Reviews

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Marianna   –  
Greece GR
Visited: August 2023 Reviewed: Aug 25, 2023

Email Marianna  |  20-35 years of age  |  Experience level: first safari

Things to be aware of | honest yet a little bit long review
4/5

We chose Lenchanda Safaris (or Jockey Tours) because its prices were lower than the other safari companies were offering, and we also read plenty of good reviews on the internet. Considering our possibilities, we chose the Budget 6-day trip for Masai Mara, Lake Nakuru and Amboseli, and a few days before our departure to Kenya we sent an email to confirm that everything was fine, to which we received positive feedback. Our first guide was Francis, and he took us to Masai Mara and then Lake Nakuru. The fourth day, moving from Nakuru to Amboseli (long distance to drive), passing through Nairobi, we learnt that we needed to change guide (Alex) though keeping the same jeep. If it is true that until that moment we had a great time, from that moment on we started having a few issues. While driving to Amboseli through the night we realized that the car didn't have proper lights to drive (Amboseli is 4-5 hours away from Nairobi), something that we didn't know, so the trip after a while got quite scary and dangerous, as a matter of fact we have been also stopped by the police. It goes without saying that driving very slow because of reduced visibility increased the amount of time to arrive, and in the way we found out that the Lodge we were supposed to stay was not available and we were moved to a different camp (this was never mentioned to us at any moment in the past 2 weeks, even when we asked if everything was ok before our departure
Beside the fact that Alex was driving very slow so to be able to see, we were surprised by the fact that multiple times he didn’t know where to go, and not had clear idea of the direction to take. After plenty of hours in the car (it was around 9 pm), we reached our new accommodation, where we learnt that they were fully booked. Alex, even though he was not giving us proper explanations, was trying to talk with the office to find a solution. At the end, at around 11 pm, we moved to another hotel for the night (thankfully it was a 5-star hotel). However, for the last day, we moved again to another one, which was a very bad option, and a quote dirty option we have to say. Unfortunately, this experience had a very strong and bad effect on the overall safari experience.
As for the guides, the first one, Francis, is a very energetic and knowledgeable person about safaris, with many years of experience, so he played a crucial role in the trip for the first 4 days. Alex, on our opinion, is not a safari guide, even though he was giving us interesting infos during the game drives. Multiple times he seemed to not have experienced Amboseli before, and for sure he did not help us to spot animals in Amboseli.
As a whole, the safari trip was affected significantly by all those events. Of course, we enjoyed it because the places are very beautiful and being able to see these animals from such a short distance is amazing, but driving safely and proper organization/communication are key aspects that were definitely missing!

Leo   –  
Denmark DK
Visited: August 2023 Reviewed: Aug 17, 2023

Email Leo  |  20-35 years of age  |  Experience level: over 5 safaris

Lenchada was always responsive and try the best to arrange all our requests, fair price
5/5

Andrew is the best !!
So knowledgeable and kind.
This 6 days safari was higher than I could imagine. This will be in my memory for ever.
Andrew was also amazing to stop and get the best spot to see the animals and we can really enjoy being with someone who is trying to always do his best.

Lenchada always answer to our mails .the hotels were great!!

I would recommend this company to everyone who wants to do a safari.

Maybe just one small thing to say… : HAKUNAMATATA

xie   –  
China CN
Visited: July 2023 Reviewed: Jul 8, 2023

Email xie  |  20-35 years of age  |  Experience level: first safari

Wonderful trip in Kenya
5/5

This is our first time in Kenya, and when I was in China, I contacted this travel agency via email. It was very good and the response was very timely. We traveled for a total of six days to three national parks, all of which were worth visiting. Our driver and guide, John, was a very enthusiastic person who always smiled. He helps us a lot, driving is tiring every day, but he still often tells us where the animals are, his physical strength and eyesight are very good. Highly Recommend him to everyone!!!

Robert   –  
United Kingdom UK
Visited: July 2023 Reviewed: Jul 8, 2023

Email Robert  |  35-50 years of age  |  Experience level: first safari

Jeff was very knowledgable and attentive
5/5

We booked a 5 day Safari online from the UK. Everything was plain sailing. We were picked up from our hotel before getting aboard our jeep. Jeff was our tour guide for our trip to Masai Mara, two lakes and another national park. We saw lots of different animals across the 5 days. Jeff is a great tour guide and was exceptionally kind and caring, especially when one of us was feeling unwell. He answered all of our questions and told us interesting facts while on the drive.

Christian   –  
Germany DE
Visited: June 2023 Reviewed: Jun 7, 2023

Email Christian  |  35-50 years of age  |  Experience level: first safari

An experience to remember
5/5

We were absolutely excited about the safari tour. The booking experience with Alex was so seamless and he replied to our questions in no time. Our guide Geeman was the best guide we could‘ve asked for. He was very familiar with the park and knew where exactly to spot animals (especially the wild cats) and constantly provided us interesting facts about all the animals. I am happy to recommend Lenchada.

