapidated. It would be necessary to improve certain things, notably access to hot water at any time without asking reception or even access to lighting which was also faulty. To allow customers to better choose the type of housing desired, the agency should offer different types of prices depending on the different types of housing desired before purchasing.
Otherwise, the visits went well. Meals remain quite simple, especially for picnics. Our guide driver, Richard, was very good, he was able to share with us his knowledge of animals and exchange with Kenyan culture.

Sandra   –  
Argentina AR
Visited: April 2024 Reviewed: Apr 26, 2024

Email Sandra  |  35-50 years of age  |  Experience level: 2-5 safaris

Very reliable, great experience and helpful with my questions
4/5

The booking was very good, very helpful in the process and all questions asked. The guide Moses was amazing! He's an excellent driver, who took us to the best spots even through mud and rain to get the best pictures, he knows a lot and gave us good information. He was also reliable, flexible with everyone's schedule but knowing the main timing needs, helped with everything needed, took us to local places and he's known and respected by local communities so this is always a green flag for me. He managed the weather amazingly well in rainy season and my experience was amazing thanks to him and John. Super nice people, friendly and professional.
The price was higher than with other agencies for the exact same package so I found that a bit discouraging when I found out but other than that every service was very good quality and no suprises: everything that was not included was clear since the start. Accommodation was great, food was good and overall I'm 100% satisfied and happy to have done it.

Ron   –  
Netherlands NL
Visited: April 2024 Reviewed: Apr 7, 2024

Email Ron  |  50-65 years of age  |  Experience level: first safari

Safari is budget; experience is exclusive.
4/5

Booked via Trip Advisor. Went smooth and all was planned perfect. We were picked up at our hotel in downtown Nairobi and droppen at our car and driver. What I can say about our driver. Steve was a very good guide and an experienced driver. We had to return early and he showed flexibility and delivered us a the airport on time.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 787
  • 4 star 65
  • 3 star 4
  • 2 star 1
  • 1 star 0
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