Reviews

Sort By: Date Most Helpful 21-26 of 26 Reviews
Jammes   –  
South Africa ZA
Visited: August 2014 Reviewed: Sep 4, 2014

50-65 years of age  |  Experience level: over 5 safaris

Polite, efficient and satisfactory service.
4/5

Very well organised. I had no doubt all arrangements made were in order and did not, therefore, feel the need to check and re-check arrangements.

Lawrence   –  
Zimbabwe ZW
Visited: December 2014 Reviewed: Jan 7, 2015

35-50 years of age  |  Experience level: first safari

a forgettable, wonderful experience
4/5

From the time of booking there was very good communication with the staff. All the bookings were done properly and i did not experience any problems when checking in the hotel. However, the only problem was that there was no explanation as to where one of the lodges booked was. The taxi man had a nightmare trying to locate the lodge. I think in future Falcon Safaris need to provide a total package which includes someone waiting for you at the airport. There was also no feedback from anyone from Falcon Safari during my stay at the booked hotel. All in all it was a good experience.

Liz   –  
South Sudan SS
Visited: April 2016 Reviewed: May 9, 2016

Email Liz  |  20-35 years of age  |  Experience level: 2-5 safaris

Vic Falls trip
4/5

Great service from falcon Staff.
Always punctual and receive guests with a smile
Very knowledgeable on the activities to do in and around Vic Falls

Farooq   –  
Pakistan PK
Visited: April 2015 Reviewed: Apr 27, 2015

35-50 years of age  |  Experience level: 2-5 safaris

A well structured, professionally managed and decently priced holiday adventure in Zimbabwe
4/5

Falcon Safaris designed a trip to Zimbabwe as per our requirements. Their choice of tour operators / service providers was good, and their own guides/tour arrangements were par excellence. We were comfortable throughout our 5 days in Zimbabwe, and did not experience a single instance of late service or an event that was below expectation with the exception of the Boma dinner where we thought the food / food selection could have been better. Elephant Hills Hotel in Vic Falls was nice and the choice of Ivory Lodge at Hwange National Park was an inspired one. With respect to pre-tour service we found Falcon Safaris quite accommodating as they changed our dates at the last minute and we did not have to pay any penalties/fees, etc. Overall a very good experience and would recommend Falcon Safaris to anybody interested in holidays in that part of the world. Thanks to Aron and the staff at Falcon Safaris.

Ted   –  
South Africa ZA
Visited: May 2014 Reviewed: May 27, 2014

65+ years of age  |  Experience level: over 5 safaris

Efficient booking service
4/5

Bookings were as requested and the coupon was issued by email in a timely manner. The Royal Livingstone had our reservations in hand on arrival.

Helen   –  
South Africa ZA
Visited: June 2014 Reviewed: Jun 28, 2014

50-65 years of age  |  Experience level: first safari

Helpful with booking and payment
4/5

I booked our hotel in Victoria Falls with Falcon Safaris and the online support I received both from the booking person and the accounts department was excellent as I wanted to book 2 rooms, one for my elderly parents with mobility difficulties and pay in SA Rands, which the accounts department enabled me to do, sending me not only the exchange rates but also the information that they used to do the exchange, which is very open and above board of them.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 103
  • 4 star 26
  • 3 star 7
  • 2 star 4
  • 1 star 9
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