Aamir Ganihar   –  
Germany DE
Visited: June 2023 Reviewed: Jun 7, 2023

Email Aamir Ganihar  |  20-35 years of age  |  Experience level: first safari

What an unforgettable experience
5/5

This was our first time on a safari and we were pretty skeptical about how it was going to be. But Lenchada Safaris made sure that we were taken care of right from the first minute. Alex was always super responsive and answered our umpteen questions in no time. The safari wouldn’t have been so unfathomably incredible, if not for our guide Geeman, who went all out to show us as many animals as he could to make our first safari an experience of a lifetime. I’d highly recommend Lenchada Safaris.

Vishnu   –  
Germany DE
Visited: March 2023 Reviewed: Apr 5, 2023

Email Vishnu  |  20-35 years of age  |  Experience level: first safari

Excellent, well organised, good communication.
4/5

The safari was an incredible experience for us first timers. The game drives were quite well planned, and we got to see all the big, but also the small animals and plants! We did a total of 6 days, covering Masai mara, lake Nukuru, Naivasha and Amboseli.

I also have to give a special shout-out to our driver and guide - Gerald, aka, G-Man. If you are to go with lenchada, I highly recommend you request him. The man is not only incredibly knowledgeable but someone who is genuinely passionate about the job. He provided us with a lot of information about nature, culture, society, etc. He was a fantastic companion to have and always took special care of us and our requests.

I also want to give a special shout out to the boss, Mr. Alex, he not only checked on us throughout the trip, but always helped and communicated with us if we had any queries, and we highly appreciated the level of attention to his clients. He is someone who clearly cares about the welfare of the customer and this is the biggest asset to taking Lenchada.

Overall I would give the experience a 4.7/5!
If I had to put any areas of improvement, it would only be our first camp (Mara Lenchada Camp) in Masai Mara, which could be a bit better. There was a bit of mould on the floors and roofs of the camps and the toilets weren't functional. However, the remaining hotels and camps (Buraha and AA Lodge) camps were beyond incredible with excellent amenities and services, including the ability to wake up to a private view of the Kilimanjaro which was a stunning experience, WiFi, bar, room service, incredible buffet and more.

Can highly recommend their services and you will thoroughly enjoy your time.

Vincent J   –  
Germany DE
Visited: March 2023 Reviewed: Apr 5, 2023

Email Vincent J  |  20-35 years of age  |  Experience level: first safari

Reliable and transparent. Great tour, great guide (ask for Gerald/G-Man!)
5/5

Let me start off by saying that the tour overall was a great experience. We did the 6 Day Safari including Masai Mara, Nakuru and Amboseli. The office was very reliable, transparent and reasonable. The only negative I can point out was our first accommodation, as it had mold and no working toilet flush. The gamedrives were a lot of fun (many different animals upclose) and we got incredible insights in the way of life in Kenya; and thats all thanks to our very knowledgable guide Gerald (or G-Man, as he likes to be called). He really made sure that we had a great time and were comfortable at all times. He was just a great person and a pleasure to be around. I would recommend

Lindsay   –  
Canada CA
Visited: March 2023 Reviewed: Mar 17, 2023

35-50 years of age  |  Experience level: first safari

Jimmy was absolutely terrific, and gave us a trip of a lifetime
5/5

This safari was incredible value: we got to see 3 national parks, see a Maasai village, take a boat tour, and ride mountain bikes. But what made this trip especially wonderful was our guide, Jimmy, who is a skilled driver, and had a great sense of humour and knowledge of where to find specific animals. He went out of his way to make sure we had everything we needed and wanted…. a short stop at a mall to get bug spray, for example. When one of our group was sick, he made extra efforts to get her special tea and medicine. I would highly recommend taking a tour with Jimmy, and Lenchada provided excellent value for money.

Nishad Tirur   –  
India IN
Visited: February 2023 Reviewed: Mar 1, 2023

Email Nishad Tirur  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent Safari with Professional Operators
4/5

Kenyan Safari

We planned 2 night in MasaiMara with stay at Lenchada camp, third day in Nakuru to see flamingos with stay at Buraha Zenoni and Finally Naivasha boat ride and Hells gate visit with stay at Dove Nest Resort. Assigned guide cum driver was Mr. Dickson

Positive experience: All staffs including our guide cum driver were professionals and helpful. We could spot all the top 5 animal right near without any issues, animal knowledge and MasaiMara place knowledge of Mr. Dickson was outstanding. Our team were well connected and nice. Mr. Dickson explained the plan every time we stopped and it was healthy.

Stay at Lenchada camp was good, clean and no mosquitoes or flies.

Nakuru visit was worth too with flamingoes, Rhinos etc. stay and good at Buraha was excellent too.

Naivasha was excellent with its boat ride with wide variety of birds, Hippos etc. Boat driver John was very friendly. Whereas Hells gate was not upto what they say, except if we could see steam coming out of ground in a nearby point and waterfall.

Areas of improvement : Mr. Dickson had lot of connections all across these places and getting incessant calls which was slightly annoying though he was asking us are you ok?
Some small changes in the plan was bit annoying too.
Dove Nest stay in Naivasha was terrible due to lack of cleanliness and I got food poison too.
Cost of souvenirs were extremely overpriced in the tourist locations whereas we found the same at 10% of its price in a best shop in Galleria Mall at Nairobi further low at Masai Market near diamond Plaza in Nairobi. Mr. Dickson informed the price would be around 50% of what they say but in reality less than 10%.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 787
  • 4 star 64
  • 3 star 4
  • 2 star 1
  • 1 star 0
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