Reviews

Sort By: Date Most Helpful 21-26 of 26 Reviews
SCT   –  
Tanzania TZ
Visited: March 2015 Reviewed: Mar 18, 2015

35-50 years of age  |  Experience level: over 5 safaris

Great Planners
4/5

Falcon Safaris handled the hotel booking for SeedCo Tanzania LTD, we very much appreciate for all their assistance even though made last minute changes.

kudakawshe   –  
South Africa ZA
Visited: December 2014 Reviewed: Jan 11, 2015

Email kudakawshe  |  35-50 years of age  |  Experience level: over 5 safaris

the stafff responded immediately and provided valable service at each contact
4/5

the call-centre and guides and drivers were amazingly helpful and knowledgeable. the river ferry standards are to low and need an upgrade. The team themselves where quiet good at their work. the helicopter services were very professional.

i will gladly use Falcon again and will recommend them unreservedly to friends and family

Lawrence   –  
Zimbabwe ZW
Visited: December 2014 Reviewed: Jan 7, 2015

35-50 years of age  |  Experience level: first safari

a forgettable, wonderful experience
4/5

From the time of booking there was very good communication with the staff. All the bookings were done properly and i did not experience any problems when checking in the hotel. However, the only problem was that there was no explanation as to where one of the lodges booked was. The taxi man had a nightmare trying to locate the lodge. I think in future Falcon Safaris need to provide a total package which includes someone waiting for you at the airport. There was also no feedback from anyone from Falcon Safari during my stay at the booked hotel. All in all it was a good experience.

Jammes   –  
South Africa ZA
Visited: August 2014 Reviewed: Sep 4, 2014

50-65 years of age  |  Experience level: over 5 safaris

Polite, efficient and satisfactory service.
4/5

Very well organised. I had no doubt all arrangements made were in order and did not, therefore, feel the need to check and re-check arrangements.

Helen   –  
South Africa ZA
Visited: June 2014 Reviewed: Jun 28, 2014

50-65 years of age  |  Experience level: first safari

Helpful with booking and payment
4/5

I booked our hotel in Victoria Falls with Falcon Safaris and the online support I received both from the booking person and the accounts department was excellent as I wanted to book 2 rooms, one for my elderly parents with mobility difficulties and pay in SA Rands, which the accounts department enabled me to do, sending me not only the exchange rates but also the information that they used to do the exchange, which is very open and above board of them.

Ted   –  
South Africa ZA
Visited: May 2014 Reviewed: May 27, 2014

65+ years of age  |  Experience level: over 5 safaris

Efficient booking service
4/5

Bookings were as requested and the coupon was issued by email in a timely manner. The Royal Livingstone had our reservations in hand on arrival.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 103
  • 4 star 26
  • 3 star 7
  • 2 star 4
  • 1 star 9
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